What was Tenancy Tribunal case 5475509 about?

The tribunal order states: [The tenant/s] must pay [The landlord/s] $2,000.43 immediately,

How much money was awarded in case 5475509?

Property Damage: $250.00 awarded to tenant; Property Damage: $656.14 awarded to landlord; Rent Arrears: $4,354.29 awarded to landlord

What type of tenancy dispute was case 5475509?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5475509?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13783187-Tribunal_Order.pdf.

What was Tenancy Tribunal case 5475509 about?

The tribunal order states: [The tenant/s] must pay [The landlord/s] $2,000.43 immediately,

How much money was awarded in case 5475509?

Property Damage: $250.00 awarded to tenant; Property Damage: $656.14 awarded to landlord; Rent Arrears: $4,354.29 awarded to landlord

What type of tenancy dispute was case 5475509?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5475509?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13783187-Tribunal_Order.pdf.

228 Fraser Street, Tauranga South, Tauranga 3112 Tenancy Tribunal Case 5475509 — Rent arrears

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228 Fraser Street, Tauranga South, Tauranga 3112 Tenancy Tribunal Case 5475509 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5475509 — net $2,000.43 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Rent arrears to 12 March 2026	$4,354.29		Rent arrears to 12 March 2026
Window repairs	$656.14		Window repairs
Exemplary damages: Bond not lodged		$250.00	Bond not lodged
Less Bond released		$2,760.00	Less Bond released
Total award	$5,010.43	$3,010.00
Net award	$2,000.43
Total payable by Tenant to Landlord	$2,000.43

Claims and awards for application 5475509 — net $2,000.43 NZD. Verify on MoJ.

Rent arrears to 12 March 2026

Amount: $4,354.29
Awarded to: Landlord
Reason: Rent arrears to 12 March 2026

Window repairs

Amount: $656.14
Awarded to: Landlord
Reason: Window repairs

Exemplary damages: Bond not lodged

Amount: $250.00
Awarded to: Tenant
Reason: Bond not lodged

Less Bond released

Amount: $2,760.00
Awarded to: Tenant
Reason: Less Bond released

Total award

Landlord $5,010.43 · Tenant $3,010.00

Net award

Landlord $2,000.43

Total payable by Tenant to Landlord

Claim types — money lines allowed on this order

Exemplary damages Property damage Rent arrears

Order

[The tenant/s] must pay [The landlord/s] $2,000.43 immediately, calculated as shown in table below:

Reasons

Both parties attended the hearing held on 26 June 2026 remotely.
There was an earlier hearing on 25 March 2026 which was adjourned to enable the landlord to file and serve a rent summary. 5475509 2
The Tribunal order1 made after that hearing recorded that the landlord claims were rent arrears and compensation for window repairs. The tenant claim in relation to the Healthy Homes standards was dismissed leaving the tenant’s claim for exemplary damages due to the late filing of the bond to be considered. Landlord’s claim
The landlord provided a rent summary recording the rent paid by the tenant. While the summary does not contain the total amount calculated for rent payment the amount has been determined by the Tribunal.
The rent arrears owed to the end of the tenancy amount to $4,354.29. Tenant’s claim
[The tenant/s] claims the landlord has not lodged the bond with the Bond Centre within the required time.
A landlord must send any bond payment to the Bond Centre within 23 working days after the payment is received. See section 19(1) Residential Tenancies Act 1986.
Breaching this obligation is an unlawful act for which the Tribunal may award exemplary damages up to a maximum of $1,500.00. See section 19(2) and Schedule 1A Residential Tenancies Act 1986.
The landlord lodged the bond with the Bond Centre in January 2026, later than the statutory time frame provided. I find they have committed an unlawful act.
Where a party has committed an unlawful act intentionally, the Tribunal may award exemplary damages where it is satisfied it would be just to do so, having regard to the party’s intent, the effect of the unlawful act, the interests of the other party, and the public interest. See section 109(3) Residential Tenancies Act 1986.
The landlord had one other tenancy which started shortly before this tenancy. While the landlord did not lodge the bond for that tenancy either, I accept his evidence that he lodged the bond as soon as he realised that he was required to. The landlord says that he has lodged the bond for the new tenancy at the premises.
The failure to lodge the bond can create uncertainty for the tenant and it is also in the public interest for landlords to lodge bond money within the timeframe as required by the Act. 1 Dated 25 March 2026 5475509 3
In the circumstances I consider that an award of $250.00 for exemplary damages is reasonable.
As both parties have had some success with their applications I make no award for reimbursement of the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5475509 — net $2,000.43 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Rent arrears to 12 March 2026	$4,354.29		Rent arrears to 12 March 2026
Window repairs	$656.14		Window repairs
Exemplary damages: Bond not lodged		$250.00	Bond not lodged
Less Bond released		$2,760.00	Less Bond released
Total award	$5,010.43	$3,010.00
Net award	$2,000.43
Total payable by Tenant to Landlord	$2,000.43

Claims and awards for application 5475509 — net $2,000.43 NZD. Verify on MoJ.

Rent arrears to 12 March 2026

Amount: $4,354.29
Awarded to: Landlord
Reason: Rent arrears to 12 March 2026

Window repairs

Amount: $656.14
Awarded to: Landlord
Reason: Window repairs

Exemplary damages: Bond not lodged

Amount: $250.00
Awarded to: Tenant
Reason: Bond not lodged

Less Bond released

Amount: $2,760.00
Awarded to: Tenant
Reason: Less Bond released

Total award

Landlord $5,010.43 · Tenant $3,010.00

Net award

Landlord $2,000.43

Total payable by Tenant to Landlord

Claim types — money lines allowed on this order

Exemplary damages Property damage Rent arrears

Order

[The tenant/s] must pay [The landlord/s] $2,000.43 immediately, calculated as shown in table below:

Reasons

Both parties attended the hearing held on 26 June 2026 remotely.
There was an earlier hearing on 25 March 2026 which was adjourned to enable the landlord to file and serve a rent summary. 5475509 2
The Tribunal order1 made after that hearing recorded that the landlord claims were rent arrears and compensation for window repairs. The tenant claim in relation to the Healthy Homes standards was dismissed leaving the tenant’s claim for exemplary damages due to the late filing of the bond to be considered. Landlord’s claim
The landlord provided a rent summary recording the rent paid by the tenant. While the summary does not contain the total amount calculated for rent payment the amount has been determined by the Tribunal.
The rent arrears owed to the end of the tenancy amount to $4,354.29. Tenant’s claim
[The tenant/s] claims the landlord has not lodged the bond with the Bond Centre within the required time.
A landlord must send any bond payment to the Bond Centre within 23 working days after the payment is received. See section 19(1) Residential Tenancies Act 1986.
Breaching this obligation is an unlawful act for which the Tribunal may award exemplary damages up to a maximum of $1,500.00. See section 19(2) and Schedule 1A Residential Tenancies Act 1986.
The landlord lodged the bond with the Bond Centre in January 2026, later than the statutory time frame provided. I find they have committed an unlawful act.
Where a party has committed an unlawful act intentionally, the Tribunal may award exemplary damages where it is satisfied it would be just to do so, having regard to the party’s intent, the effect of the unlawful act, the interests of the other party, and the public interest. See section 109(3) Residential Tenancies Act 1986.
The landlord had one other tenancy which started shortly before this tenancy. While the landlord did not lodge the bond for that tenancy either, I accept his evidence that he lodged the bond as soon as he realised that he was required to. The landlord says that he has lodged the bond for the new tenancy at the premises.
The failure to lodge the bond can create uncertainty for the tenant and it is also in the public interest for landlords to lodge bond money within the timeframe as required by the Act. 1 Dated 25 March 2026 5475509 3
In the circumstances I consider that an award of $250.00 for exemplary damages is reasonable.
As both parties have had some success with their applications I make no award for reimbursement of the filing fee.

Tenancy Tribunal case 5475509 — Rent arrears at 228 Fraser Street, Tauranga South, Tauranga 3112

At a glance

Tenancy Tribunal case 5475509 — Rent arrears at 228 Fraser Street, Tauranga South, Tauranga 3112

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions