Tenantcheck Insights · Case study
Tenancy Tribunal case 5389482 — Rent arrears at 27 Te Kotuitanga Lane, Blockhouse Bay, Auckland 0600
Decided 5 February 2026 · Published 5 February 2026 · Application 5389482
- Rent arrears
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
R Harvey-Lane
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $3,558.75
- Total balance for Tenant to pay Landlord
- $3,558.75
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 29 September 2025 | $870.00 | Rent arrears to 29 September 2025 | |
| Cleaning and rubbish removal | $2,688.75 | Cleaning and rubbish removal | |
| Net award | $3,558.75 | ||
| Total payable by Tenant to Landlord | $3,558.75 |
Claims and awards for application 5389482 — net $3,558.75 NZD. Verify on MoJ.
Rent arrears to 29 September 2025
- Amount
- $870.00
- Awarded to
- Landlord
- Reason
- Rent arrears to 29 September 2025
Cleaning and rubbish removal
- Amount
- $2,688.75
- Awarded to
- Landlord
- Reason
- Cleaning and rubbish removal
Net award
Landlord $3,558.75
Total payable by Tenant to Landlord
Landlord $3,558.75
Claim types — money lines allowed on this order
Order
- Florence Ann Matthews must pay Kāinga Ora–Homes and Communities $3,558.75 immediately, as calculated in the table below:
Reasons
- The landlord attended the video hearing. The tenant did not attend, and the hearing proceeded in their absence.
- The landlord has applied for rent arrears and compensation following the end of the tenancy.
How much is owed for rent?
- The tenancy ended on 29 September 2025. The landlord provided rent records which prove the amount owing of $870.00 at the end of the tenancy.
- The amount ordered is proved.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA).
- The landlord claims that the tenant did not leave the property reasonably clean and tidy, and there was significant rubbish left around the exterior of the property. They claim $2,688.75 for the cost to remove and dispose of the rubbish and have provided photographs and costings in support of the claim.
- On review of the evidence, I consider that the tenant did not remove all rubbish, and the amount sought is reasonable.
- The amount ordered is proved. R Harvey-Lane 05 February 2026
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1)
Key findings
- Dispute theme: rent arrears
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5389482?
The tribunal order states: Florence Ann Matthews must pay Kāinga Ora–Homes and Communities
How much money was awarded in case 5389482?
Rent Arrears: $870.00 awarded to landlord; Rubbish Removal: $2,688.75 awarded to landlord
What type of tenancy dispute was case 5389482?
The primary dispute was Rent arrears.
Where can I read the official tribunal order for case 5389482?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13077515-Tenancy_Tribunal_Order.pdf.