Tenantcheck Insights · Case study
Tenancy Tribunal case 5115968 — Rent arrears at 24 Carol Lee Place, Albany Heights, Auckland 0632
Decided 20 Aug 2025 · Published 20 Aug 2025 · Application 5115968
- Rent arrears
At a glance
Key facts from the published tribunal order.
Location
Auckland
Tribunal region
Adjudicator
N Walker
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $3,516.55
- Bond payment as ordered
- −$2,840.00
- Total balance for Tenant to pay Landlord
- $676.55
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 28 December 2024 | $2,168.57 | Rent arrears to 28 December 2024 | |
| Water rates | $653.98 | Water rates | |
| Lawns and Garden work: and cleaning | $667.00 | Lawns and Garden work: and cleaning | |
| Filing fee reimbursement | $27.00 | Filing fee reimbursement |
Order
- [The tenant/s] tenant/s] must pay [The tenant/s] landlord/s] And Portfolio Management Limited $676.55 immediately, calculated as shown in table below.
- The Bond Centre is to pay the bond of $2,840.00 (5494921-007) to [The tenant/s] landlord/s] And Portfolio Management Limited immediately.
Reasons
- Both parties attended the hearing by video. Also attending the hearing were two previous tenants who had left the tenancy earlier, one in June 2023 and the other around July 2024. They are not included as parties in this order.
- The tenant acknowledged that he was solely responsible for the costs incurred at the end of the tenancy.
- The landlord has applied for rent arrears, water rates, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
How much is owed for rent and water rates?
- The tenancy ended on 28 December 2024. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
- At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
- The landlord claimed for gardening and cleaning. The exit inspection report shows that the outside area was not left reasonably clean and tidy.
- The tenant stated that he had paid someone to carry out the work in his absence. While he may have paid someone the premises was not left in a reasonably clean and tidy condition at the end of the tenancy and the tenant is responsible for that.
- The amounts ordered are proved.
- Because [The tenant/s] landlord/s] And Portfolio Management Limited has wholly succeeded with the claim I must reimburse the filing fee.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s40(1)
Key findings
- Dispute theme: rent arrears
Property management
- POINT PROPERTY AND PORTFOLIO MANAGEMENT LIMITED (applicant)
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was Tenancy Tribunal case 5115968 about?
The tribunal order states: [The tenant/s] tenant/s] must pay [The tenant/s] landlord/s] And Portfolio Management Limited
How much money was awarded in case 5115968?
Filing Fee: $27.00 awarded to landlord; Lawns and Garden Work: $667.00 awarded to landlord; Rent Arrears: $2,168.57 awarded to landlord; Water Rates: $653.98 awarded to landlord
What type of tenancy dispute was case 5115968?
The primary dispute was Rent arrears.
Where can I read the official tribunal order for case 5115968?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12291758-Tribunal_Order.pdf.
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