What was Tenancy Tribunal case 5368423 about?

The tribunal order states: [The tenant/s] tenant/s], [The tenant/s] tenant/s] and [The tenant/s] tenant/s] to pay Rempstone

How much money was awarded in case 5368423?

Cleaning: $270.00 awarded to landlord; Wall Touch Up: $115.00 awarded to landlord; Replace furnishings: curtains, less…: $180.00 awarded to landlord

What type of tenancy dispute was case 5368423?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5368423?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12887934-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5368423 about?

The tribunal order states: [The tenant/s] tenant/s], [The tenant/s] tenant/s] and [The tenant/s] tenant/s] to pay Rempstone

How much money was awarded in case 5368423?

Cleaning: $270.00 awarded to landlord; Wall Touch Up: $115.00 awarded to landlord; Replace furnishings: curtains, less…: $180.00 awarded to landlord

What type of tenancy dispute was case 5368423?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5368423?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12887934-Tenancy_Tribunal_Order.pdf.

Unit/Flat 2, 294 Hereford Street, Christchurch Central, Tenancy Tribunal Case 5368423 — Cleanliness

Tenantcheck Insights

Unit/Flat 2, 294 Hereford Street, Christchurch Central, Tenancy Tribunal Case 5368423 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5368423 — net $565.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Replace furnishings: curtains, less depreciation	$180.00	Replace furnishings: curtains, less depreciation
Repairs: wall touch up	$115.00	Repairs: wall touch up
Carpet Cleaning: stain removal	$270.00	Carpet Cleaning: stain removal
Net award	$565.00
Bond	$2,600.00
Total payable by Tenant to Landlord	$565.00

Claims and awards for application 5368423 — net $565.00 NZD. Verify on MoJ.

Replace furnishings: curtains, less depreciation

Amount: $180.00
Awarded to: Landlord
Reason: Replace furnishings: curtains, less depreciation

Repairs: wall touch up

Amount: $115.00
Awarded to: Landlord
Reason: Repairs: wall touch up

Carpet Cleaning: stain removal

Amount: $270.00
Awarded to: Landlord
Reason: Carpet Cleaning: stain removal

Net award

Landlord $565.00

Bond

Landlord $2,600.00

Total payable by Tenant to Landlord

Landlord $565.00

Claim types — money lines allowed on this order

Carpet Cleaning Property damage

Order

[The tenant/s] tenant/s], [The tenant/s] tenant/s] and [The tenant/s] tenant/s] to pay Rempstone Property Management $565.00 from the bond, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,600.00 (6338832-018) immediately apportioned as follows: Rempstone Property Management: $565.00 [The tenant/s] tenant/s], [The tenant/s] tenant/s] and [The tenant/s] tenant/s]: $2,035.00

Reasons

Both parties attended the hearing.
The landlord has applied for rent arrears, compensation, and refund of the bond following the end of the tenancy.
The tenancy ended on 1 September 2025.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the carpets reasonably clean, and there were stains which needed to be spot cleaned.
I find that the tenant no longer have any right to return to the property after the tenancy had ended to remedy cleaning and repairs. The exit inspection took place on 2 September 2025; the landlord is entitled to carry out necessary cleaning work and pass on reasonable cleaning costs to the tenant.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The following damage was caused during the tenancy: walls and curtains. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
I have taken into account betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations, and should not be better or worse off.
In calculating depreciation, I have taken into account the age and condition of the items at the start of the tenancy and their likely useful lifespan.
I find that curtains have a lifespan of 8 years and halved the landlord’s claim for replacement costs accordingly.
Only the amounts ordered are proved.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5368423 — net $565.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Replace furnishings: curtains, less depreciation	$180.00	Replace furnishings: curtains, less depreciation
Repairs: wall touch up	$115.00	Repairs: wall touch up
Carpet Cleaning: stain removal	$270.00	Carpet Cleaning: stain removal
Net award	$565.00
Bond	$2,600.00
Total payable by Tenant to Landlord	$565.00

Claims and awards for application 5368423 — net $565.00 NZD. Verify on MoJ.

Replace furnishings: curtains, less depreciation

Amount: $180.00
Awarded to: Landlord
Reason: Replace furnishings: curtains, less depreciation

Repairs: wall touch up

Amount: $115.00
Awarded to: Landlord
Reason: Repairs: wall touch up

Carpet Cleaning: stain removal

Amount: $270.00
Awarded to: Landlord
Reason: Carpet Cleaning: stain removal

Net award

Landlord $565.00

Bond

Landlord $2,600.00

Total payable by Tenant to Landlord

Landlord $565.00

Claim types — money lines allowed on this order

Carpet Cleaning Property damage

Order

[The tenant/s] tenant/s], [The tenant/s] tenant/s] and [The tenant/s] tenant/s] to pay Rempstone Property Management $565.00 from the bond, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,600.00 (6338832-018) immediately apportioned as follows: Rempstone Property Management: $565.00 [The tenant/s] tenant/s], [The tenant/s] tenant/s] and [The tenant/s] tenant/s]: $2,035.00

Reasons

Both parties attended the hearing.
The landlord has applied for rent arrears, compensation, and refund of the bond following the end of the tenancy.
The tenancy ended on 1 September 2025.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the carpets reasonably clean, and there were stains which needed to be spot cleaned.
I find that the tenant no longer have any right to return to the property after the tenancy had ended to remedy cleaning and repairs. The exit inspection took place on 2 September 2025; the landlord is entitled to carry out necessary cleaning work and pass on reasonable cleaning costs to the tenant.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The following damage was caused during the tenancy: walls and curtains. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
I have taken into account betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations, and should not be better or worse off.
In calculating depreciation, I have taken into account the age and condition of the items at the start of the tenancy and their likely useful lifespan.
I find that curtains have a lifespan of 8 years and halved the landlord’s claim for replacement costs accordingly.
Only the amounts ordered are proved.

Tenancy Tribunal case 5368423 — Cleanliness at Unit/Flat 2, 294 Hereford Street, Christchurch Central,

At a glance

Tenancy Tribunal case 5368423 — Cleanliness at Unit/Flat 2, 294 Hereford Street, Christchurch Central,

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.