Published tribunal order
Tenancy Tribunal case 5279428 — Tenancy dispute
Decided 16 Sept 2025 · Published 16 Sept 2025 · Application 5279428
Party names are redacted in the official published order.
Order
- There is an order for non-publication of the name of the tenant.
- The landlord must take any personal documents belonging to the tenant, that have been left at the premises, to the nearest Police station and obtain a receipt for them.
- Kāinga Ora Homes and Communities may dispose of the other goods left at the premises by the tenant as the landlord sees fit.
- [The tenant] must pay Kāinga Ora Homes and Communities the sum of $217.00 immediately, as calculated below: Cost of storing goods $190.00 Filing fee $ 27.00 $217.00
Reasons
- The tenancy ended on 13 March 2025.
- The hearing was conducted via video. No phone number was provided for the tenant as he has refused to give a phone number to the landlord. The landlord provided evidence that the tenant was using the email address that was used as an address for service. I am satisfied that he was given notice of the hearing.
- The landlord said that the tenant has access to a phone, because he has rung the landlord at times.
- The landlord has applied for the disposal of goods that the tenant left at the premises at the end of the tenancy.
- The landlord notified the tenant that the goods would be stored for 35 days. They provided a time for him to have access to the storage unit to collect the goods and invited him to suggest an alternative time. They advised him that if the goods had not been collected by the end of the 35 days, they would apply to the Tribunal for disposal of the goods.
- The landlord advised that the tenant has made multiple calls demanding access but was unwilling to provide a date or time to get his items.
- An offer was made to meet the tenant on 15 May 2025 from 1pm-4pm; and local managers travelled to the storage unit to meet him there should he attend, but he did not.
- Due to the level of abuse sustained by our Customer Service Centre from the tenant, his phone numbers were blocked and email communication was required. However, he continued to call and abuse from other phone lines and he has subsequently been charged with Misuse of a Telephone. It is a bail condition that he is not to contact any staff member from Kāinga Ora.
- It is not practicable for the landlord to the return the goods to the tenant.
- There are collections of photographs, which the Police have agreed to take and hand to the tenant when he reports for bail.
- The items being stored are some sets of drawers that are damaged and or covered in stickers. They are in poor condition. The other items some bags and boxes of abandoned debris. There is no market value in the stored items.
- In the meantime, the landlord has paid $190.00 for storage and seeks reimbursement of that amount. That amount is ordered.
- Because the landlord has been successful, I must reimburse the filing fee.
- Because the tenant has name suppression in previous proceedings concerning this tenancy, the name suppression is continued in this case.