Tenantcheck Insights · Case study
Tenancy Tribunal case 5395804 — Cleanliness at 71A Ascot Road, Chartwell, Hamilton 3210
Published 19 March 2026 · Application 5395804
- Cleanliness
- Rent arrears
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Hamilton
Tribunal region
Adjudicator
R Armstrong
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $1,592.79
- Total balance for Tenant to pay Landlord
- $1,592.79
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 12 October 2025 | $95.99 | Rent arrears to 12 October 2025 | |
| Cleaning | $344.02 | Cleaning | |
| Rubbish removal | $1,152.78 | Rubbish removal | |
| Net award | $1,592.79 | ||
| Total payable by Tenant to Landlord | $1,592.79 |
Claims and awards for application 5395804 — net $1,592.79 NZD. Verify on MoJ.
Rent arrears to 12 October 2025
- Amount
- $95.99
- Awarded to
- Landlord
- Reason
- Rent arrears to 12 October 2025
Cleaning
- Amount
- $344.02
- Awarded to
- Landlord
- Reason
- Cleaning
Rubbish removal
- Amount
- $1,152.78
- Awarded to
- Landlord
- Reason
- Rubbish removal
Net award
Landlord $1,592.79
Total payable by Tenant to Landlord
Landlord $1,592.79
Claim types — money lines allowed on this order
Order
- Anastasia Jane Wilson must pay Kāinga Ora–Homes and Communities $1,592.79 immediately, calculated as shown in the table below.
Reasons
- The hearing was conducted by video. Only the landlord’s representative attended.
- The landlord has applied for rent arrears and compensation following the end of the tenancy.
- The tenancy ended on 6 October 2025, but the tenant did not give the landlord vacant possession until 12 October. The landlord provided rent records showing the amount owing on 12 October to be $254.99. The rent statement includes a charge of $159 for pest control. The landlord withdrew that charge and so I have awarded $95.99 rent arrears.
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy and remove all rubbish,
- The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
- The amounts ordered were proved by the production of photographs and reference to the landlord’s standard charges. I fine the amounts claimed to be reasonable.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Key findings
- Dispute theme: rent arrears
- Dispute theme: cleaning
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5395804?
The tribunal order states: Anastasia Jane Wilson must pay Kāinga Ora–Homes and Communities
How much money was awarded in case 5395804?
Cleaning: $344.02 awarded to landlord; Rent Arrears: $95.99 awarded to landlord; Rubbish Removal: $1,152.78 awarded to landlord
What type of tenancy dispute was case 5395804?
The primary dispute was Cleanliness. Related themes: Rent arrears.
Where can I read the official tribunal order for case 5395804?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13312720-Tenancy_Tribunal_Order.pdf.