Tenantcheck Insights · Case study
Tenancy Tribunal case 5409369 — Property damage at Unit/Flat Flat 2, 7 Townley Place, Clover Park, Auckland
Decided 23 March 2026 · Published 23 March 2026 · Application 5409369
- Property damage
- Cleanliness
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
R Merrett
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $1,212.60
- Total balance for Tenant to pay Landlord
- $1,212.60
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Cleaning | $270.12 | Cleaning | |
| Rubbish removal | $574.49 | Rubbish removal | |
| Wall repairs | $160.64 | Wall repairs | |
| Gate repair | $207.35 | Gate repair | |
| Net award | $1,212.60 | ||
| Total payable by Tenant to Landlord | $1,212.60 |
Claims and awards for application 5409369 — net $1,212.60 NZD. Verify on MoJ.
Cleaning
- Amount
- $270.12
- Awarded to
- Landlord
- Reason
- Cleaning
Rubbish removal
- Amount
- $574.49
- Awarded to
- Landlord
- Reason
- Rubbish removal
Wall repairs
- Amount
- $160.64
- Awarded to
- Landlord
- Reason
- Wall repairs
Gate repair
- Amount
- $207.35
- Awarded to
- Landlord
- Reason
- Gate repair
Net award
Landlord $1,212.60
Total payable by Tenant to Landlord
Landlord $1,212.60
Claim types — money lines allowed on this order
Order
- Sonia Tautari-Samson must pay Kāinga Ora–Homes And Communities $1,212.60 immediately, calculated as shown in table below.
Reasons
- Ms Gray attended the hearing for the landlord. The tenant was phoned on the number provided but the call went to voicemail.
- The landlord has applied for compensation following the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
- The tenant did not leave the kitchen cupboards and the stove reasonably clean, and did not remove all rubbish as required by section 40(1)(e)(ii)-(v) of the Residential Tenancies Act 1986 (the Act).
- The premises were damaged during the tenancy, in particular: there were holes in the living room, hall and bedroom walls; and the hinges and latch for the gate were missing. The damage is beyond fair wear and tear and the tenant has not disproved liability for it: section 40(1)(ca) of the Act.
- The amounts ordered are proved.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1)
Key findings
- Dispute theme: cleaning
- Dispute theme: property damage
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5409369?
The tribunal order states: Sonia Tautari-Samson must pay Kāinga Ora–Homes And Communities
How much money was awarded in case 5409369?
Cleaning: $270.12 awarded to landlord; Property Damage: $160.64 awarded to landlord; Property Damage: $207.35 awarded to landlord; Rubbish Removal: $574.49 awarded to landlord
What type of tenancy dispute was case 5409369?
The primary dispute was Property damage. Related themes: Cleanliness.
Where can I read the official tribunal order for case 5409369?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13329562-Tenancy_Tribunal_Order.pdf.