What was Tenancy Tribunal case 5301344 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Far North Circle Real Estate Limited As

How much money was awarded in case 5301344?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $500.00 awarded to landlord

What type of tenancy dispute was case 5301344?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5301344?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12314221-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5301344 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Far North Circle Real Estate Limited As

How much money was awarded in case 5301344?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $500.00 awarded to landlord

What type of tenancy dispute was case 5301344?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5301344?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12314221-Tenancy_Tribunal_Order.pdf.

84 North Road, Kaitaia, Kaitaia 0410 Tenancy Tribunal Case 5301344 — Rent arrears

Reasons

Should the Tribunal proceed in the tenant’s absence?

Claims and awards in Tenancy Tribunal application 5301344 — net $528.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$500.00	Rent arrears
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$528.00
Total payable by Tenant to Landlord	$528.00

The hearing was conducted by phone. Only the landlord attended.

The landlord confirmed the tenant’s phone number, and two calls were made: a. The first went unanswered. b. The second was answered by a female. She asked who the speaker was when asked to confirm if she was [The tenant/s] tenant/s]. Upon being told it was the Tenancy Tribunal Adjudicator on the line with the landlord, she asked to “hold on”. Background conversation indicating discussion about the hearing was occurring was heard (and recorded as part of the standard hearing process). Another woman then took over the call, identified herself as the tenant’s cousin, confirmed the phone number belonged to the tenant, and said the tenant was at a hui and asked if the Tribunal could call back at 3pm. She also claimed not to know the tenant’s email address, but asked for an address the tenant could use later. The Registry’s remote email address (included on the notice of hearing) was provided.

After the call, the landlord advised the Tribunal that the first person who answered was, in fact, the tenant.

The landlord also confirmed that the service email provided in the application is the same one the tenant has used during the tenancy and is recorded in the tenancy agreement. I am therefore satisfied that service was correctly carried out, and that the tenant was advised of the hearing, by email and text (including subsequent reminders to the same email and phone details).

To ensure clarity and avoid future service issues, I have marked all three email addresses associated with the tenant in the Ministry’s case management system as service addresses. While the email used by the Registry is sufficient – being the one recorded in the tenancy agreement and used by the landlord – this additional step is taken for completeness.

Even if there were a question around service, this matter is suitable for resolution today, and proceeding in the tenant’s absence is appropriate.

How much does the tenant owe?

The landlord applied for rent arrears and provided rent records that clearly support the amount claimed.

The tenancy agreement requires the tenant to pay one week’s rent in advance. However, the tenant’s second payment was made approximately two weeks later, meaning she fell behind early in the tenancy and remained approximately a week in arrears.

The tenant had apparently agreed to begin repaying the arrears with an initial payment of $100, but only $50 was paid. As of today, the arrears total $500.00, with the rent set at $550.00 per week.

In these circumstances, the order is straightforward and inevitable. Had the tenant attended the hearing, she may have requested a payment plan for the arrears. While there is no guarantee that such a request would have been granted, her absence means the default position applies: the full amount is payable immediately and may be enforced following a 48-hour stand-down period. Should the landlord’s Tribunal filing fee be reimbursed?

As Far North Circle Real Estate Limited, acting for Kaetaeta Laurence, has wholly succeeded in their application, the filing fee of $28.00 must be reimbursed.

Claims and awards in Tenancy Tribunal application 5301344 — net $528.00 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$500.00	Rent arrears
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$528.00
Total payable by Tenant to Landlord	$528.00

Order

[The tenant/s] tenant/s] must pay Far North Circle Real Estate Limited As Agent For Kaetaeta Laurence the sum of $528.00 immediately, being rent arrears to 21 August 2025 and reimbursement of the Tribunal’s filing fee, as outlined below:

Reasons

Should the Tribunal proceed in the tenant’s absence?

The hearing was conducted by phone. Only the landlord attended.
The landlord confirmed the tenant’s phone number, and two calls were made: a. The first went unanswered. b. The second was answered by a female. She asked who the speaker was when asked to confirm if she was [The tenant/s] tenant/s]. Upon being told it was the Tenancy Tribunal Adjudicator on the line with the landlord, she asked to “hold on”. Background conversation indicating discussion about the hearing was occurring was heard (and recorded as part of the standard hearing process). Another woman then took over the call, identified herself as the tenant’s cousin, confirmed the phone number belonged to the tenant, and said the tenant was at a hui and asked if the Tribunal could call back at 3pm. She also claimed not to know the tenant’s email address, but asked for an address the tenant could use later. The Registry’s remote email address (included on the notice of hearing) was provided.
After the call, the landlord advised the Tribunal that the first person who answered was, in fact, the tenant.
The landlord also confirmed that the service email provided in the application is the same one the tenant has used during the tenancy and is recorded in the tenancy agreement. I am therefore satisfied that service was correctly carried out, and that the tenant was advised of the hearing, by email and text (including subsequent reminders to the same email and phone details).
To ensure clarity and avoid future service issues, I have marked all three email addresses associated with the tenant in the Ministry’s case management system as service addresses. While the email used by the Registry is sufficient – being the one recorded in the tenancy agreement and used by the landlord – this additional step is taken for completeness.
Even if there were a question around service, this matter is suitable for resolution today, and proceeding in the tenant’s absence is appropriate.

How much does the tenant owe?

The landlord applied for rent arrears and provided rent records that clearly support the amount claimed.
The tenancy agreement requires the tenant to pay one week’s rent in advance. However, the tenant’s second payment was made approximately two weeks later, meaning she fell behind early in the tenancy and remained approximately a week in arrears.
The tenant had apparently agreed to begin repaying the arrears with an initial payment of $100, but only $50 was paid. As of today, the arrears total $500.00, with the rent set at $550.00 per week.
In these circumstances, the order is straightforward and inevitable. Had the tenant attended the hearing, she may have requested a payment plan for the arrears. While there is no guarantee that such a request would have been granted, her absence means the default position applies: the full amount is payable immediately and may be enforced following a 48-hour stand-down period. Should the landlord’s Tribunal filing fee be reimbursed?
As Far North Circle Real Estate Limited, acting for Kaetaeta Laurence, has wholly succeeded in their application, the filing fee of $28.00 must be reimbursed.

Tenancy Tribunal case 5301344 — Rent arrears at 84 North Road, Kaitaia, Kaitaia 0410

At a glance

Tenancy Tribunal case 5301344 — Rent arrears at 84 North Road, Kaitaia, Kaitaia 0410

At a glance

Award balance

Claims & awards

Order

Reasons

How much does the tenant owe?

Topics & place

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

How much does the tenant owe?

Topics & place

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.