Tenantcheck Insights · Case study
Tenancy Tribunal case 5414257 — Cleanliness at Unit/Flat Flat 12, 314 Blockhouse Bay Road, Avondale,
Decided 1 April 2026 · Published 1 April 2026 · Application 5414257
- Cleanliness
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
J Wilson
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $1,266.45
- Total balance for Tenant to pay Landlord
- $1,186.45
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Cleaning | $569.61 | Cleaning | |
| Rubbish removal | $656.84 | Rubbish removal | |
| Rent credit | $40.00 | Rent credit | |
| Total award | $1,226.45 | $40.00 | |
| Net award | $1,186.45 | ||
| Total payable by Tenant to Landlord | $1,186.45 |
Claims and awards for application 5414257 — net $1,186.45 NZD. Verify on MoJ.
Cleaning
- Amount
- $569.61
- Awarded to
- Landlord
- Reason
- Cleaning
Rubbish removal
- Amount
- $656.84
- Awarded to
- Landlord
- Reason
- Rubbish removal
Rent credit
- Amount
- $40.00
- Awarded to
- Tenant
- Reason
- Rent credit
Total award
Landlord $1,226.45 · Tenant $40.00
Net award
Landlord $1,186.45
Total payable by Tenant to Landlord
Landlord $1,186.45
Claim types — money lines allowed on this order
Order
- Meisje Simone Wilson and Erimana Hoera Joseph Hirini must pay Kāinga Ora– Homes And Communities $1,186.45 immediately, calculated as shown in table below.
Reasons
- The landlord attended the hearing.
- Unfortunately, the Tribunal was unable to contact the tenants on the numbers provided.
- The landlord has applied for compensation following the end of the tenancy.
- The tenancy was a periodic tenancy which began on 27/8/2019 and ended on 19/11/2025, at which time the weekly rent was $194.00.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986.
- The landlord claimed compensation of $1,226.45 as follows: a. $656.84 for internal rubbish removal, b. $569.61 for internal cleaning, including kitchen cupboard.
- In support of the claim the landlord provided entry and exit reports, with photographs, dated 25/6/2019 and 28/11/2025 respectively and invoices for the costs.
- I am satisfied from the evidence that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
- The amounts ordered are proved.
- A rent credit of $40.00 has been deducted from the amount claimed.
- The landlord did not seek the filing fee or name suppression.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1)
Key findings
- Dispute theme: cleaning
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5414257?
The tribunal order states: Meisje Simone Wilson and Erimana Hoera Joseph Hirini must pay Kāinga Ora–
How much money was awarded in case 5414257?
Cleaning: $569.61 awarded to landlord; Rent Credit: $40.00 awarded to tenant; Rubbish Removal: $656.84 awarded to landlord
What type of tenancy dispute was case 5414257?
The primary dispute was Cleanliness.
Where can I read the official tribunal order for case 5414257?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13384717-Tenancy_Tribunal_Order.pdf.