Tenantcheck Insights · Case study
Tenancy Tribunal case 5432653 — Tenancy dispute at 88 Bluebird Crescent, Unsworth Heights, Auckland 0632
Decided 30 Apr 2026 · Published 30 Apr 2026 · Application 5432653
- Cleanliness
- Filing Fee
- Filing Fee Reimbursement
- Water Rates
At a glance
Key facts from the published tribunal order.
Location
Auckland
Tribunal region
Adjudicator
T Baker
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $87.75
- Total balance for Tenant to pay Landlord
- $87.75
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Water rates | $59.75 | Water rates | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Net award | $87.75 | ||
| Total payable by Tenant to Landlord | $87.75 |
Claims and awards for application 5432653 — net $87.75 NZD. Verify on MoJ.
Order
- Theresa May Winefride Albert must pay Rentex Limited As Agents For Homiar & Zenobia Daruwalla $87.75 immediately, calculated as shown in table below.
- The claims for cleaning and carpet cleaning are dismissed.
Reasons
- On behalf of the landlord, Ms Shaw attended the hearing on 21 April 2026, which was conducted remotely.
- The tenant was notified of the date of hearing using the email address provided as an address for service on the tenancy agreement, but did not appear.
- The landlord seeks water rates, cleaning and carpet cleaning at the end of the tenancy.
- The property manager who managed the property was not available for the hearing because of unforeseen sick leave. Ms Shaw had stepped in and had not realised that certain documents had not been filed and were not easily locatable on their property management system.
- The water rates invoices were filed with the Tribunal and Ms Shaw forwarded the tenancy invoices which explain that the property manager is seeking only $59.75 for water consumption based on a meter read after the tenancy had ended.
- In order to be satisfied that the premises were not left reasonably clean and tidy and that the carpet required cleaning, I needed to hear from the person who conducted the exit inspection and/or see entry and exit inspection photographs.
- The landlord was allowed a further week to locate and file further evidence. That has not been received. The landlord has not established that the tenant did not leave the premises reasonably clean and tidy or that the carpet required cleaning and so I must dismiss those claims
- Because Rentex Limited As Agents For Homiar & Zenobia Daruwalla has succeeded with the claim for water rates, I have reimbursed the filing fee.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s8
Key findings
- Dispute theme: cleaning
- Dispute theme: water rates
- Dispute theme: filing fee
Property management
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was Tenancy Tribunal case 5432653 about?
The tribunal order states: Theresa May Winefride Albert must pay Rentex Limited As Agents For Homiar
How much money was awarded in case 5432653?
Filing Fee: $28.00 awarded to landlord; Water Rates: $59.75 awarded to landlord
What type of tenancy dispute was case 5432653?
The dispute type was not classified.
Where can I read the official tribunal order for case 5432653?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13522057-Tribunal_Order.pdf.