What was Tenancy Tribunal case 5454028 about?

The tribunal order states: [The tenant/s] must pay The Rent Shop Limited - Taranaki As Agent For

How much money was awarded in case 5454028?

Rent Arrears: $4,017.85 awarded to landlord

What type of tenancy dispute was case 5454028?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5454028?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13835304-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5454028 about?

The tribunal order states: [The tenant/s] must pay The Rent Shop Limited - Taranaki As Agent For

How much money was awarded in case 5454028?

Rent Arrears: $4,017.85 awarded to landlord

What type of tenancy dispute was case 5454028?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5454028?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13835304-Tenancy_Tribunal_Order.pdf.

1388 Mangorei Road, Mangorei Road, RD 1, New Plymouth Tenancy Tribunal Case 5454028 — Rent arrears

Tenantcheck Insights

1388 Mangorei Road, Mangorei Road, RD 1, New Plymouth Tenancy Tribunal Case 5454028 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5454028 — net $1,517.85 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$4,017.85	Rent arrears
Net award	$1,517.85
Total payable by Tenant to Landlord	$1,517.85

Claims and awards for application 5454028 — net $1,517.85 NZD. Verify on MoJ.

Rent arrears

Amount: $4,017.85
Awarded to: Landlord
Reason: Rent arrears

Net award

Landlord $1,517.85

Total payable by Tenant to Landlord

Landlord $1,517.85

Claim types — money lines allowed on this order

Rent arrears

Order

[The tenant/s] must pay The Rent Shop Limited - Taranaki As Agent For Matthew Klenner $1,517.85 immediately, being rent arrears to 25 March 2026.
The Bond Centre is to pay the bond of $2,500.00 (BN-00134307) to The Rent Shop Limited - Taranaki As Agent For Matthew Klenner immediately.

Reasons

The Landlord attended the hearing. The Tenant did not appear.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent arrears?

The tenancy was fixed from 8 September 2025 to 8 September 2026. The Tenants vacated the property on 5 March 2026 and a new tenancy commenced on 26 March 2026. The landlord provided rent records which showed rent arrears up to 26 March 2026. The amount claimed for rent arrears has been reduced from the rent summary to reflect rent arrears up to 25 March 2026.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The Landlord claimed compensation for cleaning the property and repairing a garage window. The Landlord relied on invoices and email correspondence from the Tenant to support these claims. However, no entry inspection report or photographs were provided to show the condition of the property or the garage window at the start of the tenancy. No exit inspection report or photographs were provided to show the condition of the property at the end of the tenancy, the cleaning required, or the alleged window damage. During the hearing, the Tribunal directed the Landlord to file this evidence by the close of business that day. The Landlord did not do so.
As the Landlord did not provide the evidence within the timeframe given, the claims are dismissed. Without photographs or inspection reports, the Tribunal cannot assess the extent of the cleaning required, the alleged damage to the garage window or whether the invoices are reasonable. Given the Landlord is a professional property management company, the Tribunal would expect entry and exit inspection reports or photographs to be filed before the hearing.
The claims are dismissed. Break lease fee
The Landlord also claimed a break lease fee of $575.00. However, no evidence was provided to explain how this amount was calculated. The Tribunal gave the Landlord an opportunity to file that evidence after the hearing, but nothing was received.
The claim is dismissed.
As the Landlord has not been substantially successful, the Landlord shall pay their own filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5454028 — net $1,517.85 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$4,017.85	Rent arrears
Net award	$1,517.85
Total payable by Tenant to Landlord	$1,517.85

Claims and awards for application 5454028 — net $1,517.85 NZD. Verify on MoJ.

Rent arrears

Amount: $4,017.85
Awarded to: Landlord
Reason: Rent arrears

Net award

Landlord $1,517.85

Total payable by Tenant to Landlord

Landlord $1,517.85

Claim types — money lines allowed on this order

Rent arrears

Order

[The tenant/s] must pay The Rent Shop Limited - Taranaki As Agent For Matthew Klenner $1,517.85 immediately, being rent arrears to 25 March 2026.
The Bond Centre is to pay the bond of $2,500.00 (BN-00134307) to The Rent Shop Limited - Taranaki As Agent For Matthew Klenner immediately.

Reasons

The Landlord attended the hearing. The Tenant did not appear.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent arrears?

The tenancy was fixed from 8 September 2025 to 8 September 2026. The Tenants vacated the property on 5 March 2026 and a new tenancy commenced on 26 March 2026. The landlord provided rent records which showed rent arrears up to 26 March 2026. The amount claimed for rent arrears has been reduced from the rent summary to reflect rent arrears up to 25 March 2026.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The Landlord claimed compensation for cleaning the property and repairing a garage window. The Landlord relied on invoices and email correspondence from the Tenant to support these claims. However, no entry inspection report or photographs were provided to show the condition of the property or the garage window at the start of the tenancy. No exit inspection report or photographs were provided to show the condition of the property at the end of the tenancy, the cleaning required, or the alleged window damage. During the hearing, the Tribunal directed the Landlord to file this evidence by the close of business that day. The Landlord did not do so.
As the Landlord did not provide the evidence within the timeframe given, the claims are dismissed. Without photographs or inspection reports, the Tribunal cannot assess the extent of the cleaning required, the alleged damage to the garage window or whether the invoices are reasonable. Given the Landlord is a professional property management company, the Tribunal would expect entry and exit inspection reports or photographs to be filed before the hearing.
The claims are dismissed. Break lease fee
The Landlord also claimed a break lease fee of $575.00. However, no evidence was provided to explain how this amount was calculated. The Tribunal gave the Landlord an opportunity to file that evidence after the hearing, but nothing was received.
The claim is dismissed.
As the Landlord has not been substantially successful, the Landlord shall pay their own filing fee.

Tenancy Tribunal case 5454028 — Rent arrears at 1388 Mangorei Road, Mangorei Road, RD 1, New Plymouth

At a glance

Tenancy Tribunal case 5454028 — Rent arrears at 1388 Mangorei Road, Mangorei Road, RD 1, New Plymouth

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent arrears?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent arrears?

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions