What was Tenancy Tribunal case 5330500 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Team Group Rentals Limited as agent for Jaan

How much money was awarded in case 5330500?

Cleaning: $297.11 awarded to landlord; Cleaning: $103.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $402.50 awarded to landlord; Property Damage: $147.50 awarded to landlord; Wall: $317.40 awarded to landlord

What type of tenancy dispute was case 5330500?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5330500?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12870258-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5330500 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Team Group Rentals Limited as agent for Jaan

How much money was awarded in case 5330500?

Cleaning: $297.11 awarded to landlord; Cleaning: $103.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $402.50 awarded to landlord; Property Damage: $147.50 awarded to landlord; Wall: $317.40 awarded to landlord

What type of tenancy dispute was case 5330500?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5330500?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12870258-Tenancy_Tribunal_Order.pdf.

Unit/Flat Unit 7, 48 Glen Road, Stokes Valley, Lower Hutt Tenancy Tribunal Case 5330500 — Property damage

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Unit/Flat Unit 7, 48 Glen Road, Stokes Valley, Lower Hutt Tenancy Tribunal Case 5330500 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5330500 — net $1,296.01 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rubbish removal, lawns and gardens	$402.50	Rubbish removal, lawns and gardens
Carpet Cleaning: and stain removal	$297.11	Carpet Cleaning: and stain removal
Cleaning	$103.50	Cleaning
Repairs: Wall	$317.40	Repairs: Wall
Lock/key replacement	$147.50	Lock/key replacement
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,296.01
Total payable by Tenant to Landlord	$1,296.01

Claims and awards for application 5330500 — net $1,296.01 NZD. Verify on MoJ.

Rubbish removal, lawns and gardens

Amount: $402.50
Awarded to: Landlord
Reason: Rubbish removal, lawns and gardens

Carpet Cleaning: and stain removal

Amount: $297.11
Awarded to: Landlord
Reason: Carpet Cleaning: and stain removal

Cleaning

Amount: $103.50
Awarded to: Landlord
Reason: Cleaning

Repairs: Wall

Amount: $317.40
Awarded to: Landlord
Reason: Repairs: Wall

Lock/key replacement

Amount: $147.50
Awarded to: Landlord
Reason: Lock/key replacement

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Lawns And Garden Work Property damage

Order

[The tenant/s] tenant/s] must pay Team Group Rentals Limited as agent for Jaan Turia $1,296.01 immediately, as calculated in the table below:

Reasons

The landlord attended the hearing. The tenant did not attend and did not respond despite being telephoned on the number ending in 570.
The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA).
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The landlord was required to remove interior household rubbish and tidy lawns at the invoiced cost of $402.50. The landlord was also required to carry out general cleaning ($103.50) and carpet cleaning and stain removal ($297.11). Photographs, entry and exit reports and invoices have been provided in support
The tenant did not return the keys, and the landlord was required to engage a locksmith at the invoiced cost of $147.50.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The landlord says there was paint scraped back at the bottom of the stairs that required plastering, sanding and painting at the invoiced cost of $317.50. The landlord says that this caused by the tenant when they moved into the property. Evidence has been provided in support of this claim.
The following damage was caused during the tenancy: Wall damage. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
Because Team Group Rentals Limited as agent for Jaan Turia has wholly succeeded with the claim I must also reimburse the filing fee. R Harvey-Lane 15 December 2025

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5330500 — net $1,296.01 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rubbish removal, lawns and gardens	$402.50	Rubbish removal, lawns and gardens
Carpet Cleaning: and stain removal	$297.11	Carpet Cleaning: and stain removal
Cleaning	$103.50	Cleaning
Repairs: Wall	$317.40	Repairs: Wall
Lock/key replacement	$147.50	Lock/key replacement
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,296.01
Total payable by Tenant to Landlord	$1,296.01

Claims and awards for application 5330500 — net $1,296.01 NZD. Verify on MoJ.

Rubbish removal, lawns and gardens

Amount: $402.50
Awarded to: Landlord
Reason: Rubbish removal, lawns and gardens

Carpet Cleaning: and stain removal

Amount: $297.11
Awarded to: Landlord
Reason: Carpet Cleaning: and stain removal

Cleaning

Amount: $103.50
Awarded to: Landlord
Reason: Cleaning

Repairs: Wall

Amount: $317.40
Awarded to: Landlord
Reason: Repairs: Wall

Lock/key replacement

Amount: $147.50
Awarded to: Landlord
Reason: Lock/key replacement

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Lawns And Garden Work Property damage

Order

[The tenant/s] tenant/s] must pay Team Group Rentals Limited as agent for Jaan Turia $1,296.01 immediately, as calculated in the table below:

Reasons

The landlord attended the hearing. The tenant did not attend and did not respond despite being telephoned on the number ending in 570.
The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA).
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. The landlord was required to remove interior household rubbish and tidy lawns at the invoiced cost of $402.50. The landlord was also required to carry out general cleaning ($103.50) and carpet cleaning and stain removal ($297.11). Photographs, entry and exit reports and invoices have been provided in support
The tenant did not return the keys, and the landlord was required to engage a locksmith at the invoiced cost of $147.50.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The landlord says there was paint scraped back at the bottom of the stairs that required plastering, sanding and painting at the invoiced cost of $317.50. The landlord says that this caused by the tenant when they moved into the property. Evidence has been provided in support of this claim.
The following damage was caused during the tenancy: Wall damage. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
Because Team Group Rentals Limited as agent for Jaan Turia has wholly succeeded with the claim I must also reimburse the filing fee. R Harvey-Lane 15 December 2025

Tenancy Tribunal case 5330500 — Property damage at Unit/Flat Unit 7, 48 Glen Road, Stokes Valley, Lower Hutt

At a glance

Tenancy Tribunal case 5330500 — Property damage at Unit/Flat Unit 7, 48 Glen Road, Stokes Valley, Lower Hutt

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.