What was Tenancy Tribunal case 5308611 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5308611?

Cleaning: $678.61 awarded to landlord; Cleaning: $162.46 awarded to landlord; Rent Credit: $95.14 awarded to tenant; 2 Holes: $86.68 awarded to landlord

What type of tenancy dispute was case 5308611?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5308611?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12500414-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5308611 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5308611?

Cleaning: $678.61 awarded to landlord; Cleaning: $162.46 awarded to landlord; Rent Credit: $95.14 awarded to tenant; 2 Holes: $86.68 awarded to landlord

What type of tenancy dispute was case 5308611?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5308611?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12500414-Tribunal_Order_Redacted.pdf.

107 Crawford Avenue, Mangere Bridge, Auckland 2022 Tenancy Tribunal Case 5308611 — Cleanliness

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107 Crawford Avenue, Mangere Bridge, Auckland 2022 Tenancy Tribunal Case 5308611 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5308611 — net $628.61 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Cleaning	$678.61		Cleaning
Oven/stove cleaning	$162.46		Oven/stove cleaning
Repairs: 2 holes	$86.68		Repairs: 2 holes
Rent Credit		$95.14	Rent Credit
Total award	$927.75	$95.14
Net award	$628.61
Total payable by Tenant to Landlord	$628.61

Claims and awards for application 5308611 — net $628.61 NZD. Verify on MoJ.

Cleaning

Amount: $678.61
Awarded to: Landlord
Reason: Cleaning

Oven/stove cleaning

Amount: $162.46
Awarded to: Landlord
Reason: Oven/stove cleaning

Repairs: 2 holes

Amount: $86.68
Awarded to: Landlord
Reason: Repairs: 2 holes

Rent Credit

Amount: $95.14
Awarded to: Tenant
Reason: Rent Credit

Total award

Landlord $927.75 · Tenant $95.14

Net award

Landlord $628.61

Total payable by Tenant to Landlord

Landlord $628.61

Claim types — money lines allowed on this order

Cleanliness Property damage

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the Tenant name and identifying details.
[The tenant/s] must pay Kāinga Ora–Homes And Communities $628.61, calculated as shown in table below.
The tenant must pay the debt in order 2 at the rate of $20.00 per week.
The first payment must be made on Monday, 6 October 2025 and payments must continue every Monday until the debt is paid in full.
If the tenant fails to make any payment within 2 working days of the due date, the balance of the debt owing will be payable immediately and can be enforced through the District Court.
The Bond Centre must pay the Bond of $204.00 to the landlord immediately.

Reasons

Both parties attended the hearing.
The landlord has applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy. The landlord provided photographic evidence from the end of the tenancy and evidence of clean up costs. The tenant did not dispute these claims. She apologised to the landlord and has been attempting to set up a regular payment to reimburse the landlord.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The landlord claimed that the following damage was caused during the tenancy: three holes in walls and a door removed from a shed. The damage is more than fair wear and tear. However, the tenant has disproved liability for the damage to the bathroom wall and the shed door. I am satisfied that that damage was not caused by carelessness or an intentional act by the tenant. The tenant did not disprove liability for the two other holes in walls and I award the cost of repairing those of $86.68.
As the tenant had acknowledged liability for most of the claims and has been attempting to set up a regular payment (but does not have the correct reference codes to do so), I have granted suppression of the tenant’s details. I do not consider that there is any public interest in her name being published. The landlord agreed to the suppression order being made.
I have also made an order that the debt may be paid over time. The tenant must pay the debt of $628.61 at the rate of $20.00 per week. The first payment must be made on Monday, 6 October 2025 and payments must continue every Monday until the debt is paid in full.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5308611 — net $628.61 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Cleaning	$678.61		Cleaning
Oven/stove cleaning	$162.46		Oven/stove cleaning
Repairs: 2 holes	$86.68		Repairs: 2 holes
Rent Credit		$95.14	Rent Credit
Total award	$927.75	$95.14
Net award	$628.61
Total payable by Tenant to Landlord	$628.61

Claims and awards for application 5308611 — net $628.61 NZD. Verify on MoJ.

Cleaning

Amount: $678.61
Awarded to: Landlord
Reason: Cleaning

Oven/stove cleaning

Amount: $162.46
Awarded to: Landlord
Reason: Oven/stove cleaning

Repairs: 2 holes

Amount: $86.68
Awarded to: Landlord
Reason: Repairs: 2 holes

Rent Credit

Amount: $95.14
Awarded to: Tenant
Reason: Rent Credit

Total award

Landlord $927.75 · Tenant $95.14

Net award

Landlord $628.61

Total payable by Tenant to Landlord

Landlord $628.61

Claim types — money lines allowed on this order

Cleanliness Property damage

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the Tenant name and identifying details.
[The tenant/s] must pay Kāinga Ora–Homes And Communities $628.61, calculated as shown in table below.
The tenant must pay the debt in order 2 at the rate of $20.00 per week.
The first payment must be made on Monday, 6 October 2025 and payments must continue every Monday until the debt is paid in full.
If the tenant fails to make any payment within 2 working days of the due date, the balance of the debt owing will be payable immediately and can be enforced through the District Court.
The Bond Centre must pay the Bond of $204.00 to the landlord immediately.

Reasons

Both parties attended the hearing.
The landlord has applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy. The landlord provided photographic evidence from the end of the tenancy and evidence of clean up costs. The tenant did not dispute these claims. She apologised to the landlord and has been attempting to set up a regular payment to reimburse the landlord.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The landlord claimed that the following damage was caused during the tenancy: three holes in walls and a door removed from a shed. The damage is more than fair wear and tear. However, the tenant has disproved liability for the damage to the bathroom wall and the shed door. I am satisfied that that damage was not caused by carelessness or an intentional act by the tenant. The tenant did not disprove liability for the two other holes in walls and I award the cost of repairing those of $86.68.
As the tenant had acknowledged liability for most of the claims and has been attempting to set up a regular payment (but does not have the correct reference codes to do so), I have granted suppression of the tenant’s details. I do not consider that there is any public interest in her name being published. The landlord agreed to the suppression order being made.
I have also made an order that the debt may be paid over time. The tenant must pay the debt of $628.61 at the rate of $20.00 per week. The first payment must be made on Monday, 6 October 2025 and payments must continue every Monday until the debt is paid in full.

Tenancy Tribunal case 5308611 — Cleanliness at 107 Crawford Avenue, Mangere Bridge, Auckland 2022

At a glance

Tenancy Tribunal case 5308611 — Cleanliness at 107 Crawford Avenue, Mangere Bridge, Auckland 2022

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions