How much money was awarded in case 5343481?

Property Management Limited As Agent…: $315.62 awarded to landlord

What type of tenancy dispute was case 5343481?

The primary dispute was Rent arrears. Related themes: Cleanliness, Water Rates.

Where can I read the official tribunal order for case 5343481?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12638103-Tenancy_Tribunal_Order.pdf.

How much money was awarded in case 5343481?

Property Management Limited As Agent…: $315.62 awarded to landlord

What type of tenancy dispute was case 5343481?

The primary dispute was Rent arrears. Related themes: Cleanliness, Water Rates.

Where can I read the official tribunal order for case 5343481?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12638103-Tenancy_Tribunal_Order.pdf.

25C Lillian Place, Orewa, Orewa 0931 Tenancy Tribunal Case 5343481 — Rent arrears

Q: What was Tenancy Tribunal case 5343481 about?

The tribunal order states: [The tenant/s] tenant/s] and [The tenant/s] tenant/s] must pay Cirone Limited T/A Onecall

Tenantcheck Insights

Order

Claims and awards in Tenancy Tribunal application 5343481. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Property Management Limited As Agent For Xin Han Ltd	$315.62		Property Management Limited As Agent For Xin Han Ltd

[The tenant/s] tenant/s] and [The tenant/s] tenant/s] must pay Cirone Limited T/A Onecall Property Management Limited As Agent For Xin Han Ltd $315.62 by the 15 November 2025 being water rates owing to today’s date.

The landlord’s claim for rent arrears is dismissed as it was not proven.

The landlord’s claim for termination is dismissed as it was not proven.

Reasons

Both parties attended today’s hearing.

The landlord was seeking termination of the tenancy for failure to remedy a 14- day notice, rent arrears, water arrears and filing fee.

The property manager confirmed that since filling the application on the 11 September the tenants had paid the arrears but were not one week in advance as required.

The landlord says that the tenant owes water rates.

The tenant says that he understood that he was up to date with rent. He further says that the landlord agreed to credit him $100 for cleaning at the beginning of the tenancy which is not shown on the rent statements. The tenant says that he has not been given water rates invoices so that is why he has not paid anything.

The property manager agrees that he offered the tenant $100 credit at the beginning of the tenancy because the tenant had to do some cleaning.

The landlord provided water rates invoices, ledger and the rent ledger after the hearing as requested. Those documents show: a. The tenant paid all of the arrears before the 14-day notice expired and is up to date with their rent. b. The cleaning credit has already been applied to the rent. c. The tenant owes water rates of $315.62. However, it is not clear whether these water rates invoices have ever been sent to the tenant as the only address on the invoice is a mailing address and both parties indicated that invoices are usually sent via email.

As the tenant has complied with the 14-day notice given on the 11 September 2025, then there are no grounds to terminate this tenancy.

I make an order that the tenant must pay the balance of the water rates by the 15 November 2025.

I remind the property manager that it is the landlord’s obligation to send the tenant the water rates in a timely manner and not to let them accumulate. The District Court has dismissed claims by landlords for water rates when the invoices were not sent to the tenant in a timely manner and were allowed to accumulate.

As the landlord has not been wholly successful, I do not make any award of the filing fee.

Order

Claims and awards in Tenancy Tribunal application 5343481. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Property Management Limited As Agent For Xin Han Ltd	$315.62		Property Management Limited As Agent For Xin Han Ltd

The landlord’s claim for rent arrears is dismissed as it was not proven.

The landlord’s claim for termination is dismissed as it was not proven.

Reasons

Both parties attended today’s hearing.

The landlord was seeking termination of the tenancy for failure to remedy a 14- day notice, rent arrears, water arrears and filing fee.

The property manager confirmed that since filling the application on the 11 September the tenants had paid the arrears but were not one week in advance as required.

The landlord says that the tenant owes water rates.

The property manager agrees that he offered the tenant $100 credit at the beginning of the tenancy because the tenant had to do some cleaning.

As the tenant has complied with the 14-day notice given on the 11 September 2025, then there are no grounds to terminate this tenancy.

I make an order that the tenant must pay the balance of the water rates by the 15 November 2025.

As the landlord has not been wholly successful, I do not make any award of the filing fee.

Tenancy Tribunal case 5343481 — Rent arrears at 25C Lillian Place, Orewa, Orewa 0931

At a glance

Tenancy Tribunal case 5343481 — Rent arrears at 25C Lillian Place, Orewa, Orewa 0931

At a glance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.