Tenantcheck Insights · Case study
Tenancy Tribunal case 5327699 — Tenancy dispute
Decided 18 Mar 2026 · Published 18 Mar 2026 · Application 5327699
Party names are redacted in the official published order. This page summarises the dispute only — not individual identities.
At a glance
Key facts from the published tribunal order.
Adjudicator
M Pollak
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
No individual claim amounts were reconciled for this order. View the official Ministry of Justice PDF for full detail.
Order
- An application for suppression has been made in this case, and the Tribunal orders suppression of the Tenants and Landlords name and identifying details.
- The landlord, having satisfied the Tribunal that its application for rehearing is justified due to proven procedural error, withdrew its rehearing application at the end of the hearing and agreed that the Tribunal’s 24 November 2025 Order remain binding and enforceable on the parties.
Reasons
- Both parties attended the hearing on 26 February 2026. [Names suppressed] attended on behalf of the tenants. [Tenant name] did not appear, did not contact the Tribunal to explain his absence nor had he given permission for his fellow tenants to speak on his behalf.
- [Landlord’s representatives names supressed], as directors of the landlord company, attended as its representatives.
- The landlord’s representatives put its grounds for its rehearing application to the Tribunal. The procedural fairness and breach of natural justice claims were made out. However, the landlord withdrew its claims by consent.
- The landlord accepts the Tribunal’s findings and its Orders, as set out in it 24 November 2025 Order. This Order remains binding and enforceable by both parties.
- The landlord’s representatives have agreed to promptly administer repayment of the $682.15 overpayment of bond to the tenants after receipt of their bank account numbers, to be sent by email to [Landlord’s representative name supressed]. Name suppression
- The landlord and tenants apply for non-publication of their names and identifying details.
- The Tribunal must, on the application of a party that has wholly or substantially succeeded in proceedings, order that the party’s name or identifying particulars not be published, unless the Tribunal considers that publication is in the public interest or is justified because of the party’s conduct or any other circumstances of the case.
- The tenants have substantially succeeded in their proceedings. I do not consider publication is in the public interest or justified because of the tenants conduct or any other circumstances of the case.
- Non-publication is ordered.
- The Tribunal uses its discretion to also suppress the landlord’s name and identifying details in this Order, because I do not consider publication is in the public interest or justified because of the landlord’s conduct or any other circumstances of the case.
- The Tribunal will also remove the 24 November 2025 Order from the published orders as the landlord has made a justifiable case that the detriment to its business of having its name published outweighs any public interest in this matter. It did not have the opportunity to make its case for name suppression at the 24 November 2025 hearing, and removing the Order from the Tribunal’s published orders remains the best option to ensure its name is not searchable.