Tenantcheck Insights · Case study
Tenancy Tribunal case 5398949 — Property damage at Unit/Flat Unit 5, 104 Aldwins Road, Phillipstown,
Decided 4 March 2026 · Published 4 March 2026 · Application 5398949
- Property damage
- Cleanliness
- Rent arrears
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Christchurch
Tribunal region
Adjudicator
J Greene
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $1,459.35
- Total balance for Tenant to pay Landlord
- $1,459.35
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 6 October 2025 | $138.14 | Rent arrears to 6 October 2025 | |
| Cleaning | $502.58 | Cleaning | |
| Repairs to walls – plaster and paint | $727.43 | Repairs to walls – plaster and paint | |
| Rehang sliding doors (wardrobe | $91.20 | Rehang sliding doors (wardrobe | |
| Net award | $1,459.35 | ||
| Total payable by Tenant to Landlord | $1,459.35 |
Claims and awards for application 5398949 — net $1,459.35 NZD. Verify on MoJ.
Rent arrears to 6 October 2025
- Amount
- $138.14
- Awarded to
- Landlord
- Reason
- Rent arrears to 6 October 2025
Cleaning
- Amount
- $502.58
- Awarded to
- Landlord
- Reason
- Cleaning
Repairs to walls – plaster and paint
- Amount
- $727.43
- Awarded to
- Landlord
- Reason
- Repairs to walls – plaster and paint
Rehang sliding doors (wardrobe
- Amount
- $91.20
- Awarded to
- Landlord
- Reason
- Rehang sliding doors (wardrobe
Net award
Landlord $1,459.35
Total payable by Tenant to Landlord
Landlord $1,459.35
Claim types — money lines allowed on this order
Order
- Chloe Georgia Savage must pay Kāinga Ora–Homes and Communities $1,459.35 immediately, calculated as shown in table below:
Reasons
- Ms Rea represented the landlord. The tenant did not attend the hearing.
- The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
How much is owed for rent?
- The tenancy ended on 6 October 2025. The landlord provided rent records which prove the amount of rent owing at the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit 1 .
- The tenant did not leave the premises reasonably clean.
Is the tenant responsible for the damage to the premises?
- A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission 2 .
- The following damage was caused during the tenancy: there were holes in walls that had to be plastered and painted and 2 wardrobe doors had to be rehung. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
- The amounts ordered are proved by a scope report, photos, and an inspection report.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1), s40(2)
Key findings
- Dispute theme: rent arrears
- Dispute theme: cleaning
- Dispute theme: property damage
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5398949?
The tribunal order states: Chloe Georgia Savage must pay Kāinga Ora–Homes and Communities
How much money was awarded in case 5398949?
Cleaning: $502.58 awarded to landlord; Property Damage: $727.43 awarded to landlord; Rehang Sliding Doors (Wardrobe: $91.20 awarded to landlord; Rent Arrears: $138.14 awarded to landlord
What type of tenancy dispute was case 5398949?
The primary dispute was Property damage. Related themes: Cleanliness, Rent arrears.
Where can I read the official tribunal order for case 5398949?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13224290-Tenancy_Tribunal_Order.pdf.