Tenantcheck Insights · Case study
Tenancy Tribunal case 5383285 — Cleanliness at 33 Ashgrove Road, Mangere, Auckland 2022
Decided 2 March 2026 · Published 2 March 2026 · Application 5383285
- Cleanliness
- Property damage
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
J Tam
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $1,602.74
- Total balance for Tenant to pay Landlord
- $614.44
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Cleaning | $1,011.32 | Cleaning | |
| Rubbish removal | $82.11 | Rubbish removal | |
| Repairs: cabinet door rehanging | $32.49 | Repairs: cabinet door rehanging | |
| Repairs: cabinet door knob replacement | $20.39 | Repairs: cabinet door knob replacement | |
| Repairs: toilet holder replacement | $30.64 | Repairs: toilet holder replacement | |
| Repairs: walls | $160.64 | Repairs: walls | |
| Rent credit | $265.15 | Rent credit | |
| Total award | $1,337.59 | $265.15 | |
| Net award | $614.44 | ||
| Total payable by Tenant to Landlord | $614.44 |
Claims and awards for application 5383285 — net $614.44 NZD. Verify on MoJ.
Cleaning
- Amount
- $1,011.32
- Awarded to
- Landlord
- Reason
- Cleaning
Rubbish removal
- Amount
- $82.11
- Awarded to
- Landlord
- Reason
- Rubbish removal
Repairs: cabinet door rehanging
- Amount
- $32.49
- Awarded to
- Landlord
- Reason
- Repairs: cabinet door rehanging
Repairs: cabinet door knob replacement
- Amount
- $20.39
- Awarded to
- Landlord
- Reason
- Repairs: cabinet door knob replacement
Repairs: toilet holder replacement
- Amount
- $30.64
- Awarded to
- Landlord
- Reason
- Repairs: toilet holder replacement
Repairs: walls
- Amount
- $160.64
- Awarded to
- Landlord
- Reason
- Repairs: walls
Rent credit
- Amount
- $265.15
- Awarded to
- Tenant
- Reason
- Rent credit
Total award
Landlord $1,337.59 · Tenant $265.15
Net award
Landlord $614.44
Total payable by Tenant to Landlord
Landlord $614.44
Claim types — money lines allowed on this order
Order
- Halalose Lakai must pay Kāinga Ora–Homes And Communities $614.44 immediately, calculated as shown in table below.
- The Bond Centre is to pay the bond of $458.00 (3016787-002) to Kāinga Ora– Homes And Communities immediately.
Reasons
- Only the landlord attended the hearing.
- The landlord has applied for compensation and refund of the bond following the end of the tenancy.
- The rent was in credit at the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
- The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
- The toilet holder was missing.
- The amounts ordered are proved.
Is the tenant responsible for the damage to the premises?
- A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
- The following damage was caused during the tenancy: walls and kitchen cabinet. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
- The amounts ordered are proved.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1), s40(2)
Key findings
- Dispute theme: cleaning
- Dispute theme: property damage
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5383285?
The tribunal order states: Halalose Lakai must pay Kāinga Ora–Homes And Communities $614.44
How much money was awarded in case 5383285?
Cleaning: $1,011.32 awarded to landlord; Rent Credit: $265.15 awarded to tenant; Property Damage: $20.39 awarded to landlord; Cabinet Door Rehanging: $32.49 awarded to landlord; Property Damage: $30.64 awarded to landlord; Walls: $160.64 awarded to landlord; Rubbish Removal: $82.11 awarded to landlord
What type of tenancy dispute was case 5383285?
The primary dispute was Cleanliness. Related themes: Property damage.
Where can I read the official tribunal order for case 5383285?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13209174-Tribunal_Order.pdf.