Tenantcheck Insights · Case study
Tenancy Tribunal case 5518057 — Rent arrears at 16 Gifford Road, Papatoetoe, Auckland 2025
Decided 11 June 2026 · Published 11 June 2026 · Application 5518057
- Rent arrears
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Auckland
Tribunal region
Adjudicator
M Kan
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $7,733.71
- Bond payment as ordered
- −$2,400.00
- Total balance for Tenant to pay Landlord
- $5,333.71
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 11 June 2026 | $7,705.71 | Rent arrears to 11 June 2026 | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Net award | $5,333.71 | ||
| Total payable by Tenant to Landlord | $5,333.71 |
Claims and awards for application 5518057 — net $5,333.71 NZD. Verify on MoJ.
Rent arrears to 11 June 2026
- Amount
- $7,705.71
- Awarded to
- Landlord
- Reason
- Rent arrears to 11 June 2026
Filing fee reimbursement
- Amount
- $28.00
- Awarded to
- Landlord
- Reason
- Filing fee reimbursement
Net award
Landlord $5,333.71
Total payable by Tenant to Landlord
Landlord $5,333.71
Claim types — money lines allowed on this order
Order
- The tenancy of Crystal Chantelle Georgina Tania Majoor at 16 Gifford Road, Papatoetoe, Auckland 2025 is terminated, and possession is granted to Jdl Premier Asset Management Limited, at 2 pm, Thursday, 11 June 2026.
- The Bond Centre is to pay the bond of $2,400.00 to Jdl Premier Asset Management Limited immediately.
- Crystal Chantelle Georgina Tania Majoor must pay Jdl Premier Asset Management Limited $5,333.71 immediately, calculated as shown in the table below: DescriptionLandlord Rent arrears to 11 June 2026$7,705.71 Filing fee reimbursement$28.00 Total award$7,733.71 Bond$2,400.00 Total payable by Tenant to Landlord$5,333.71
Reasons
Introduction
- The hearing was conducted by teleconference.
- Ms Schoeman appeared on behalf of the landlord. The tenant, Ms Majoor, did not attend.
- Before commencing the hearing, I attempted to contact Ms Majoor using the telephone number ending 0183. The call went directly to voicemail. I was unable to leave a message. There is no evidence that Ms Majoor contacted the Tribunal Registry to explain her absence or to seek an adjournment of the hearing.
- In those circumstances, and having regard to the evidence before me, I was satisfied it was reasonable to proceed with the hearing in Ms Majoor's absence.
- The landlord has applied for termination of the tenancy for abandonment, rent arrears and refund of the bond.
Should the tenancy be terminated?
- The Tribunal may terminate the tenancy where the premises have been abandoned and rent is in arrear at the hearing date. See section 61 Residential Tenancies Act 1986. A tenancy is abandoned where the tenant leaves the premises without reasonable excuse, not intending to return or to meet their obligations.
- On 21 May 2026, the landlord became aware (or ought to have been aware) that the tenant had abandoned the premises.
- Ms Schoeman gave evidence that the tenancy is a periodic tenancy which commenced in December 2021.
- The landlord's application was originally filed on the basis of rent arrears. However, at the hearing Ms Schoeman submitted that the tenancy had been abandoned by Ms Majoor and sought termination on that basis.
- Ms Schoeman's evidence was that on 21 May 2025 she received a text message from Ms Majoor advising that she had vacated the property over the preceding weekend.
- Following receipt of that message, Ms Schoeman attended the premises. She found that persons other than Ms Majoor were occupying the property. Those occupants advised that Ms Majoor did not live at the premises.
- Ms Schoeman further gave evidence that the occupants informed her they had been residing at the premises since January 2025 and had been paying rent directly to Ms Majoor.
- Subsequent communications between Ms Schoeman and Ms Majoor reinforced Ms Schoeman's belief that Ms Majoor had permanently left the premises. Ms Majoor acknowledged that she had vacated the property and discussions thereafter focused on rent arrears, a bond refund form, and the presence of other occupants at the property.
- Ms Schoeman's evidence was that the occupants had not been approved by the landlord to reside at the premises and that Ms Majoor had left the property while permitting those persons to remain there.
- I accept Ms Schoeman's evidence. The evidence establishes that Ms Majoor vacated the premises, ceased residing there, and left other persons in occupation without the landlord's consent or authority. I am satisfied on the balance of probabilities that Ms Majoor abandoned the premises and the tenancy.
- Section 61 of the Residential Tenancies Act 1986 empowers the Tribunal to make orders where a tenant has abandoned the premises. Having considered the evidence before me, I am satisfied that the requirements of that section have been met.
- Because the premises have been abandoned, and rent is in arrear, the tenancy is terminated immediately.
How much does the tenant owe?
- The landlord provided rent records which prove the amount owing at the end of the tenancy is $7,705.71. Filing fee
- Because Jdl Premier Asset Management Limited has wholly succeeded with the claim I must reimburse the filing fee.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s61
Key findings
- Dispute theme: rent arrears
Property management
- JDL PREMIER ASSET MANAGEMENT LIMITED (applicant)
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5518057?
The tribunal order states: The tenancy of Crystal Chantelle Georgina Tania Majoor at 16 Gifford Road,
How much money was awarded in case 5518057?
Filing Fee: $28.00 awarded to landlord; Rent Arrears: $7,705.71 awarded to landlord
What type of tenancy dispute was case 5518057?
The primary dispute was Rent arrears.
Where can I read the official tribunal order for case 5518057?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13736586-Tenancy_Tribunal_Order.pdf.