What was Tenancy Tribunal case 5243091 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5243091?

Cleaning: $200.00 awarded to landlord; Cleaning: $367.63 awarded to landlord; Lawns and Garden Work: $82.32 awarded to landlord; Previous Order Application 5152196 D…: $9,613.67 awarded to landlord; Study Door: $300.00 awarded to landlord; Rubbish Removal: $60.00 awarded to landlord

What type of tenancy dispute was case 5243091?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5243091?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12496504-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5243091 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5243091?

Cleaning: $200.00 awarded to landlord; Cleaning: $367.63 awarded to landlord; Lawns and Garden Work: $82.32 awarded to landlord; Previous Order Application 5152196 D…: $9,613.67 awarded to landlord; Study Door: $300.00 awarded to landlord; Rubbish Removal: $60.00 awarded to landlord

What type of tenancy dispute was case 5243091?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5243091?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12496504-Tribunal_Order_Redacted.pdf.

New Zealand Tenancy Tribunal Case 5243091 — Cleanliness

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New Zealand Tenancy Tribunal Case 5243091 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5243091 — net $10,623.62 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Previous order application 5152196 dated 07/03/2025	$9,613.67	Previous order application 5152196 dated 07/03/2025
Cleaning	$367.63	Cleaning
Carpet Cleaning	$200.00	Carpet Cleaning
Lawns and Garden work	$82.32	Lawns and Garden work
Rubbish removal	$60.00	Rubbish removal
Repairs: Study Door	$300.00	Repairs: Study Door
Net award	$10,623.62
Total payable by Tenant to Landlord	$10,623.62

Claims and awards for application 5243091 — net $10,623.62 NZD. Verify on MoJ.

Previous order application 5152196 dated 07/03/2025

Amount: $9,613.67
Awarded to: Landlord
Reason: Previous order application 5152196 dated 07/03/2025

Cleaning

Amount: $367.63
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $200.00
Awarded to: Landlord
Reason: Carpet Cleaning

Lawns and Garden work

Amount: $82.32
Awarded to: Landlord
Reason: Lawns and Garden work

Rubbish removal

Amount: $60.00
Awarded to: Landlord
Reason: Rubbish removal

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Lawns And Garden Work Property damage Rubbish Removal

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the Landlord name and identifying details.
Tania Rewai, Shonikwa Devine Webster and Fairlayne Te Ahu Webster must pay [The landlord/s] $10,623.62 immediately, calculated as shown in table below. DescriptionLandlord Previous order application 5152196 dated 07/03/2025$9,613.67 Cleaning$367.63 Carpet Cleaning$200.00 Lawns and Garden work$82.32 Rubbish removal$60.00 Repairs: Study Door$300.00 Total award$10,623.62 Total payable by Tenant to Landlord$10,623.62
A claim for garage door replacement is dismissed.

Reasons

The landlord attended the hearing. The tenants did not answer calls made to two mobile phone numbers during the hearing.
The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy.
On 7 March 2025, the Tribunal made an Order terminating the tenancy and awarding rent arrears (under application 5152196). The previous award is incorporated into this Order for enforcement purposes.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The landlord provided photographs, evidence of costs incurred and explained the time that he had spent in cleaning and tidying the property. The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
The landlord claimed the cost of repairs to an internal study door and an insurance excess of a replacement garage door.
The damage to the study door occurred during the tenancy and is more than fair wear and tear. The landlord provided a quote for repair of $547.76 but said that the repair was done for $300. I award the actual cost of repair, being $300.
The landlord did not provide sufficient evidence to establish the claim for an insurance excess for a small hole in the garage door. The landlord claims that the entire door needs to be replaced (but provided no evidence of that). He also said that he has notified his insurer but has not made a claim yet. This aspect of the claim is dismissed.
As the landlord was substantially successful, I have awarded reimbursement of the Tribunal application fee and granted the landlord’s request for suppression of its details.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5243091 — net $10,623.62 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Previous order application 5152196 dated 07/03/2025	$9,613.67	Previous order application 5152196 dated 07/03/2025
Cleaning	$367.63	Cleaning
Carpet Cleaning	$200.00	Carpet Cleaning
Lawns and Garden work	$82.32	Lawns and Garden work
Rubbish removal	$60.00	Rubbish removal
Repairs: Study Door	$300.00	Repairs: Study Door
Net award	$10,623.62
Total payable by Tenant to Landlord	$10,623.62

Claims and awards for application 5243091 — net $10,623.62 NZD. Verify on MoJ.

Previous order application 5152196 dated 07/03/2025

Amount: $9,613.67
Awarded to: Landlord
Reason: Previous order application 5152196 dated 07/03/2025

Cleaning

Amount: $367.63
Awarded to: Landlord
Reason: Cleaning

Carpet Cleaning

Amount: $200.00
Awarded to: Landlord
Reason: Carpet Cleaning

Lawns and Garden work

Amount: $82.32
Awarded to: Landlord
Reason: Lawns and Garden work

Rubbish removal

Amount: $60.00
Awarded to: Landlord
Reason: Rubbish removal

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Lawns And Garden Work Property damage Rubbish Removal

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the Landlord name and identifying details.
Tania Rewai, Shonikwa Devine Webster and Fairlayne Te Ahu Webster must pay [The landlord/s] $10,623.62 immediately, calculated as shown in table below. DescriptionLandlord Previous order application 5152196 dated 07/03/2025$9,613.67 Cleaning$367.63 Carpet Cleaning$200.00 Lawns and Garden work$82.32 Rubbish removal$60.00 Repairs: Study Door$300.00 Total award$10,623.62 Total payable by Tenant to Landlord$10,623.62
A claim for garage door replacement is dismissed.

Reasons

The landlord attended the hearing. The tenants did not answer calls made to two mobile phone numbers during the hearing.
The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy.
On 7 March 2025, the Tribunal made an Order terminating the tenancy and awarding rent arrears (under application 5152196). The previous award is incorporated into this Order for enforcement purposes.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The landlord provided photographs, evidence of costs incurred and explained the time that he had spent in cleaning and tidying the property. The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
The landlord claimed the cost of repairs to an internal study door and an insurance excess of a replacement garage door.
The damage to the study door occurred during the tenancy and is more than fair wear and tear. The landlord provided a quote for repair of $547.76 but said that the repair was done for $300. I award the actual cost of repair, being $300.
The landlord did not provide sufficient evidence to establish the claim for an insurance excess for a small hole in the garage door. The landlord claims that the entire door needs to be replaced (but provided no evidence of that). He also said that he has notified his insurer but has not made a claim yet. This aspect of the claim is dismissed.
As the landlord was substantially successful, I have awarded reimbursement of the Tribunal application fee and granted the landlord’s request for suppression of its details.

Tenancy Tribunal case 5243091 — Cleanliness

At a glance

Tenancy Tribunal case 5243091 — Cleanliness

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions