Published tribunal order
Tenancy Tribunal case 5359687 — Tenancy dispute
Decided 3 Mar 2026 · Published 3 Mar 2026 · Application 5359687
Party names are redacted in the official published order.
Order
- An application for suppression has been made in this case, and the Tribunal orders suppression of the applicant and respondent’s name and identifying details.
- BY CONSENT [The landlord/s] will credit $100 to [The tenant/s]’s rent account immediately being compensation relating to the painting of the house.
- BY CONSENT [The landlord/s] must carry out the following work to the premises, which must be completed by 5pm on Monday 2 March 2026: a. Fix gaps in lounge by base board to stop draughts b. Fix gaps in back exterior door with a permanent solution (not stuck on foam strips) to stop draughts c. Fix gap in weatherboards at front of property d. Fill hole in corner of front bedroom e. Fix gaps in windows in Bedroom 1 and 3 and the kitchen to stop draughts f. Fix draught in ceiling in bedroom 3 g. Electrician to check flickering lights throughout the property
- [The landlord/s] will pay $28 to [The tenant/s] immediately being reimbursement of the filing fee.
Reasons
- Both parties attended the hearing which took place face to face.
- Three property managers attended for the landlord. [The landlord/s] is named as the landlord on the tenancy agreements so the name of the respondent was amended with the consent of the parties to reflect this.
- The tenant’s partner was named as a tenant on the tenancy agreement at the start of the tenancy in 2017 to 2019.
- In 2019 there was a change and [The tenant/s] became the sole tenant. Her partner is therefore not a tenant presently and was not a tenant either at the time of the compensation claim. He therefore agreed to remove his name from the application. He did however take an active part in the hearing as agreed by the landlord. The application
- The tenant clarified she wanted a number of work orders and compensation for disruption experienced at the house in 2024 when painting was done.
- The parties were able to agree the work orders sought as listed in the order.
- The parties agreed that the tenant would have compensation of $100 applied to her rent account in relation to the painting. The costs of the hearing
- The tenant also wanted the costs of preparing for the hearing today (copying costs) and missing work for attendance. However, as explained these are not costs that the Tribunal can award (see section 102 Residential Tenancies Act).
- A claim was made for the filing fee. I award this to the tenant because the tenant has been partly successful in the application. She obtained the landlord’s consent for all work orders sought and also had partial success in relation to the compensation sought. Suppression
- Both parties sought suppression (s 95A RTA) and this is awarded. It is in the public interest that parties can resolve their disputes. This agreement could have been reached at a confidential mediation, but it was expedient to conclude the matter at the hearing today.
- The Tribunal commends both parties for the conciliatory approach taken at the hearing that enabled the matter to be resolved swiftly and also, I hope, restoring the relationship for the future.