How much money was awarded in case 5424473?

Cleaning: $448.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord

What type of tenancy dispute was case 5424473?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5424473?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13280379-Tribunal_Order_Redacted.pdf.

How much money was awarded in case 5424473?

Cleaning: $448.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord

What type of tenancy dispute was case 5424473?

The primary dispute was Cleanliness.

Where can I read the official tribunal order for case 5424473?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13280379-Tribunal_Order_Redacted.pdf.

New Zealand Tenancy Tribunal Case 5424473 — Cleanliness

Q: What was Tenancy Tribunal case 5424473 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

Order

Claims and awards in Tenancy Tribunal application 5424473 — net $476.50 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Cleaning	$448.50	10. I am satisfied that the amount claimed by the landlord for cleaning, in all the circumstances is fair and reasonable.
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$476.50
Bond	$2,320.00
Total payable by Tenant to Landlord	$476.50

An application for suppression has been made in this case, and the Tribunal orders suppression of the tenant and landlord name and identifying details.

[The tenant/s] must pay [The landlord/s] $476.50 from the bond, calculated as shown in table below.

The Bond Centre is to pay the bond of $2,320.00 ([Bond number suppressed]) immediately apportioned as follows: [The landlord/s]: $476.50 [The tenant/s]: $1,843.50

Reasons

Both parties attended the hearing via remote teleconference.

The landlord has applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

The tenants filed an application seeking the return of their bond.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.

The landlord claims the tenants did not leave the premises reasonably clean and tidy and did not remove all rubbish at the end of the tenancy.

The landlord provided comprehensive evidence in the form of entry and exit inspection reports. The landlord says that amongst other things, the toilet was left dirty with faeces. There was also hair left in the shower trap. The landlord provided a detailed invoice from Jim’s Cleaning dated 3 December 2025 for $448.50.

The tenants state that they cleaned the premises themselves on or about 16 November 2025 when they were moving out. The end date of the tenancy was 23 November 2025. The tenants also claimed that neighbours were dumping rubbish and recycling in their bins after they moved out.

I have carefully considered the extensive photographic evidence provided by the landlord. Based on this evidence I am entirely satisfied that the tenants did not leave the premises in the condition expected at the end of the tenancy. Premises do not need to be spotlessly clean but must be reasonably clean and tidy.

According to the photographs there were numerous areas of the house which had not been cleaned, including the kitchen.

I am satisfied that the amount claimed by the landlord for cleaning, in all the circumstances is fair and reasonable.

The amount ordered is proved.

Because [The applicant/s] has wholly succeeded with the claim I must reimburse the filing fee. Landlord name suppression

The Tribunal must, on the application of a party that has wholly or substantially succeeded in proceedings, order that the party’s name or identifying particulars not be published, unless the Tribunal considers that publication is in the public interest or is justified because of the party’s conduct or any other circumstances of the case – section 95A Residential Tenancies Act.

The landlord applied for a name suppression order. The landlord is entitled to name suppression as the application is successful – see section 95A RTA. Tenant name suppression

Section 95A (4) of the Act allows the Tribunal, on the application of any party to the proceedings, or on its own initiative, having regard to the interest of the parties and the public interest, to order that all or part of the evidence, or the name or any identifying particulars of any witnesses or party, not be published.

Having carefully considered the position of the tenants and the minor nature of the breach I am of the view that publication of their names would not in the public interest. I find that publication of their names would outweigh the gravity of the breach of tenant obligations, and make obtaining future rentals disproportionately difficult.

Accordingly, the Tribunal orders suppression in respect of the tenant names.

Claims and awards in Tenancy Tribunal application 5424473 — net $476.50 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Cleaning	$448.50	10. I am satisfied that the amount claimed by the landlord for cleaning, in all the circumstances is fair and reasonable.
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$476.50
Bond	$2,320.00
Total payable by Tenant to Landlord	$476.50

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the tenant and landlord name and identifying details.
[The tenant/s] must pay [The landlord/s] $476.50 from the bond, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,320.00 ([Bond number suppressed]) immediately apportioned as follows: [The landlord/s]: $476.50 [The tenant/s]: $1,843.50

Reasons

Both parties attended the hearing via remote teleconference.
The landlord has applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
The tenants filed an application seeking the return of their bond.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The landlord claims the tenants did not leave the premises reasonably clean and tidy and did not remove all rubbish at the end of the tenancy.
The landlord provided comprehensive evidence in the form of entry and exit inspection reports. The landlord says that amongst other things, the toilet was left dirty with faeces. There was also hair left in the shower trap. The landlord provided a detailed invoice from Jim’s Cleaning dated 3 December 2025 for $448.50.
The tenants state that they cleaned the premises themselves on or about 16 November 2025 when they were moving out. The end date of the tenancy was 23 November 2025. The tenants also claimed that neighbours were dumping rubbish and recycling in their bins after they moved out.
I have carefully considered the extensive photographic evidence provided by the landlord. Based on this evidence I am entirely satisfied that the tenants did not leave the premises in the condition expected at the end of the tenancy. Premises do not need to be spotlessly clean but must be reasonably clean and tidy.
According to the photographs there were numerous areas of the house which had not been cleaned, including the kitchen.
I am satisfied that the amount claimed by the landlord for cleaning, in all the circumstances is fair and reasonable.
The amount ordered is proved.
Because [The applicant/s] has wholly succeeded with the claim I must reimburse the filing fee. Landlord name suppression
The Tribunal must, on the application of a party that has wholly or substantially succeeded in proceedings, order that the party’s name or identifying particulars not be published, unless the Tribunal considers that publication is in the public interest or is justified because of the party’s conduct or any other circumstances of the case – section 95A Residential Tenancies Act.
The landlord applied for a name suppression order. The landlord is entitled to name suppression as the application is successful – see section 95A RTA. Tenant name suppression
Section 95A (4) of the Act allows the Tribunal, on the application of any party to the proceedings, or on its own initiative, having regard to the interest of the parties and the public interest, to order that all or part of the evidence, or the name or any identifying particulars of any witnesses or party, not be published.
Having carefully considered the position of the tenants and the minor nature of the breach I am of the view that publication of their names would not in the public interest. I find that publication of their names would outweigh the gravity of the breach of tenant obligations, and make obtaining future rentals disproportionately difficult.
Accordingly, the Tribunal orders suppression in respect of the tenant names.

Tenancy Tribunal case 5424473 — Cleanliness

At a glance

Award balance

Tenancy Tribunal case 5424473 — Cleanliness

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions