What was Tenancy Tribunal case 5538177 about?

The tribunal order states: [The tenant/s] tenant/s] must pay [The tenant/s] landlord/s] $3,538.32

How much money was awarded in case 5538177?

Filing Fee: $29.00 awarded to landlord; Property Damage: $169.50 awarded to landlord; Property Damage: $207.00 awarded to landlord; Property Damage: $287.50 awarded to landlord; Remove Stickers On Walls: $57.50 awarded to landlord; Rent Arrears: $3,785.71 awarded to landlord; To Shower Door: $103.50 awarded to landlord; Replace Chorus ONT Box: $598.00 awarded to landlord; Replace Clothesline - Depreciated By…: $420.61 awarded to landlord

What type of tenancy dispute was case 5538177?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5538177?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14057569-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5538177 about?

The tribunal order states: [The tenant/s] tenant/s] must pay [The tenant/s] landlord/s] $3,538.32

How much money was awarded in case 5538177?

Filing Fee: $29.00 awarded to landlord; Property Damage: $169.50 awarded to landlord; Property Damage: $207.00 awarded to landlord; Property Damage: $287.50 awarded to landlord; Remove Stickers On Walls: $57.50 awarded to landlord; Rent Arrears: $3,785.71 awarded to landlord; To Shower Door: $103.50 awarded to landlord; Replace Chorus ONT Box: $598.00 awarded to landlord; Replace Clothesline - Depreciated By…: $420.61 awarded to landlord

What type of tenancy dispute was case 5538177?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5538177?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/14057569-Tenancy_Tribunal_Order.pdf.

3 Rose Crescent, Kawaha Point, Rotorua 3010 Tenancy Tribunal Case 5538177 — Rent arrears

Tenantcheck Insights

3 Rose Crescent, Kawaha Point, Rotorua 3010 Tenancy Tribunal Case 5538177 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5538177 — net $3,538.32 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to termination 24/07/26	$3,785.71	Rent arrears to termination 24/07/26
Repairs: to shower door	$103.50	Repairs: to shower door
Lock/key replacement	$169.50	Lock/key replacement
Replace clothesline - depreciated by 5	$420.61	Replace clothesline - depreciated by 5
Replace Chorus ONT box	$598.00	Replace Chorus ONT box
Repair and repaint damaged bathroom	$207.00	Repair and repaint damaged bathroom
Repair and paint bedroom door and jam	$287.50	Repair and paint bedroom door and jam
Remove stickers on walls	$57.50	Remove stickers on walls
Filing fee reimbursement	$29.00	Filing fee reimbursement
Net award	$3,538.32
Total payable by Tenant to Landlord	$3,538.32

Claims and awards for application 5538177 — net $3,538.32 NZD. Verify on MoJ.

Rent arrears to termination 24/07/26

Amount: $3,785.71
Awarded to: Landlord
Reason: Rent arrears to termination 24/07/26

Repairs: to shower door

Amount: $103.50
Awarded to: Landlord
Reason: Repairs: to shower door

Lock/key replacement

Amount: $169.50
Awarded to: Landlord
Reason: Lock/key replacement

Replace clothesline - depreciated by 5

Amount: $420.61
Awarded to: Landlord
Reason: Replace clothesline - depreciated by 5

Replace Chorus ONT box

Amount: $598.00
Awarded to: Landlord
Reason: Replace Chorus ONT box

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears

Order

[The tenant/s] tenant/s] must pay [The tenant/s] landlord/s] $3,538.32 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,120.00 to [The tenant/s] landlord/s] immediately. DescriptionLandlord Rent arrears to termination 24/07/26$3,785.71 Repairs: to shower door$103.50 Lock/key replacement$169.50 Replace clothesline - depreciated by 5%$420.61 Replace Chorus ONT box$598.00 Repair and repaint damaged bathroom$207.00 Repair and paint bedroom door and jam$287.50 Remove stickers on walls$57.50 Filing fee reimbursement$29.00 Total award$5,658.32 Bond$2,120.00 Total payable by Tenant to Landlord$3,538.32

Reasons

Only the landlord attended the hearing. The tenant was phoned twice when she did not appear for the video conference. The first call was answered and when I identified it was from the tenancy Tribunal, the tenant disconnected the call. The second call went to voicemail.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 24 July 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not return the keys. The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: a shower door, clothesline, Chorus broadband box, bathroom walls, bedroom door and jam and wall stickers. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
In calculating depreciation, I have taken into account the age and condition of the clothesline at the start of the tenancy and their likely useful lifespan. The damaged clothesline had six months use and a guaranteed life of 10 years. The depreciation calculation is 5%. Filing fee
Because the landlord has been successful with the claim the filing fee of $29.00 is ordered to be paid by the tenant.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5538177 — net $3,538.32 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to termination 24/07/26	$3,785.71	Rent arrears to termination 24/07/26
Repairs: to shower door	$103.50	Repairs: to shower door
Lock/key replacement	$169.50	Lock/key replacement
Replace clothesline - depreciated by 5	$420.61	Replace clothesline - depreciated by 5
Replace Chorus ONT box	$598.00	Replace Chorus ONT box
Repair and repaint damaged bathroom	$207.00	Repair and repaint damaged bathroom
Repair and paint bedroom door and jam	$287.50	Repair and paint bedroom door and jam
Remove stickers on walls	$57.50	Remove stickers on walls
Filing fee reimbursement	$29.00	Filing fee reimbursement
Net award	$3,538.32
Total payable by Tenant to Landlord	$3,538.32

Claims and awards for application 5538177 — net $3,538.32 NZD. Verify on MoJ.

Rent arrears to termination 24/07/26

Amount: $3,785.71
Awarded to: Landlord
Reason: Rent arrears to termination 24/07/26

Repairs: to shower door

Amount: $103.50
Awarded to: Landlord
Reason: Repairs: to shower door

Lock/key replacement

Amount: $169.50
Awarded to: Landlord
Reason: Lock/key replacement

Replace clothesline - depreciated by 5

Amount: $420.61
Awarded to: Landlord
Reason: Replace clothesline - depreciated by 5

Replace Chorus ONT box

Amount: $598.00
Awarded to: Landlord
Reason: Replace Chorus ONT box

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears

Order

[The tenant/s] tenant/s] must pay [The tenant/s] landlord/s] $3,538.32 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,120.00 to [The tenant/s] landlord/s] immediately. DescriptionLandlord Rent arrears to termination 24/07/26$3,785.71 Repairs: to shower door$103.50 Lock/key replacement$169.50 Replace clothesline - depreciated by 5%$420.61 Replace Chorus ONT box$598.00 Repair and repaint damaged bathroom$207.00 Repair and paint bedroom door and jam$287.50 Remove stickers on walls$57.50 Filing fee reimbursement$29.00 Total award$5,658.32 Bond$2,120.00 Total payable by Tenant to Landlord$3,538.32

Reasons

Only the landlord attended the hearing. The tenant was phoned twice when she did not appear for the video conference. The first call was answered and when I identified it was from the tenancy Tribunal, the tenant disconnected the call. The second call went to voicemail.
The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

How much is owed for rent?

The tenancy ended on 24 July 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not return the keys. The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The following damage was caused during the tenancy: a shower door, clothesline, Chorus broadband box, bathroom walls, bedroom door and jam and wall stickers. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
In calculating depreciation, I have taken into account the age and condition of the clothesline at the start of the tenancy and their likely useful lifespan. The damaged clothesline had six months use and a guaranteed life of 10 years. The depreciation calculation is 5%. Filing fee
Because the landlord has been successful with the claim the filing fee of $29.00 is ordered to be paid by the tenant.

Tenancy Tribunal case 5538177 — Rent arrears at 3 Rose Crescent, Kawaha Point, Rotorua 3010

At a glance

Tenancy Tribunal case 5538177 — Rent arrears at 3 Rose Crescent, Kawaha Point, Rotorua 3010

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

How much is owed for rent?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.