What was Tenancy Tribunal case 5393101 about?

The tribunal order states: [The tenant/s] must pay [The landlord/s] And Portfolio

How much money was awarded in case 5393101?

Cleaning: $103.51 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Flea Treatment: $172.50 awarded to landlord; Heat Pump Remote: $46.99 awarded to landlord; Property Damage: $936.00 awarded to landlord

What type of tenancy dispute was case 5393101?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5393101?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13234951-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5393101 about?

The tribunal order states: [The tenant/s] must pay [The landlord/s] And Portfolio

How much money was awarded in case 5393101?

Cleaning: $103.51 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Flea Treatment: $172.50 awarded to landlord; Heat Pump Remote: $46.99 awarded to landlord; Property Damage: $936.00 awarded to landlord

What type of tenancy dispute was case 5393101?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5393101?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13234951-Tenancy_Tribunal_Order.pdf.

66 Cargill Street, Papakura, Papakura 2110 Tenancy Tribunal Case 5393101 — Property damage

Tenantcheck Insights

66 Cargill Street, Papakura, Papakura 2110 Tenancy Tribunal Case 5393101 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5393101 — net $524.49 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Cleaning	$103.51	Cleaning
Flea treatment	$172.50	Flea treatment
Heat pump remote	$46.99	Heat pump remote
Carpet replacement bedrooms 1 and 2 and lounge	$936.00	Carpet replacement bedrooms 1 and 2 and lounge
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$524.49
Total payable by Tenant to Landlord	$524.49

Claims and awards for application 5393101 — net $524.49 NZD. Verify on MoJ.

Cleaning

Amount: $103.51
Awarded to: Landlord
Reason: Cleaning

Flea treatment

Amount: $172.50
Awarded to: Landlord
Reason: Flea treatment

Heat pump remote

Amount: $46.99
Awarded to: Landlord
Reason: Heat pump remote

Carpet replacement bedrooms 1 and 2 and lounge

Amount: $936.00
Awarded to: Landlord
Reason: Carpet replacement bedrooms 1 and 2 and lounge

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage

Order

[The tenant/s] must pay [The landlord/s] And Portfolio Management Limited Acting As Agent For Bewebsol Ltd $524.49 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $762.51 (5009954-010) to [The landlord/s] And Portfolio Management Limited Acting As Agent For Bewebsol Ltd immediately.

Reasons

This application was scheduled to be heard by video conference. The tenant did not connect to the Teams link provided to him and nor did he ring in to the hearing as required by the Notice of Hearing. The hearing proceeded in the tenant’s absence.
I note that a mediator’s order dated 3 November 2025 distributed part of the bond to cover rent arrears, water chares and the filing fee. There remains $762.51 at the Bond Centre.
The landlord has applied for compensation, payment of the remaining bond, and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The photographs show that some cleaning was required at the end of the tenancy to get it to a reasonable standard.
I also accept the evidence that there were fleas in the carpet and that the tenant did not return the heat pump remote.
The amounts ordered to remedy these issues are proved by invoices.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
I accept the evidence that a downpipe was damaged during the tenancy and so the tenant is responsible for paying for its repair. That amount was proved with an invoice.
I also accept the evidence that during this tenancy the carpets in bedrooms 1 and 2 and the lounge were so stained so as to require replacement.
Depreciation has been taken into account when ordering the tenant to pay $936.00 towards the cost of this carpet. Filing fee reimbursement
I am ordering the tenant to reimburse the cost of filing this claim to the landlord because the landlord was wholly successful. C ter Haar 05 March 2026

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5393101 — net $524.49 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Cleaning	$103.51	Cleaning
Flea treatment	$172.50	Flea treatment
Heat pump remote	$46.99	Heat pump remote
Carpet replacement bedrooms 1 and 2 and lounge	$936.00	Carpet replacement bedrooms 1 and 2 and lounge
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$524.49
Total payable by Tenant to Landlord	$524.49

Claims and awards for application 5393101 — net $524.49 NZD. Verify on MoJ.

Cleaning

Amount: $103.51
Awarded to: Landlord
Reason: Cleaning

Flea treatment

Amount: $172.50
Awarded to: Landlord
Reason: Flea treatment

Heat pump remote

Amount: $46.99
Awarded to: Landlord
Reason: Heat pump remote

Carpet replacement bedrooms 1 and 2 and lounge

Amount: $936.00
Awarded to: Landlord
Reason: Carpet replacement bedrooms 1 and 2 and lounge

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage

Order

[The tenant/s] must pay [The landlord/s] And Portfolio Management Limited Acting As Agent For Bewebsol Ltd $524.49 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $762.51 (5009954-010) to [The landlord/s] And Portfolio Management Limited Acting As Agent For Bewebsol Ltd immediately.

Reasons

This application was scheduled to be heard by video conference. The tenant did not connect to the Teams link provided to him and nor did he ring in to the hearing as required by the Notice of Hearing. The hearing proceeded in the tenant’s absence.
I note that a mediator’s order dated 3 November 2025 distributed part of the bond to cover rent arrears, water chares and the filing fee. There remains $762.51 at the Bond Centre.
The landlord has applied for compensation, payment of the remaining bond, and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The photographs show that some cleaning was required at the end of the tenancy to get it to a reasonable standard.
I also accept the evidence that there were fleas in the carpet and that the tenant did not return the heat pump remote.
The amounts ordered to remedy these issues are proved by invoices.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
I accept the evidence that a downpipe was damaged during the tenancy and so the tenant is responsible for paying for its repair. That amount was proved with an invoice.
I also accept the evidence that during this tenancy the carpets in bedrooms 1 and 2 and the lounge were so stained so as to require replacement.
Depreciation has been taken into account when ordering the tenant to pay $936.00 towards the cost of this carpet. Filing fee reimbursement
I am ordering the tenant to reimburse the cost of filing this claim to the landlord because the landlord was wholly successful. C ter Haar 05 March 2026

Tenancy Tribunal case 5393101 — Property damage at 66 Cargill Street, Papakura, Papakura 2110

At a glance

Tenancy Tribunal case 5393101 — Property damage at 66 Cargill Street, Papakura, Papakura 2110

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions