What was Tenancy Tribunal case 5419410 about?

The tribunal order states: [The tenant/s] must pay Tommy's Property Management Limited $1,690.29

How much money was awarded in case 5419410?

Filing Fee: $28.00 awarded to landlord; Property Damage: $138.00 awarded to landlord; Rent Arrears: $3,864.29 awarded to landlord

What type of tenancy dispute was case 5419410?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5419410?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13694614-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5419410 about?

The tribunal order states: [The tenant/s] must pay Tommy's Property Management Limited $1,690.29

How much money was awarded in case 5419410?

Filing Fee: $28.00 awarded to landlord; Property Damage: $138.00 awarded to landlord; Rent Arrears: $3,864.29 awarded to landlord

What type of tenancy dispute was case 5419410?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5419410?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13694614-Tenancy_Tribunal_Order.pdf.

Unit/Flat 806, 111 Dixon Street, Te Aro, Wellington 6011 Tenancy Tribunal Case 5419410 — Rent arrears

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Unit/Flat 806, 111 Dixon Street, Te Aro, Wellington 6011 Tenancy Tribunal Case 5419410 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5419410 — net $1,690.29 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears 15 Dec 2025	$3,864.29	Rent arrears 15 Dec 2025
Lock/key replacement	$138.00	Lock/key replacement
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,690.29
Total payable by Tenant to Landlord	$1,690.29

Claims and awards for application 5419410 — net $1,690.29 NZD. Verify on MoJ.

Rent arrears 15 Dec 2025

Amount: $3,864.29
Awarded to: Landlord
Reason: Rent arrears 15 Dec 2025

Lock/key replacement

Amount: $138.00
Awarded to: Landlord
Reason: Lock/key replacement

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $1,690.29

Total payable by Tenant to Landlord

Landlord $1,690.29

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears

Order

[The tenant/s] must pay Tommy's Property Management Limited $1,690.29 immediately as set out in the table below.
The Bond Centre is to pay the bond of $2,340.00 (6307938-015) to Tommy's Property Management Limited immediately.
The claim for cleaning is dismissed.

Reasons

The landlord attended the hearing which was conducted by video conference. The tenant did not seek to be admitted to the hearing at the scheduled time. Because the tenant has been served notice of the hearing to her email address which is an address for service on the tenancy agreement, I am satisfied the service requirements of the Residential Tenancies Act, 1986, (the “RTA”) have been satisfied, and the hearing was conducted in her absence.
The tenant signed a one-year fixed-term tenancy agreement to end on 17 January 2026. On 17 November 2025 the tenant signed a change of tenant form releasing the other person from the tenancy. The tenant was then the only remaining tenant in the tenancy.
The tenant negotiated early release from the tenancy with the landlord. The date agreed on was 15 December 2025.
The landlord has provided rent records which prove the amount owing for rent arrears at the end of the tenancy was $3,864.29.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord said the tenant did not leave the premises reasonably clean and tidy. The landlord provided photographs which show the premises to not be left perfectly clean, including a small stain on the carpet.
When I consider the photographs of the premises in their entirety, I determine the premises have been left reasonably clean and tidy. That is to say that in between tenancies, a good landlord is likely to give a premises a deep clean, but this is not the standard required of an outgoing tenant.
The claim for cleaning is not proved.
The landlord said the tenant did not return keys one key and two swipe cards.
This claim and the amount ordered are proved.
Because Tommy's Property Management Limited has substantially succeeded with the claim I have reimbursed the filing fee.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5419410 — net $1,690.29 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears 15 Dec 2025	$3,864.29	Rent arrears 15 Dec 2025
Lock/key replacement	$138.00	Lock/key replacement
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,690.29
Total payable by Tenant to Landlord	$1,690.29

Claims and awards for application 5419410 — net $1,690.29 NZD. Verify on MoJ.

Rent arrears 15 Dec 2025

Amount: $3,864.29
Awarded to: Landlord
Reason: Rent arrears 15 Dec 2025

Lock/key replacement

Amount: $138.00
Awarded to: Landlord
Reason: Lock/key replacement

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $1,690.29

Total payable by Tenant to Landlord

Landlord $1,690.29

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears

Order

[The tenant/s] must pay Tommy's Property Management Limited $1,690.29 immediately as set out in the table below.
The Bond Centre is to pay the bond of $2,340.00 (6307938-015) to Tommy's Property Management Limited immediately.
The claim for cleaning is dismissed.

Reasons

The landlord attended the hearing which was conducted by video conference. The tenant did not seek to be admitted to the hearing at the scheduled time. Because the tenant has been served notice of the hearing to her email address which is an address for service on the tenancy agreement, I am satisfied the service requirements of the Residential Tenancies Act, 1986, (the “RTA”) have been satisfied, and the hearing was conducted in her absence.
The tenant signed a one-year fixed-term tenancy agreement to end on 17 January 2026. On 17 November 2025 the tenant signed a change of tenant form releasing the other person from the tenancy. The tenant was then the only remaining tenant in the tenancy.
The tenant negotiated early release from the tenancy with the landlord. The date agreed on was 15 December 2025.
The landlord has provided rent records which prove the amount owing for rent arrears at the end of the tenancy was $3,864.29.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The landlord said the tenant did not leave the premises reasonably clean and tidy. The landlord provided photographs which show the premises to not be left perfectly clean, including a small stain on the carpet.
When I consider the photographs of the premises in their entirety, I determine the premises have been left reasonably clean and tidy. That is to say that in between tenancies, a good landlord is likely to give a premises a deep clean, but this is not the standard required of an outgoing tenant.
The claim for cleaning is not proved.
The landlord said the tenant did not return keys one key and two swipe cards.
This claim and the amount ordered are proved.
Because Tommy's Property Management Limited has substantially succeeded with the claim I have reimbursed the filing fee.

Tenancy Tribunal case 5419410 — Rent arrears at Unit/Flat 806, 111 Dixon Street, Te Aro, Wellington 6011

At a glance

Tenancy Tribunal case 5419410 — Rent arrears at Unit/Flat 806, 111 Dixon Street, Te Aro, Wellington 6011

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions