Tenantcheck Insights · Case study
Tenancy Tribunal case 5400131 — Property damage at 301 Great South Road, Manurewa, Auckland 2102
Decided 7 April 2026 · Published 7 April 2026 · Application 5400131
- Property damage
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $2,636.90
- Bond payment as ordered
- −$178.00
- Total balance for Tenant to pay Landlord
- $2,458.90
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rubbish removal | $2,235.90 | Rubbish removal | |
| Repair holes in walls | $401.00 | Repair holes in walls | |
| Net award | $2,458.90 | ||
| Total payable by Tenant to Landlord | $2,458.90 |
Claims and awards for application 5400131 — net $2,458.90 NZD. Verify on MoJ.
Rubbish removal
- Amount
- $2,235.90
- Awarded to
- Landlord
- Reason
- Rubbish removal
Repair holes in walls
- Amount
- $401.00
- Awarded to
- Landlord
- Reason
- Repair holes in walls
Net award
Landlord $2,458.90
Total payable by Tenant to Landlord
Landlord $2,458.90
Claim types — money lines allowed on this order
Order
- Mamapoko George must pay Kāinga Ora–Homes And Communities $2,458.90 immediately, calculated as shown in table below.
- The Bond Centre is to pay the bond of $178.00 (3090775-006) to Kāinga Ora– Homes And Communities immediately.
Reasons
- This application was scheduled to be heard by video conference. The tenant did not connect to the Teams link provided to her and nor did she ring in to the hearing. The hearing proceeded in her absence.
- The landlord has applied for compensation and payment of the bond following the end of the tenancy.
Did the tenant comply with her obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
- The photographs taken at the end of the tenancy show that the tenant left a significant amount of rubbish behind outside the house. The rubbish was largely made up of heavy material and so it was costly to remove.
- The amount ordered to clear the rubbish is proved.
Is the tenant responsible for the damage to the premises?
- A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
- I accept that the tenant ought to pay the cost of significant holes in the walls – 2 in the hallway, 1 in bedroom 1, 4 in bedroom 2 and 3 in bedroom 3.
- These holes are well beyond fair wear and tear.
- The amount ordered to repair the holes is proved. C ter Haar 07 April 2026
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1), s40(2)
Key findings
- Dispute theme: property damage
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5400131?
The tribunal order states: Mamapoko George must pay Kāinga Ora–Homes And Communities $2,458.90
How much money was awarded in case 5400131?
Property Damage: $401.00 awarded to landlord; Rubbish Removal: $2,235.90 awarded to landlord
What type of tenancy dispute was case 5400131?
The primary dispute was Property damage.
Where can I read the official tribunal order for case 5400131?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13400467-Tenancy_Tribunal_Order.pdf.