Tenantcheck Insights · Case study
Tenancy Tribunal case 5345026 — Property damage at Flat 1, 38 Keri Anne Place, Goodwood Heights, Auckland 2105
Decided 5 February 2026 · Published 5 February 2026 · Application 5345026
- Property damage
- Cleanliness
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
R Kee
Dispute themes
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Unpaid invoices | $479.00 | Unpaid invoices | |
| Rubbish removal | $2,151.87 | Rubbish removal | |
| Cleaning | $603.90 | Cleaning | |
| Wall repairs | $523.82 | Wall repairs | |
| Door replacement | $91.86 | Door replacement |
Claims and awards for application 5345026. Verify on MoJ.
Unpaid invoices
- Amount
- $479.00
- Awarded to
- Landlord
- Reason
- Unpaid invoices
Rubbish removal
- Amount
- $2,151.87
- Awarded to
- Landlord
- Reason
- Rubbish removal
Cleaning
- Amount
- $603.90
- Awarded to
- Landlord
- Reason
- Cleaning
Wall repairs
- Amount
- $523.82
- Awarded to
- Landlord
- Reason
- Wall repairs
Door replacement
- Amount
- $91.86
- Awarded to
- Landlord
- Reason
- Door replacement
Claim types — money lines allowed on this order
Order
Maria Faamausili must pay Kāinga Ora – Homes and Communities $3,850.45 immediately, calculated as shown in table below. DescriptionLandlord Unpaid invoices Rubbish removal $479.00 $2,151.87 Cleaning$603.90 Wall repairs$523.82 Door replacement$91.86 Total award$3,850.45
Reasons
- The hearing was conducted on Microsoft Teams by video.
- Alex Temu attended the hearing for Kāinga Ora.
- The tenant did not attend. The hearing proceeded in their absence.
- The landlord has applied for an order for unpaid invoices and compensation for costs incurred to restore the premises after the tenancy ended. Outstanding invoices
- During the tenancy, Kāinga Ora paid for wall and window repairs that the tenant was liable for.
- I am satisfied that the tenant still owes the Kāinga Ora $479.00 for the invoices.
Did the tenant leave the premises reasonably clean and remove rubbish?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy and remove all rubbish. 1
- The landlord submitted photographs and payment records in support of its claim.
- I am satisfied that the tenant did not leave the premises reasonably clean and tidy and did not remove all their rubbish.
- The amounts ordered are proved.
Is the tenant liable for the damage to the premises?
- A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. 2
- During the tenancy multiple walls and a door were damaged. The damage is more than fair wear and tear. The tenant has not disproved liability for the damage. 1 Residential Tenancies Act 1986 (RTA) s 40(1)(e)(iii). 2 RTA ss 40(2)(a), 41, and 49B.
- Kāinga Ora has proved what it had to spend to repair the damage.
- The Tribunal orders the tenant to compensate Kāinga Ora for its loss.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1), s40(2), s5
Key findings
- Dispute theme: cleaning
- Dispute theme: property damage
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5345026?
The tribunal order states: Maria Faamausili must pay Kāinga Ora – Homes and Communities $3,850.45
How much money was awarded in case 5345026?
Cleaning: $603.90 awarded to landlord; Property Damage: $523.82 awarded to landlord; Property Damage: $91.86 awarded to landlord; Rubbish Removal: $2,151.87 awarded to landlord; Unpaid Invoices: $479.00 awarded to landlord
What type of tenancy dispute was case 5345026?
The primary dispute was Property damage. Related themes: Cleanliness.
Where can I read the official tribunal order for case 5345026?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13081413-Tenancy_Tribunal_Order.pdf.