What was Tenancy Tribunal case 5467151 about?

The tribunal order states: The Bond Centre is to pay the bond of $2,960.00 (BN-00039541) immediately

How much money was awarded in case 5467151?

Cleaning: $454.25 awarded to landlord

What type of tenancy dispute was case 5467151?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5467151?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13662886-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5467151 about?

The tribunal order states: The Bond Centre is to pay the bond of $2,960.00 (BN-00039541) immediately

How much money was awarded in case 5467151?

Cleaning: $454.25 awarded to landlord

What type of tenancy dispute was case 5467151?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5467151?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13662886-Tenancy_Tribunal_Order.pdf.

25 Hutchinsons Road, Bucklands Beach, Auckland 2014 Tenancy Tribunal Case 5467151 — Cleanliness

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Reasons

Claims and awards in Tenancy Tribunal application 5467151. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Carpet Cleaning	$454.25		Carpet Cleaning

Both parties attended the hearing held on 27 May 2026. The landlord attended by video and the tenant attended by telephone.

The tenant has applied for release of the bond.

The landlord has applied for compensation for odour treatment on the carpet.

The landlord had also applied for water rates and window repairs but those matters have been resolved and the claims are no longer sought. Odour treatment

The landlord has produced an invoice dated 25 March 2026. The invoice records, Carpet Cleaned – odour treatment, applied odour chemical, left for approx. 1 hr, and extracted with carpet cleaning machine. Note: there maybe still some smell after the treatment however we will try our best to eliminate the smell

The landlord says that an inspection was carried out on 27 February 2026 and the inspection report dated 27 February 2026 records that the carpet was smelly.

The tenant does not accept that he should pay the cost for odour treatment. He says that he used a Rug Doctor to clean the carpet and left the premises on 26 February 2026. He said that he returned the keys to the landlord on the morning of 27 February 2026.

The tenant said that the landlord had kept the house closed for a week before carrying out the inspection and it was because of this that the carpet would have smelt as it would have been damp after he had cleaned it. He said that if the carpet smelt it was the landlord’s fault and he should not be responsible.

With both an invoice and an inspection report from the day after the tenant left the premises, both of which confirm the smell, the landlord has provided the necessary evidence to support a claim for odour treatment costs. The claim for odour treatment is ordered.

As both parties have had some success with their applications I make no award for reimbursement of the filing fee.

Reasons

Claims and awards in Tenancy Tribunal application 5467151. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Carpet Cleaning	$454.25		Carpet Cleaning

Both parties attended the hearing held on 27 May 2026. The landlord attended by video and the tenant attended by telephone.

The tenant has applied for release of the bond.

The landlord has applied for compensation for odour treatment on the carpet.

The landlord had also applied for water rates and window repairs but those matters have been resolved and the claims are no longer sought. Odour treatment

The landlord says that an inspection was carried out on 27 February 2026 and the inspection report dated 27 February 2026 records that the carpet was smelly.

As both parties have had some success with their applications I make no award for reimbursement of the filing fee.

Tenancy Tribunal case 5467151 — Cleanliness at 25 Hutchinsons Road, Bucklands Beach, Auckland 2014

At a glance

Tenancy Tribunal case 5467151 — Cleanliness at 25 Hutchinsons Road, Bucklands Beach, Auckland 2014

At a glance

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions

Claims & awards

Order

Reasons

Topics & place

Key findings

Property management

Frequently asked questions