How much money was awarded in case 5286966?

Verified claim lines are listed on this page.

What type of tenancy dispute was case 5286966?

The dispute type was not classified.

Where can I read the official tribunal order for case 5286966?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12307255-Tribunal_Order_Redacted.pdf.

How much money was awarded in case 5286966?

Verified claim lines are listed on this page.

What type of tenancy dispute was case 5286966?

The dispute type was not classified.

Where can I read the official tribunal order for case 5286966?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12307255-Tribunal_Order_Redacted.pdf.

New Zealand Tenancy Tribunal Case 5286966 — Tenancy dispute

Q: What was Tenancy Tribunal case 5286966 about?

The tribunal order states: The name and identifying details of the tenant and all individuals present at the

Order

The name and identifying details of the tenant and all individuals present at the hearing are suppressed.
The tenant is allowed until 5:00pm on Thursday 18 September 2025 to collect any of her goods from the location where they are stored by the landlord.
If the landlord requires it, the tenant must give the landlord a signed receipt for goods she has collected.
Kāinga Ora–Homes And Communities must deal with any goods remaining at the storage location after the date and time in order 2 as follows: a. Deliver any personal documents belonging to the tenant, either to a new address that the tenant has notified them of in writing within the previous two weeks or (if the tenant has not notified of a new address) to the nearest Police station and obtain a receipt for them. b. By disposing of the goods as the landlord sees fit.

Reasons

[The landlord’s representative] as representative for the landlord, [The tenant/s] attended a telephone hearing on 22 August 2025. [Landlord’s team leader], who works as a team leader for the landlord, also attended for part of the hearing and gave evidence.
This is the landlord’s application. The tenant has made written submissions and supplied evidence to the Tribunal. Background
[The tenant/s] lived at the tenancy address for more than twenty-three years from 2001 until March 2025.
Sadly, the tenancy at the address ended in March 2025.
There are two previous orders made by the Tenancy Tribunal about that. They relate to rent not being paid.
[Tenant 1] today explained her reasons for not paying rent. She has the freedom to make that decision.
I have also read [The tenant/s] written submissions.
[Tenant 2] says he would like to be considered for a home. The landlord may be able to help him to make this application. Goods currently in storage
[The tenant/s] could not take their belongings and goods with them when they left the property at [Tenancy address suppressed].
The landlord decided to move and safely store the goods at a storage location.
A landlord is allowed to do this if it is unable to contact a tenant or unable to agree with the tenant on a period within which the tenant must collect the goods. See section 62 Residential Tenancies Act 1986 (RTA).
[Tenant 1] agrees that she has had access to the goods at the storage location on three or four occasions since March 2025.
[Tenant 1] told me today that she is concerned that the landlord has disposed of some of her goods. She has made a list of things she has not seen in storage.
The goods are mostly packed in boxes. I ask [The tenant/s] to wait until they have checked all the boxes before they decide if anything is missing. Order to collect the goods by 5:00pm on Thursday 18 September 2025
The landlord asks the Tribunal to make an order that the goods must be collected by a certain date and that, if they are not, that the landlord can dispose of any goods that are still at the storage location.
[Tenant 1] said that the landlord has not told her clearly that it wants her to remove her goods from the storage location by a certain date.
The landlord’s representatives say they told [Tenant 1] verbally that she should collect any goods she wanted to keep but accept that [Tenant 1] has not been given a clear written deadline for the collection of her goods.
The landlord gave evidence that it paid $2,423.91 to pack and move the goods and has paid $4,337.80 for storage costs up to 20 September 2025. This is a total cost of $6,761.71.
The landlord must be responsible with the public money that it spends.
[Tenant 1] and the landlord agree that it is reasonable that she has another month to collect any of the goods that she wants.
[The tenant/s] must collect any goods that they want to keep from the storage location before 5:00pm on Thursday 18 September 2025.
This gives them fair opportunity to collect any goods that are valuable or precious.
I agree to make an order that, after the time and date above, the landlord may dispose of any goods that are left at the storage location as it sees fit. Costs
The landlord has not applied for compensation for the costs of moving or storing the goods, so I make no award about that.
The landlord may incur more cost to dispose of any goods left at the storage location and may make a new application in that regard. Suppression
I suppress the tenant’s name and the names of others present at the hearing. I do this because the tenant has not been given a written deadline within which to collect her goods so there is no evidence she is at fault.
I do not suppress the landlord’s name. It is the government social housing provider so there is public interest in its actions and decisions.

Order

The name and identifying details of the tenant and all individuals present at the hearing are suppressed.

The tenant is allowed until 5:00pm on Thursday 18 September 2025 to collect any of her goods from the location where they are stored by the landlord.

If the landlord requires it, the tenant must give the landlord a signed receipt for goods she has collected.

Kāinga Ora–Homes And Communities must deal with any goods remaining at the storage location after the date and time in order 2 as follows: a. Deliver any personal documents belonging to the tenant, either to a new address that the tenant has notified them of in writing within the previous two weeks or (if the tenant has not notified of a new address) to the nearest Police station and obtain a receipt for them. b. By disposing of the goods as the landlord sees fit.

Reasons

[The landlord’s representative] as representative for the landlord, [The tenant/s] attended a telephone hearing on 22 August 2025. [Landlord’s team leader], who works as a team leader for the landlord, also attended for part of the hearing and gave evidence.

This is the landlord’s application. The tenant has made written submissions and supplied evidence to the Tribunal. Background

[The tenant/s] lived at the tenancy address for more than twenty-three years from 2001 until March 2025.

Sadly, the tenancy at the address ended in March 2025.

There are two previous orders made by the Tenancy Tribunal about that. They relate to rent not being paid.

[Tenant 1] today explained her reasons for not paying rent. She has the freedom to make that decision.

I have also read [The tenant/s] written submissions.

[Tenant 2] says he would like to be considered for a home. The landlord may be able to help him to make this application. Goods currently in storage

[The tenant/s] could not take their belongings and goods with them when they left the property at [Tenancy address suppressed].

The landlord decided to move and safely store the goods at a storage location.

A landlord is allowed to do this if it is unable to contact a tenant or unable to agree with the tenant on a period within which the tenant must collect the goods. See section 62 Residential Tenancies Act 1986 (RTA).

[Tenant 1] agrees that she has had access to the goods at the storage location on three or four occasions since March 2025.

[Tenant 1] told me today that she is concerned that the landlord has disposed of some of her goods. She has made a list of things she has not seen in storage.

The goods are mostly packed in boxes. I ask [The tenant/s] to wait until they have checked all the boxes before they decide if anything is missing. Order to collect the goods by 5:00pm on Thursday 18 September 2025

The landlord asks the Tribunal to make an order that the goods must be collected by a certain date and that, if they are not, that the landlord can dispose of any goods that are still at the storage location.

[Tenant 1] said that the landlord has not told her clearly that it wants her to remove her goods from the storage location by a certain date.

The landlord’s representatives say they told [Tenant 1] verbally that she should collect any goods she wanted to keep but accept that [Tenant 1] has not been given a clear written deadline for the collection of her goods.

The landlord gave evidence that it paid $2,423.91 to pack and move the goods and has paid $4,337.80 for storage costs up to 20 September 2025. This is a total cost of $6,761.71.

The landlord must be responsible with the public money that it spends.

[Tenant 1] and the landlord agree that it is reasonable that she has another month to collect any of the goods that she wants.

[The tenant/s] must collect any goods that they want to keep from the storage location before 5:00pm on Thursday 18 September 2025.

This gives them fair opportunity to collect any goods that are valuable or precious.

I agree to make an order that, after the time and date above, the landlord may dispose of any goods that are left at the storage location as it sees fit. Costs

The landlord has not applied for compensation for the costs of moving or storing the goods, so I make no award about that.

The landlord may incur more cost to dispose of any goods left at the storage location and may make a new application in that regard. Suppression

I suppress the tenant’s name and the names of others present at the hearing. I do this because the tenant has not been given a written deadline within which to collect her goods so there is no evidence she is at fault.

I do not suppress the landlord’s name. It is the government social housing provider so there is public interest in its actions and decisions.

Tenancy Tribunal case 5286966 — Tenancy dispute

At a glance

Claims & awards

Tenancy Tribunal case 5286966 — Tenancy dispute

At a glance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Property management

Frequently asked questions

Order

Reasons

Topics & place

Residential Tenancies Act sections

Property management

Frequently asked questions