Tenantcheck Insights · Case study
Tenancy Tribunal case 5469482 — Tenancy dispute
Decided 19 May 2026 · Published 19 May 2026 · Application 5469482
Party names are redacted in the official published order. This page summarises the dispute only — not individual identities.
At a glance
Key facts from the published tribunal order.
Adjudicator
T Prowse
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
No individual claim amounts were reconciled for this order. View the official Ministry of Justice PDF for full detail.
Order
- An application for suppression has been made in this case, and the Tribunal orders suppression of both parties’ names and identifying details.
- The application for rehearing is granted.
- The landlord has withdrawn the substantive application TT5469482 and therefore there is no need for the application to be reheard.
- The order made on the 25 March 2026 is of no effect and cannot be enforced.
Reasons
- This matter was set down for a rehearing consideration hearing today.
- The tenants filed a rehearing application on the 31 March 2026 after receiving the tribunal order dated the 25 March 2026. The tenant claims that the notice of hearing was sent to an incorrect email address.
- Only the landlord attended today’s hearing. The tenant did not attend by video or answer the Tribunal’s phone calls.
- The landlord tells me that things have moved on somewhat since the tenant filed their rehearing application. The owner of the property has agreed the tenants may stay at the property. The tenancy is therefore continuing.
- The landlord also accepts that the tenancy email address provided in the tenancy agreement, and which was the email address that the notice of hearing was sent to, was incorrect missing one number. The landlord therefore accepts that the tenants were not given notice to attend the hearing on the 25 March 2026.
- I am satisfied that a miscarriage of justice may have occurred, and a rehearing is granted. See section 105 Residential Tenancies Act 1986.
- The matter does not need to be heard as the landlord has withdrawn its application for termination.
- The order of the25 March 2026 is of no effect and must not be enforced.