Tenantcheck Insights · Case study
Tenancy Tribunal case 5358722 — Rent arrears at Room E, Unit/Flat 51, 4 Sussex Street, Mount Cook,
Decided 12 Jan 2026 · Published 12 Jan 2026 · Application 5358722
- Rent arrears
- Property damage
At a glance
Key facts from the published tribunal order.
Location
Wellington
Tribunal region
Adjudicator
M Manhire
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $2,235.08
- Bond payment as ordered
- −$345.00
- Total balance for Tenant to pay Landlord
- $1,890.08
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Lock/key replacement: FOB, front door and bedroom door keys | $98.00 | Lock/key replacement: FOB, front door and bedroom door keys | |
| Rent arrears to 9.1.26 | $2,072.86 | Rent arrears to 9.1.26 | |
| Electrician call out fee (tenant share | $36.22 | Electrician call out fee (tenant share | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement |
Order
- [The tenant/s] tenant/s] must pay Team Property Management Limited As Agent For Mike & Jenny Stewart And [The tenant/s] landlord/s] $1,890.08 immediately, calculated as shown in table below.
- The Bond Centre is to pay the bond of $345.00 (BN-00153915) to Team Property Management Limited As Agent For Mike & Jenny Stewart And [The tenant/s] landlord/s] immediately.
Reasons
- The landlord attended the hearing via remote video conference. There was no attendance by the tenant. An attempt to contact the tenant on the telephone number provided was unsuccessful.
- The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
How much is owed for rent and electricity charges?
- The tenancy ended on 9 January 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy. The landlord also provided an updated rent ledger prior to the hearing. Having sighted the landlord’s updated rent ledger I am satisfied that the tenant is responsible for the outstanding rent debt.
- The landlord also claims for an electrician’s call out fee. The landlord says that the premises had no hot water because of a tenant turning off the hot water cylinder by mistake. All tenants were required to share the cost of the callout. The landlord also provided an invoice in the tenant’s name and an invoice from Pronto Electrical dated 24 November 2025 confirming the callout fee.
- The claims for outstanding rent arrears and an electrician’s fee have been established.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
- The tenant did not return the electronic key fob, the front door key and the bedroom door key. The landlord will need to have these replaced before new tenants can move in. This will be a direct cost to the landlord.
- The claim for key replacement is established.
- Because Team Property Management Limited As Agent For Mike & Jenny Stewart And [The tenant/s] landlord/s] has wholly succeeded with the claim I must reimburse the filing fee.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1)
Key findings
- Dispute theme: property damage
- Dispute theme: rent arrears
Property management
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was Tenancy Tribunal case 5358722 about?
The tribunal order states: [The tenant/s] tenant/s] must pay Team Property Management Limited As Agent For
How much money was awarded in case 5358722?
Electrician Call Out Fee (Tenant Sha…: $36.22 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $98.00 awarded to landlord; Rent Arrears: $2,072.86 awarded to landlord
What type of tenancy dispute was case 5358722?
The primary dispute was Rent arrears. Related themes: Property damage.
Where can I read the official tribunal order for case 5358722?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12955952-Tenancy_Tribunal_Order.pdf.
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