Published tribunal order
Tenancy Tribunal case 5357782 — Tenancy dispute
Decided 8 Jan 2026 · Published 8 Jan 2026 · Application 5357782
Party names are redacted in the official published order.
Order
- An application for suppression has been made in this case, and the Tribunal orders suppression of the tenant and landlord’s name and identifying details.
- BY CONSENT in full and final settlement of all claims between the parties relating to this tenancy the landlord and tenant agree that [The tenant/s] is to receive $2,000 made up of the following payments: a. The release of the bond from the Bond Centre of $1,680.00 ([Bond number suppressed]) to [The tenant/s] immediately; b. [The landlord/s] is to pay $320 to [The tenant/s] by 6pm on 30 November 2025; c. The tenant’s claims are dismissed.
- The Bond Centre is to pay the bond of $1,680.00 ([Bond number suppressed) to [The tenant/s] immediately.
Reasons
The hearing
- [The tenant/s] attended the hearing. [The landlord/s] attended for the landlord with a representative lawyer. The lawyer was entitled to appear today due to the tenant setting out in her application she wanted compensation of $35,000 (see s 93(2) Residential Tenancies Act 1986).
- The purpose the hearing was to manage the tenant’s claims ready for a full hearing. The clarified tenant claims
- The tenant clarified her claims as being: a. Failure to maintain a broken toilet b. Breach of quiet enjoyment by neighbours spying on her c. Failure to give notice of entry on two occasions d. Failure to give the opportunity to remedy the garden/a hole and not returning the bond.
- She clarified that she actually claims $3,000 in compensation in total for these breaches - she made a mistake on her application due to wrong advice, and she also wants the bond back. The landlord claims
- The landlord says they have a claim against the bond for unpaid rent but has not yet filed a counterclaim with Tenancy Services. Agreement
- After the tenant clarified the claims, the parties agreed to settle all matters arising out of the tenancy between the parties with the tenant being paid $2,000 made up of the following payments: a. The release of the bond from the Bond Centre of $1,680.00 ([Bond number suppressed]) to [The tenant/s] immediately. b. [The landlord/s] is to pay $320 to [The tenant/s] by 6pm on 30 November 2025 Suppression
- Both parties want suppression of their identifying details.
- The Tribunal may, on the application of any party to proceedings or on its own initiative, having regard to the interests of the parties and to the public interest, order that all or part of the evidence given or the name or any identifying particulars of any witness or party not be published (s95A(4) Residential Tenancies Act 1986).
- I award suppression of the parties’ details because the parties were able to come to a swift resolution of the matters before me. It is in the public interest that parties can come to a resolution of their disputes. This matter could have been resolved at a confidential mediation, but it was expedient for this to be facilitated at the hearing.