Tenantcheck Insights · Case study
Tenancy Tribunal case 5431202 — Tenancy dispute
Decided 1 Apr 2026 · Published 1 Apr 2026 · Application 5431202
Party names are redacted in the official published order. This page summarises the dispute only — not individual identities.
At a glance
Key facts from the published tribunal order.
Adjudicator
D Watson
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
No individual claim amounts were reconciled for this order. View the official Ministry of Justice PDF for full detail.
Order
- The application for rehearing is granted.
- The parties will be notified by Tenancy Services of the time, date, and place of the next hearing.
- A different adjudicator will hear the claim.
Reasons
- Only the landlord attended the hearing.
- The landlord has applied for a rehearing of the Tribunal order dated 9 March 2026. The landlord’s representative said that their IT employee made some setting changes to her phone, and she did not get the reminder in the few days leading up to the hearing.
- She claims that the landlord has strong evidence she wishes to submit.
- I accept the landlord’s evidence and consider there has been a genuine misunderstanding.
- For these reasons, I am satisfied that a miscarriage of justice may have occurred and a rehearing is granted. See section 105 Residential Tenancies Act 1986.