Tenantcheck Insights · Case study
Tenancy Tribunal case 5391548 — Cleanliness at 394A Te Atatu Road, Te Atatu Peninsula, Auckland 0610
Decided 24 March 2026 · Published 24 March 2026 · Application 5391548
- Cleanliness
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
R Kee
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $13,452.61
- Total balance for Tenant to pay Landlord
- $12,674.59
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Cleaning | $465.40 | Cleaning | |
| Rubbish removal | $10,454.20 | Rubbish removal | |
| Lawns, garden work, and green waste removal | $2,195.00 | Lawns, garden work, and green waste removal | |
| Rent credit | $338.01 | Rent credit | |
| Total award | $13,114.60 | $338.01 | |
| Net award | $12,674.59 | ||
| Total payable by Tenant to Landlord | $12,674.59 |
Claims and awards for application 5391548 — net $12,674.59 NZD. Verify on MoJ.
Cleaning
- Amount
- $465.40
- Awarded to
- Landlord
- Reason
- Cleaning
Rubbish removal
- Amount
- $10,454.20
- Awarded to
- Landlord
- Reason
- Rubbish removal
Lawns, garden work, and green waste removal
- Amount
- $2,195.00
- Awarded to
- Landlord
- Reason
- Lawns, garden work, and green waste removal
Rent credit
- Amount
- $338.01
- Awarded to
- Tenant
- Reason
- Rent credit
Total award
Landlord $13,114.60 · Tenant $338.01
Net award
Landlord $12,674.59
Total payable by Tenant to Landlord
Landlord $12,674.59
Claim types — money lines allowed on this order
Order
- Christopher Macdonald must pay Kāinga Ora – Homes and Communities $12,674.59 immediately, calculated as shown in table below.
- The Bond Centre must immediately release the bond to Kāinga Ora – Homes and Communities.
Reasons
- Kāinga Ora – Homes and Communities’ representative attended by telephone.
- Mr Macdonald did not attend. The hearing proceeded in his absence.
- Kāinga Ora – Homes and Communities claims the tenant did not leave the premises clean and did not remove his rubbish. It applies for an order for compensation and payment out of the bond. Rent credit
- The tenant has a rent credit. That is to be applied to what the tenant owes Kāinga Ora – Homes and Communities
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy, tenants must leave the premises reasonably clean and tidy and remove all rubbish.
- Kāinga Ora – Homes and Communities’ photographs prove that the tenant did not leave the premises (including the lawns and garden) reasonably clean and tidy or remove their rubbish.
- The amount of compensation Kāinga Ora seeks for its expenditure to remove rubbish and tidy the lawns, and garden is a considerable amount: over $12,000.00. However, the amount of rubbish and the state of the garden shown in the exit photographs are commensurate with that cost.
- The amounts ordered are proved. Bond
- The Tribunal orders the Bond Centre to release the bond to Kāinga Ora in part payment of the tenant’s debt arising from this order.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Key findings
- Dispute theme: cleaning
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5391548?
The tribunal order states: Christopher Macdonald must pay Kāinga Ora – Homes and Communities $12,674.59
How much money was awarded in case 5391548?
Cleaning: $465.40 awarded to landlord; Lawns and Garden Work: $2,195.00 awarded to landlord; Rent Credit: $338.01 awarded to tenant; Rubbish Removal: $10,454.20 awarded to landlord
What type of tenancy dispute was case 5391548?
The primary dispute was Cleanliness.
Where can I read the official tribunal order for case 5391548?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13339863-Tenancy_Tribunal_Order.pdf.