What was Tenancy Tribunal case 5201252 about?

The tribunal order states: Alana Jane Powell must pay [The landlord/s] $1,645.54 immediately, calculated

How much money was awarded in case 5201252?

Cleaning: $1,667.50 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $606.94 awarded to landlord; Rubbish Removal: $1,704.10 awarded to landlord

What type of tenancy dispute was case 5201252?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5201252?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11985342-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5201252 about?

The tribunal order states: Alana Jane Powell must pay [The landlord/s] $1,645.54 immediately, calculated

How much money was awarded in case 5201252?

Cleaning: $1,667.50 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $606.94 awarded to landlord; Rubbish Removal: $1,704.10 awarded to landlord

What type of tenancy dispute was case 5201252?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5201252?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/11985342-Tribunal_Order_Redacted.pdf.

New Zealand Tenancy Tribunal Case 5201252 — Cleanliness

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New Zealand Tenancy Tribunal Case 5201252 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5201252 — net $1,645.54 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rubbish removal	$1,704.10	Rubbish removal
Cleaning	$1,667.50	Cleaning
Lock/key replacement	$606.94	Lock/key replacement
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$1,645.54
Total payable by Tenant to Landlord	$1,645.54

Claims and awards for application 5201252 — net $1,645.54 NZD. Verify on MoJ.

Rubbish removal

Amount: $1,704.10
Awarded to: Landlord
Reason: Rubbish removal

Cleaning

Amount: $1,667.50
Awarded to: Landlord
Reason: Cleaning

Lock/key replacement

Amount: $606.94
Awarded to: Landlord
Reason: Lock/key replacement

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $1,645.54

Total payable by Tenant to Landlord

Landlord $1,645.54

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rubbish Removal

Order

Alana Jane Powell must pay [The landlord/s] $1,645.54 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,360.00 ([Bond number suppressed]) to [The landlord/s] immediately.

Reasons

Both parties attended the hearing.
The landlord has applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant’s tenancy was ended, in accordance with a mediators’ order dated 15 July 2025. The tenant says she did not have time to leave the premises reasonably clean and tidy and or to remove her belongings and household rubbish. The parties confirm the landlord gave the tenant opportunities on weekends and evenings to come and collect her belongings, remove rubbish and clean the premise, but she did not come on the days and times that had been agreed to do these things. The landlord produce photographs that prove the claims made on the balance of probabilities.
The tenant says she was homeless with three children, trying to find a place to live, and that she had nowhere to move her belongings to. The landlord says it stored her belongings (with a value higher than the cost of storing, transporting, and selling them) for the statutorily required 35 days and thereafter disposed of the belongings, along with the rubbish and the tenant’s personal documents, like birth certificates and passports, (which it says it could not identify from the other rubbish items in the house). I was not able to hear the tenant’s claims about the alleged unlawful disposal of her belongings and personal documents and informed her that if she wants this claim heard she will need to make a separate application to the Tribunal.
The tenant did not return all the keys and the locks had to be replaced and new keys cut.
The amounts ordered are proved. Reimbursement of the filing fee
Because [The applicant/s] has wholly succeeded with the claim I must reimburse the filing fee. Name suppression
The landlord applies for non-publication of its name and identifying details.
The Tribunal must, on the application of a party that has wholly or substantially succeeded in proceedings, order that the party’s name or identifying particulars not be published, unless the Tribunal considers that publication is in the public interest or is justified because of the party’s conduct or any other circumstances of the case.
The landlord has substantially succeeded in its proceedings. I do not consider publication is in the public interest or justified because of the landlord’s conduct or any other circumstances of the case.
Non-publication is ordered.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5201252 — net $1,645.54 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rubbish removal	$1,704.10	Rubbish removal
Cleaning	$1,667.50	Cleaning
Lock/key replacement	$606.94	Lock/key replacement
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$1,645.54
Total payable by Tenant to Landlord	$1,645.54

Claims and awards for application 5201252 — net $1,645.54 NZD. Verify on MoJ.

Rubbish removal

Amount: $1,704.10
Awarded to: Landlord
Reason: Rubbish removal

Cleaning

Amount: $1,667.50
Awarded to: Landlord
Reason: Cleaning

Lock/key replacement

Amount: $606.94
Awarded to: Landlord
Reason: Lock/key replacement

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $1,645.54

Total payable by Tenant to Landlord

Landlord $1,645.54

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rubbish Removal

Order

Alana Jane Powell must pay [The landlord/s] $1,645.54 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $2,360.00 ([Bond number suppressed]) to [The landlord/s] immediately.

Reasons

Both parties attended the hearing.
The landlord has applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
The tenant’s tenancy was ended, in accordance with a mediators’ order dated 15 July 2025. The tenant says she did not have time to leave the premises reasonably clean and tidy and or to remove her belongings and household rubbish. The parties confirm the landlord gave the tenant opportunities on weekends and evenings to come and collect her belongings, remove rubbish and clean the premise, but she did not come on the days and times that had been agreed to do these things. The landlord produce photographs that prove the claims made on the balance of probabilities.
The tenant says she was homeless with three children, trying to find a place to live, and that she had nowhere to move her belongings to. The landlord says it stored her belongings (with a value higher than the cost of storing, transporting, and selling them) for the statutorily required 35 days and thereafter disposed of the belongings, along with the rubbish and the tenant’s personal documents, like birth certificates and passports, (which it says it could not identify from the other rubbish items in the house). I was not able to hear the tenant’s claims about the alleged unlawful disposal of her belongings and personal documents and informed her that if she wants this claim heard she will need to make a separate application to the Tribunal.
The tenant did not return all the keys and the locks had to be replaced and new keys cut.
The amounts ordered are proved. Reimbursement of the filing fee
Because [The applicant/s] has wholly succeeded with the claim I must reimburse the filing fee. Name suppression
The landlord applies for non-publication of its name and identifying details.
The Tribunal must, on the application of a party that has wholly or substantially succeeded in proceedings, order that the party’s name or identifying particulars not be published, unless the Tribunal considers that publication is in the public interest or is justified because of the party’s conduct or any other circumstances of the case.
The landlord has substantially succeeded in its proceedings. I do not consider publication is in the public interest or justified because of the landlord’s conduct or any other circumstances of the case.
Non-publication is ordered.

Tenancy Tribunal case 5201252 — Cleanliness

At a glance

Tenancy Tribunal case 5201252 — Cleanliness

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions