What was Tenancy Tribunal case 5325202 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5325202?

Rent Arrears: $4,300.00 awarded to landlord; Water Rates: $673.58 awarded to landlord

What type of tenancy dispute was case 5325202?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5325202?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13545542-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5325202 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5325202?

Rent Arrears: $4,300.00 awarded to landlord; Water Rates: $673.58 awarded to landlord

What type of tenancy dispute was case 5325202?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5325202?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13545542-Tribunal_Order_Redacted.pdf.

New Zealand Tenancy Tribunal Case 5325202 — Rent arrears

Claims and awards in Tenancy Tribunal application 5325202 — net $4,973.58 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$4,300.00	Rent arrears
Water rates	$673.58	Water rates
Net award	$4,973.58
Total payable by Tenant to Landlord	$4,973.58

Order

On 22 April 2026, the landlord advised that there was a typographical error in the spelling of [Tenant 1]’s first name and requested that the order be amended. Correspondence between [Tenant 1] and the Tribunal confirms that her first name is [Redacted], not [Redacted] as recorded in the application. The order is amended to replace "[Redacted]" with "[Redacted]." No other changes are made.

An application for suppression has been made in this case, and the Tribunal orders suppression of the landlord’s and tenant’s name and identifying details.
[The tenant/s] must pay [The landlord/s] $4,973.58 immediately, calculated as shown in table below.

Reasons

[The property manager/s] appeared for the landlord. [Tenant 1] appeared and was supported by [Support person]. [Tenant 1] advised that [Tenant 2] was at work and would not be attending. The hearing had been scheduled for a video hearing although all parties appeared by telephone.
The tenancy commenced on 25 October 2024 and was for a fixed term ending 25 October 2025. On 12 August 2025, the landlord filed an application seeking termination for rent arrears of at least twenty – one days, failing to comply with fourteen-day breach notices for rent arrears, and water rates.
The matter was scheduled for a telephone hearing on 29 September 2025. On that date, both parties appeared. In support of their claim, the landlord produced a rent summary, which they stated recorded all of the rent payments made. In reply, the tenant filed submissions, including a breakdown of all the payments they claimed to have made. The tenant steadfastly maintained that they had not missed any payments and did not owe the arrears claimed. The landlord argued that their rent summary was sufficient evidence. The matter was unable to be resolved. The Tribunal adjourned the matter, inviting the parties to provide their respective bank statements for the period in question.
On 30 September 2025, the matter was set down for hearing on 9 December 2025. The tenant has provided their bank statements. The landlord has chosen not to do so but maintains that their rent summary matches the tenant’s bank statements.
The parties advised that in the interim period the tenancy has ended on 7 November 2025. The claim is no longer for termination for rent arrears, but for vacated rent arrears and water rates. The water rates claim is not disputed by the tenant, and the amount claimed is awarded.
The rent summary shows the tenant made 35 payments x $630, four x $1,260, 1 x $570.00, 1 x $600.00, 2 x $315.00, a total of $28,890.00. The total rent due for the period is $630.00 x 54, a total of $34.020.00. The landlord’s claim for $5,130.00 equates to a shortfall equal to approximately 8 weeks.
The tenant states that their statements show they have made 50 of the $630.00 weekly rent payments ($31,500.00). While they now accept that there are arrears, they claim that they are less than what is claimed and amount to six missed payments amounting to $3,780.00.
If the tenant made 50 of the 54 payments due the arrears would be $2,520.00, which is less than the six they accept they have missed amounting to $3,780.00.
The tenant has produced a statement for the period 10 October 2025 to 20 October 2025, which is in a different format from the others. The statement records two payments of $630.00 made on 10 October 2025, both of which are also recorded in the landlord’s rent summary. However, there are two other payments, $515.00 made on 13 October 2025, and $315.00 made on 20 October 2025, with the same reference as those made on 10 October 2025, which have not been recorded in the landlord’s rent summary. Analysis and decision
The tenant did not make the fifty weekly payments as claimed. Their bank statements do not support that figure.
The Tribunal is satisfied that the landlord’s rent summary accords with the tenant’s own bank statements and accurately records the majority of the rent payments made. However, the tenant’s bank statement for the period 10 October 2025 to 20 October 2025 shows additional payments of $515.00 and $315.00 that are not reflected in the landlord’s rent summary. These payments appear to have been made using the same reference as the other payments made on 10 October 2025, which are shown in the landlord’s rent summary.
The onus rests with the landlord to prove the rent arrears claim. The standard of proof required is the balance of probabilities. The landlord’s rent summary appears to be incomplete, missing the payments made on 13 October 2025 and 20 October 2025. The rent arrears claim must therefore be reduced by $830.00. Costs
If a party has been wholly successful, the Tribunal must order reimbursement of the filing fee. If the party has been partly successful, the Tribunal has a discretion whether to order reimbursement. The landlord has not been wholly successful, and I decline to order reimbursement of the filing fee. Name suppression
Both parties seek name suppression.
Section 95A of the Act provides that on the application of a party that has been wholly or substantially successful in proceedings, the Tribunal must order that the name or identifying particulars not be published, unless the Tribunal considers that it is in the public interest to publish the names of the parties, or is justified because of the parties’ conduct, or any other circumstances of the case.
On a global assessment, both parties have been sufficiently successful, and name suppression is granted to both.

Claims and awards in Tenancy Tribunal application 5325202 — net $4,973.58 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears	$4,300.00	Rent arrears
Water rates	$673.58	Water rates
Net award	$4,973.58
Total payable by Tenant to Landlord	$4,973.58

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the landlord’s and tenant’s name and identifying details.
[The tenant/s] must pay [The landlord/s] $4,973.58 immediately, calculated as shown in table below.

Reasons

[The property manager/s] appeared for the landlord. [Tenant 1] appeared and was supported by [Support person]. [Tenant 1] advised that [Tenant 2] was at work and would not be attending. The hearing had been scheduled for a video hearing although all parties appeared by telephone.
The tenancy commenced on 25 October 2024 and was for a fixed term ending 25 October 2025. On 12 August 2025, the landlord filed an application seeking termination for rent arrears of at least twenty – one days, failing to comply with fourteen-day breach notices for rent arrears, and water rates.
The matter was scheduled for a telephone hearing on 29 September 2025. On that date, both parties appeared. In support of their claim, the landlord produced a rent summary, which they stated recorded all of the rent payments made. In reply, the tenant filed submissions, including a breakdown of all the payments they claimed to have made. The tenant steadfastly maintained that they had not missed any payments and did not owe the arrears claimed. The landlord argued that their rent summary was sufficient evidence. The matter was unable to be resolved. The Tribunal adjourned the matter, inviting the parties to provide their respective bank statements for the period in question.
On 30 September 2025, the matter was set down for hearing on 9 December 2025. The tenant has provided their bank statements. The landlord has chosen not to do so but maintains that their rent summary matches the tenant’s bank statements.
The parties advised that in the interim period the tenancy has ended on 7 November 2025. The claim is no longer for termination for rent arrears, but for vacated rent arrears and water rates. The water rates claim is not disputed by the tenant, and the amount claimed is awarded.
The rent summary shows the tenant made 35 payments x $630, four x $1,260, 1 x $570.00, 1 x $600.00, 2 x $315.00, a total of $28,890.00. The total rent due for the period is $630.00 x 54, a total of $34.020.00. The landlord’s claim for $5,130.00 equates to a shortfall equal to approximately 8 weeks.
The tenant states that their statements show they have made 50 of the $630.00 weekly rent payments ($31,500.00). While they now accept that there are arrears, they claim that they are less than what is claimed and amount to six missed payments amounting to $3,780.00.
If the tenant made 50 of the 54 payments due the arrears would be $2,520.00, which is less than the six they accept they have missed amounting to $3,780.00.
The tenant has produced a statement for the period 10 October 2025 to 20 October 2025, which is in a different format from the others. The statement records two payments of $630.00 made on 10 October 2025, both of which are also recorded in the landlord’s rent summary. However, there are two other payments, $515.00 made on 13 October 2025, and $315.00 made on 20 October 2025, with the same reference as those made on 10 October 2025, which have not been recorded in the landlord’s rent summary. Analysis and decision
The tenant did not make the fifty weekly payments as claimed. Their bank statements do not support that figure.
The Tribunal is satisfied that the landlord’s rent summary accords with the tenant’s own bank statements and accurately records the majority of the rent payments made. However, the tenant’s bank statement for the period 10 October 2025 to 20 October 2025 shows additional payments of $515.00 and $315.00 that are not reflected in the landlord’s rent summary. These payments appear to have been made using the same reference as the other payments made on 10 October 2025, which are shown in the landlord’s rent summary.
The onus rests with the landlord to prove the rent arrears claim. The standard of proof required is the balance of probabilities. The landlord’s rent summary appears to be incomplete, missing the payments made on 13 October 2025 and 20 October 2025. The rent arrears claim must therefore be reduced by $830.00. Costs
If a party has been wholly successful, the Tribunal must order reimbursement of the filing fee. If the party has been partly successful, the Tribunal has a discretion whether to order reimbursement. The landlord has not been wholly successful, and I decline to order reimbursement of the filing fee. Name suppression
Both parties seek name suppression.
Section 95A of the Act provides that on the application of a party that has been wholly or substantially successful in proceedings, the Tribunal must order that the name or identifying particulars not be published, unless the Tribunal considers that it is in the public interest to publish the names of the parties, or is justified because of the parties’ conduct, or any other circumstances of the case.
On a global assessment, both parties have been sufficiently successful, and name suppression is granted to both.

Tenancy Tribunal case 5325202 — Rent arrears

At a glance

Award balance

Tenancy Tribunal case 5325202 — Rent arrears

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions