What was Tenancy Tribunal case 5352865 about?

The tribunal order states: [The tenant/s] must pay Barfoot & Thompson Limited As Agent For Trebex

How much money was awarded in case 5352865?

Filing Fee: $28.00 awarded to landlord; Property Damage: $536.88 awarded to landlord; Rent: $302.86 awarded to landlord; Storage Of Belongings And Disposal: $1,536.40 awarded to landlord; Water Charges To End Of Tenancy: $70.63 awarded to landlord

What type of tenancy dispute was case 5352865?

The primary dispute was Property damage.

Where can I read the official tribunal order for case 5352865?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13175327-Tribunal_Order.pdf.

What was Tenancy Tribunal case 5352865 about?

The tribunal order states: [The tenant/s] must pay Barfoot & Thompson Limited As Agent For Trebex

How much money was awarded in case 5352865?

Filing Fee: $28.00 awarded to landlord; Property Damage: $536.88 awarded to landlord; Rent: $302.86 awarded to landlord; Storage Of Belongings And Disposal: $1,536.40 awarded to landlord; Water Charges To End Of Tenancy: $70.63 awarded to landlord

What type of tenancy dispute was case 5352865?

The primary dispute was Property damage.

Where can I read the official tribunal order for case 5352865?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13175327-Tribunal_Order.pdf.

16A Eulogy Place, Randwick Park, Auckland 2105 Tenancy Tribunal Case 5352865 — Property damage

Reasons

Claims and awards in Tenancy Tribunal application 5352865 — net $974.77 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent to 15 September 2025	$302.86	Rent to 15 September 2025
Water charges to end of tenancy	$70.63	Water charges to end of tenancy
Storage of belongings and disposal	$1,536.40	Storage of belongings and disposal
Repairs to shower door, toilet seat	$536.88	Repairs to shower door, toilet seat
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$974.77
Total payable by Tenant to Landlord	$974.77

The landlord attended the hearing today.

The landlord has applied for rent arrears, outgoings, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. Rent and Water

The tenancy ended on 15 September 2025. The landlord provided rent records to support the claim for rent.

Water charges were owed for September ($54.31) with a final water bill of $16.32. The invoices were provided. Rubbish Removal

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit.

The tenant left a lot of belongings behind. The landlord was unable to contact the tenant and placed her belongings in storage for 2 months from 18 September to 17 November 2025. The belongings were then disposed of. The total cost of storage and disposal was $1,536.40.

The landlord’s obligation was either to retain the belongings in storage and apply to the Tribunal for an order for disposal of goods or store the belongings for not less than 35 days before selling or disposing of them (sections 62A and 62B of the Residential Tenancies Act 1986). The landlord applied for a disposal order in the application form.

I consider that, while the goods did not need to be in storage for 2 months, the landlord has made efforts to comply with its obligations and gave the tenant time to claim her belongings. I award the storage and disposal costs. Damage

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission.

Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent. I was told that there is no insurance. The weekly rent was $530.00

The shower door was broken during the tenancy. There was also a missing tap on the bath. I discussed with the landlord whether these items were fair wear and tear, given that the tenancy started in March 2007. The landlord explained that the shower door could not be reinstalled and was replaced with a shower curtain. I understood that it would have required some force to remove parts of the shower door from the cubicle. The taps had been replaced a few months previously. There was also a broken toilet seat. The total cost of repair is less than four weeks’ rent.

I find that the damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. Filing Fee

The filing fee is awarded. Amendment on 24 February 2026

The original order refunded a bond of $750.00 to the landlord. Following the hearing, the landlord claimed that there was a bond of $1,500.00 at the Bond Centre.

The landlord has now provided an email from Tenancy Services dated 23 February 2026, confirming that the bond amount is $1,500.00. This order is accordingly amended to refund the bond of $1,500.00 to the landlord.

Claims and awards in Tenancy Tribunal application 5352865 — net $974.77 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent to 15 September 2025	$302.86	Rent to 15 September 2025
Water charges to end of tenancy	$70.63	Water charges to end of tenancy
Storage of belongings and disposal	$1,536.40	Storage of belongings and disposal
Repairs to shower door, toilet seat	$536.88	Repairs to shower door, toilet seat
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$974.77
Total payable by Tenant to Landlord	$974.77

Order

[The tenant/s] must pay Barfoot & Thompson Limited As Agent For Trebex Holdings Limited $974.77 immediately, calculated as shown in the table below.
The Bond Centre is to pay the bond of $1,500.00 (3457341-005) to Barfoot & Thompson Limited As Agent For Trebex Holdings Limited immediately.

Reasons

The landlord attended the hearing today.
The landlord has applied for rent arrears, outgoings, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy. Rent and Water
The tenancy ended on 15 September 2025. The landlord provided rent records to support the claim for rent.
Water charges were owed for September ($54.31) with a final water bill of $16.32. The invoices were provided. Rubbish Removal
At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit.
The tenant left a lot of belongings behind. The landlord was unable to contact the tenant and placed her belongings in storage for 2 months from 18 September to 17 November 2025. The belongings were then disposed of. The total cost of storage and disposal was $1,536.40.
The landlord’s obligation was either to retain the belongings in storage and apply to the Tribunal for an order for disposal of goods or store the belongings for not less than 35 days before selling or disposing of them (sections 62A and 62B of the Residential Tenancies Act 1986). The landlord applied for a disposal order in the application form.
I consider that, while the goods did not need to be in storage for 2 months, the landlord has made efforts to comply with its obligations and gave the tenant time to claim her belongings. I award the storage and disposal costs. Damage
A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent. I was told that there is no insurance. The weekly rent was $530.00
The shower door was broken during the tenancy. There was also a missing tap on the bath. I discussed with the landlord whether these items were fair wear and tear, given that the tenancy started in March 2007. The landlord explained that the shower door could not be reinstalled and was replaced with a shower curtain. I understood that it would have required some force to remove parts of the shower door from the cubicle. The taps had been replaced a few months previously. There was also a broken toilet seat. The total cost of repair is less than four weeks’ rent.
I find that the damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. Filing Fee
The filing fee is awarded. Amendment on 24 February 2026
The original order refunded a bond of $750.00 to the landlord. Following the hearing, the landlord claimed that there was a bond of $1,500.00 at the Bond Centre.
The landlord has now provided an email from Tenancy Services dated 23 February 2026, confirming that the bond amount is $1,500.00. This order is accordingly amended to refund the bond of $1,500.00 to the landlord.

Tenancy Tribunal case 5352865 — Property damage at 16A Eulogy Place, Randwick Park, Auckland 2105

At a glance

Tenancy Tribunal case 5352865 — Property damage at 16A Eulogy Place, Randwick Park, Auckland 2105

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions