What was the outcome of Tenancy Tribunal case 5383041?

The tribunal order states: Bronwyn Shirlyann Noble must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5383041?

Cleaning: $888.16 awarded to landlord; Lawns and Garden Work: $467.83 awarded to landlord; Payments Made: $100.42 awarded to tenant; Property Damage: $2,363.00 awarded to landlord; Walls and Doors: $423.06 awarded to landlord

What type of tenancy dispute was case 5383041?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5383041?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13008772-Tenancy_Tribunal_Order.pdf.

What was the outcome of Tenancy Tribunal case 5383041?

The tribunal order states: Bronwyn Shirlyann Noble must pay Kāinga Ora–Homes And Communities

How much money was awarded in case 5383041?

Cleaning: $888.16 awarded to landlord; Lawns and Garden Work: $467.83 awarded to landlord; Payments Made: $100.42 awarded to tenant; Property Damage: $2,363.00 awarded to landlord; Walls and Doors: $423.06 awarded to landlord

What type of tenancy dispute was case 5383041?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5383041?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13008772-Tenancy_Tribunal_Order.pdf.

21 Orontes Street, Shirley, Christchurch 8013 Tenancy Tribunal Case 5383041 — Property damage

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21 Orontes Street, Shirley, Christchurch 8013 Tenancy Tribunal Case 5383041 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5383041 — net $4,041.63 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Cleaning	$888.16		Cleaning
Lawns and Garden work	$467.83		Lawns and Garden work
Repair 4 holes in walls and doors	$423.06		Repair 4 holes in walls and doors
Carpet replacement in living room and bedrooms 1, 2, 3	$2,363.00		Carpet replacement in living room and bedrooms 1, 2, 3
Payments made		$100.42	Payments made
Total award	$4,142.05	$100.42
Net award	$4,041.63
Total payable by Tenant to Landlord	$4,041.63

Claims and awards for application 5383041 — net $4,041.63 NZD. Verify on MoJ.

Cleaning

Amount: $888.16
Awarded to: Landlord
Reason: Cleaning

Lawns and Garden work

Amount: $467.83
Awarded to: Landlord
Reason: Lawns and Garden work

Repair 4 holes in walls and doors

Amount: $423.06
Awarded to: Landlord
Reason: Repair 4 holes in walls and doors

Carpet replacement in living room and bedrooms 1, 2, 3

Amount: $2,363.00
Awarded to: Landlord
Reason: Carpet replacement in living room and bedrooms 1, 2, 3

Payments made

Amount: $100.42
Awarded to: Tenant
Reason: Payments made

Claim types — money lines allowed on this order

Cleanliness Lawns And Garden Work Property damage

Order

Bronwyn Shirlyann Noble must pay Kāinga Ora–Homes And Communities $4,041.63 immediately, calculated as shown in table below.

Reasons

Both parties attended the hearing which was held by teleconference.
The landlord has applied for compensation following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The photographs show that the tenant left these premises in a very dirty condition and that the lawns were significantly overgrown.
The amounts ordered to remedy these issues are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The photographs show that the carpet in the living room and the four bedrooms were heavily stained – well beyond what could be considered fair wear and tear.
The carpet is two years old and in ordering the tenant to pay the cost of replacement of these carpets, depreciation has been taken into account.
The photographs also show that there were holes in the walls and doors which the tenant accepted occurred during her tenancy.
The amount ordered to repair these holes is proved. Payments
I note that the tenant has been paying $5.00 per week towards these costs. I have taken these payments into account when ordering her to pay a total of $4,041.63. C ter Haar 22 January 2026

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5383041 — net $4,041.63 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Cleaning	$888.16		Cleaning
Lawns and Garden work	$467.83		Lawns and Garden work
Repair 4 holes in walls and doors	$423.06		Repair 4 holes in walls and doors
Carpet replacement in living room and bedrooms 1, 2, 3	$2,363.00		Carpet replacement in living room and bedrooms 1, 2, 3
Payments made		$100.42	Payments made
Total award	$4,142.05	$100.42
Net award	$4,041.63
Total payable by Tenant to Landlord	$4,041.63

Claims and awards for application 5383041 — net $4,041.63 NZD. Verify on MoJ.

Cleaning

Amount: $888.16
Awarded to: Landlord
Reason: Cleaning

Lawns and Garden work

Amount: $467.83
Awarded to: Landlord
Reason: Lawns and Garden work

Repair 4 holes in walls and doors

Amount: $423.06
Awarded to: Landlord
Reason: Repair 4 holes in walls and doors

Carpet replacement in living room and bedrooms 1, 2, 3

Amount: $2,363.00
Awarded to: Landlord
Reason: Carpet replacement in living room and bedrooms 1, 2, 3

Payments made

Amount: $100.42
Awarded to: Tenant
Reason: Payments made

Claim types — money lines allowed on this order

Cleanliness Lawns And Garden Work Property damage

Order

Bronwyn Shirlyann Noble must pay Kāinga Ora–Homes And Communities $4,041.63 immediately, calculated as shown in table below.

Reasons

Both parties attended the hearing which was held by teleconference.
The landlord has applied for compensation following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The photographs show that the tenant left these premises in a very dirty condition and that the lawns were significantly overgrown.
The amounts ordered to remedy these issues are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The photographs show that the carpet in the living room and the four bedrooms were heavily stained – well beyond what could be considered fair wear and tear.
The carpet is two years old and in ordering the tenant to pay the cost of replacement of these carpets, depreciation has been taken into account.
The photographs also show that there were holes in the walls and doors which the tenant accepted occurred during her tenancy.
The amount ordered to repair these holes is proved. Payments
I note that the tenant has been paying $5.00 per week towards these costs. I have taken these payments into account when ordering her to pay a total of $4,041.63. C ter Haar 22 January 2026

Tenancy Tribunal case 5383041 — Property damage at 21 Orontes Street, Shirley, Christchurch 8013

At a glance

Tenancy Tribunal case 5383041 — Property damage at 21 Orontes Street, Shirley, Christchurch 8013

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions