Published tribunal order
Tenancy Tribunal case 5290759 — Rent arrears at Unit/Flat 5, 8 Blanes Road, Weymouth, Auckland 2103
Decided 29 Sept 2025 · Published 29 Sept 2025 · Application 5290759
- Rent arrears
Order
- [The tenant/s] must pay Taylormade Property Management Limited $4,097.00 immediately, as follows:
Reasons
- The landlord attended the hearing which was held by teleconference. The tenant couldn’t be contacted on the phone number given in the Notice of Hearing
- An Order was made on 17 July 2025. It noted that the landlord had recovered possession of the premises on 22 June and gave directions for service on the tenant.
- The tenant was served through her Solomon Group support worker who was advised that the tenant is no longer client of her organisation but is supported by Youthline. Solomon Group no longer has access to her file. Two attempts were made to pone the Solomon Group support worker during the hearing.
- The tenant was also served at the tenancy address on 1 August 2025, within 2 months of the end of the tenancy 1 .
- The landlord has been unable to provide a copy of the tenancy agreement confirming that the tenant’s e-mail address is an address for service given by her.
- Bond Centre records show a bond held for a tenancy between the parties. The bond has been paid to the landlord. The landlord has provided rent records showing the amount owed to the date the landlord recovered possession.
- The claim for rent arrears is proved by the landlord’s rent records.
- At the hearing I indicated to the property manager that I did not consider it fair to determine the landlord’s compensation claims today because unlike the rent claim, which is capable of documentary proof, the compensation claims involve allegations the tenant may wish to respond to.
- The property manager indicated that a large quantity of evidence had been filed in support of the landlord’s claims. That evidence was not available to me at the hearing, but I have since located it.
- That evidence provides proof that the damage for which compensation is claimed was extensive, was more than fair wear and tear and was caused during the tenancy.
- That additional evidence also includes confirmation from the tenant’s Solomon Group support worker that the e-mail address used to serve the tenant, continues to be used by her.
- That being so, I am satisfied that all reasonable steps have been taken to bring the proceedings to the tenant’s attention so the tenant has the opportunity to respond to the claims should she wish. I dispense with further service and will consider the landlord’s compensation claims.
- The evidence provided by the property manager and by the photos supplied, shows the extent of the damage done to the premises during the tenancy.
- A large ranch slider door was smashed, there was damage and marks on many wall surfaces and a broken door. Extensive cleaning and rubbish removal was required, although the claim does not include compensation for that work.
- The landlord has provided an invoice paid by it for the repair work, which is reasonable having regard to the extent of the damage and which the landlord should be compensated for. 1 See s.91A RTA
- Because the landlord has succeeded with the claim, I reimburse the filing fee.