Tenantcheck Insights · Case study
Tenancy Tribunal case 5328771 — Property damage at 4C Blue Gum Rise, Sunnyhills, Auckland 2010
Decided 28 Oct 2025 · Published 28 Oct 2025 · Application 5328771
- Property damage
At a glance
Key facts from the published tribunal order.
Location
Auckland
Tribunal region
Adjudicator
H Ben Fayed
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $2,155.72
- Total balance for Tenant to pay Landlord
- $2,155.72
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Water rates to 16/09/2025 | $1,027.72 | Water rates to 16/09/2025 | |
| Repairs | $1,100.00 | Repairs | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Net award | $2,155.72 | ||
| Bond | $2,720.00 |
Order
- This order supercededs order 5160516. That order is no longer enforeceable.
- Shavanna Morris-Webb to pay Prestige Rental Management Limited As Agent For Wei Lu $2,155.72 from the bond, calculated as shown in table below:
- The Bond Centre is to pay the bond of $2,720.00 (6539803-007) immediately apportioned as follows: Prestige Rental Management Limited As Agent For Wei Lu: $2,155.72 Shavanna Morris-Webb: $564.28 Attendance:
- The applicant attended the hearing.
- The respondent did not attend. Background:
- This tenancy was terminated by order of the Tenancy Tribunal on 9 September 2025. The landlord seeks payment of water rates arrears and compensation of $1,100.00 for damage to the walls and several doors. The landlord has provided photographic evidence substantiating the claimed damage.
- On 24 June 2025, the Tribunal made an order for part payment of the water rates arrears that are also sought in these proceedings. The amounts covered by that earlier order have been incorporated into this current order. Accordingly, the previous order is superseded and has no further effect.
Is the respondent liable for the water rates arrears?
- The landlord has provided water rates records. I am satisfied that these records are accurate, and accordingly, the water rates are awarded.
Is the respondent liable for the hole repair invoice?
- The tenant is prohibited from causing intentional or careless damage under section 40(2)(a) of the Residential Tenancies Act 1986. The landlord has provided photographs showing that the damage was most likely caused intentionally, or if not, then carelessly. I asked the landlord about insurance. The landlord advised that while they hold insurance, it does not cover this damage because it was intentional, and the excess is $1,000.00. I am satisfied that the tenant caused this damage and is liable for the cost. The amount claimed is therefore awarded. The filing fee:
- Because the landlord has been successful in the application, the filing fee is awarded. H Ben Fayed 28 October 2025
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(2)
Key findings
- Dispute theme: property damage
Property management
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was Tenancy Tribunal case 5328771 about?
The tribunal order states: This order supercededs order 5160516. That order is no longer enforeceable.
How much money was awarded in case 5328771?
Filing Fee: $28.00 awarded to landlord; Property Damage: $1,100.00 awarded to landlord; Water Rates: $1,027.72 awarded to landlord
What type of tenancy dispute was case 5328771?
The primary dispute was Property damage.
Where can I read the official tribunal order for case 5328771?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12624731-Tenancy_Tribunal_Order.pdf.