What was Tenancy Tribunal case 5371421 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5371421?

Bailiff Fees: $267.00 awarded to landlord; End Of Tenancy Enforcement: $925.75 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $442.18 awarded to landlord; Rent Arrears: $774.17 awarded to landlord

What type of tenancy dispute was case 5371421?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5371421?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13841624-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5371421 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5371421?

Bailiff Fees: $267.00 awarded to landlord; End Of Tenancy Enforcement: $925.75 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $442.18 awarded to landlord; Rent Arrears: $774.17 awarded to landlord

What type of tenancy dispute was case 5371421?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5371421?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13841624-Tribunal_Order_Redacted.pdf.

133C Douglas Road, Pollok, RD 4, Pollok 2684 Tenancy Tribunal Case 5371421 — Rent arrears

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133C Douglas Road, Pollok, RD 4, Pollok 2684 Tenancy Tribunal Case 5371421 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5371421 — net $37.10 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 18 March 2026	$774.17	Rent arrears to 18 March 2026
Filing fee reimbursement	$28.00	Filing fee reimbursement
Bailiff fees	$267.00	Bailiff fees
Lock/key replacement	$442.18	Lock/key replacement
End of tenancy enforcement	$925.75	End of tenancy enforcement
Net award	$37.10
Total payable by Tenant to Landlord	$37.10

Claims and awards for application 5371421 — net $37.10 NZD. Verify on MoJ.

Rent arrears to 18 March 2026

Amount: $774.17
Awarded to: Landlord
Reason: Rent arrears to 18 March 2026

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Bailiff fees

Amount: $267.00
Awarded to: Landlord
Reason: Bailiff fees

Lock/key replacement

Amount: $442.18
Awarded to: Landlord
Reason: Lock/key replacement

End of tenancy enforcement

Amount: $925.75
Awarded to: Landlord
Reason: End of tenancy enforcement

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the Landlord name and identifying details.
[The tenant/s] and [The tenant/s] must pay [The landlord/s] $37.10 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,400.00 ([Bond number suppressed]) to [The landlord/s] immediately.

Reasons

The landlord attended the hearing. The tenants were each called on phone numbers provided in the application form, but no one answered. The hearing continued in their absence.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent ?

The tenancy ended on 18 March 2026 which was the date that the tenants were evicted by the bailiff. The tenants failed to leave the premises and were served a trespass notice.
The landlord had the locks changed on 18 March 2026 and claimed rent to 24 March because the tenants had left their belongings at the premises, and it was not until this date that they had removed most of them.
I find that there are clear steps that the landlord has taken on 18 March 2026 which show that they had taken back control of the premises. This included changing the locks and engaging a private company to oversee the tenant’s remove their belongings and quit the premises.
I find that the landlord took possession on 18 March 2026 and rent is awarded to this date.

Can compensation be awarded?

A tenant must upon termination of a tenancy, quit the premises, remove all their goods and leave the premises in a reasonably clean and tidy condition, as well as return all keys and chattels. See section 40(1) RTA.
The tenants failed to comply with their responsibilities upon vacating The landlord sought compensation for the costs incurred ending the tenancy.
The landlord had the locks changed at the premises after the tenants refused to leave and to stop the tenants re-entering after they were evicted.
The landlord engaged the bailiff to evict the tenants. The Ministry of Justice invoice was provided for the eviction warrant at $232.17.
The landlord paid for supervised access by Secure Collections and Investigations limited, SCI, to oversee the tenants remove their belongings after the locks were changed. This occurred over a 3 day period ending on 24 March 2026 and the itemised invoice for this was provided.
The landlord said that SCI were employed due to the tenants failing to leave the premises when the tenancy was terminated ,the property manager receiving physical threats from the tenants and because the tenants breached a trespass order. The property manager said that he was told by the bailiff to leave immediately.
The claims for the change of locks and bailiff fees are awarded as claimed.
The Tribunal has discretion when awarding recovery costs to secure a premises as these must be directly related to the enforcement of an order. There must be a causal link between the tenant’s breach and the costs claimed.
The tenants failed to quit the premises and remove their belongings. I have considered the threat of harm and the tenants breach of a trespass notice and find that the engagement of the SCI was justified. The landlord had a lawful entitlement to possession of the premises and the tenant’s behaviour prevented them obtaining this.
The landlord provided an itemised invoice from SCI which included a threat assessment and time in attendance. I find the costs sought are reasonable and award the amount claimed.
Because [The applicant/s] has substantially succeeded with the claim I have reimbursed the filing fee and granted name suppression.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5371421 — net $37.10 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 18 March 2026	$774.17	Rent arrears to 18 March 2026
Filing fee reimbursement	$28.00	Filing fee reimbursement
Bailiff fees	$267.00	Bailiff fees
Lock/key replacement	$442.18	Lock/key replacement
End of tenancy enforcement	$925.75	End of tenancy enforcement
Net award	$37.10
Total payable by Tenant to Landlord	$37.10

Claims and awards for application 5371421 — net $37.10 NZD. Verify on MoJ.

Rent arrears to 18 March 2026

Amount: $774.17
Awarded to: Landlord
Reason: Rent arrears to 18 March 2026

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Bailiff fees

Amount: $267.00
Awarded to: Landlord
Reason: Bailiff fees

Lock/key replacement

Amount: $442.18
Awarded to: Landlord
Reason: Lock/key replacement

End of tenancy enforcement

Amount: $925.75
Awarded to: Landlord
Reason: End of tenancy enforcement

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the Landlord name and identifying details.
[The tenant/s] and [The tenant/s] must pay [The landlord/s] $37.10 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,400.00 ([Bond number suppressed]) to [The landlord/s] immediately.

Reasons

The landlord attended the hearing. The tenants were each called on phone numbers provided in the application form, but no one answered. The hearing continued in their absence.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent ?

The tenancy ended on 18 March 2026 which was the date that the tenants were evicted by the bailiff. The tenants failed to leave the premises and were served a trespass notice.
The landlord had the locks changed on 18 March 2026 and claimed rent to 24 March because the tenants had left their belongings at the premises, and it was not until this date that they had removed most of them.
I find that there are clear steps that the landlord has taken on 18 March 2026 which show that they had taken back control of the premises. This included changing the locks and engaging a private company to oversee the tenant’s remove their belongings and quit the premises.
I find that the landlord took possession on 18 March 2026 and rent is awarded to this date.

Can compensation be awarded?

A tenant must upon termination of a tenancy, quit the premises, remove all their goods and leave the premises in a reasonably clean and tidy condition, as well as return all keys and chattels. See section 40(1) RTA.
The tenants failed to comply with their responsibilities upon vacating The landlord sought compensation for the costs incurred ending the tenancy.
The landlord had the locks changed at the premises after the tenants refused to leave and to stop the tenants re-entering after they were evicted.
The landlord engaged the bailiff to evict the tenants. The Ministry of Justice invoice was provided for the eviction warrant at $232.17.
The landlord paid for supervised access by Secure Collections and Investigations limited, SCI, to oversee the tenants remove their belongings after the locks were changed. This occurred over a 3 day period ending on 24 March 2026 and the itemised invoice for this was provided.
The landlord said that SCI were employed due to the tenants failing to leave the premises when the tenancy was terminated ,the property manager receiving physical threats from the tenants and because the tenants breached a trespass order. The property manager said that he was told by the bailiff to leave immediately.
The claims for the change of locks and bailiff fees are awarded as claimed.
The Tribunal has discretion when awarding recovery costs to secure a premises as these must be directly related to the enforcement of an order. There must be a causal link between the tenant’s breach and the costs claimed.
The tenants failed to quit the premises and remove their belongings. I have considered the threat of harm and the tenants breach of a trespass notice and find that the engagement of the SCI was justified. The landlord had a lawful entitlement to possession of the premises and the tenant’s behaviour prevented them obtaining this.
The landlord provided an itemised invoice from SCI which included a threat assessment and time in attendance. I find the costs sought are reasonable and award the amount claimed.
Because [The applicant/s] has substantially succeeded with the claim I have reimbursed the filing fee and granted name suppression.

Tenancy Tribunal case 5371421 — Rent arrears at 133C Douglas Road, Pollok, RD 4, Pollok 2684

At a glance

Tenancy Tribunal case 5371421 — Rent arrears at 133C Douglas Road, Pollok, RD 4, Pollok 2684

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent ?

Can compensation be awarded?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent ?

Can compensation be awarded?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions