What was Tenancy Tribunal case 5292342 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Prestige Property Management

How much money was awarded in case 5292342?

Cleaning: $258.75 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $188.00 awarded to landlord; Rubbish Removal: $267.38 awarded to landlord

What type of tenancy dispute was case 5292342?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5292342?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12297164-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5292342 about?

The tribunal order states: [The tenant/s] tenant/s] must pay Prestige Property Management

How much money was awarded in case 5292342?

Cleaning: $258.75 awarded to landlord; Filing Fee: $27.00 awarded to landlord; Property Damage: $188.00 awarded to landlord; Rubbish Removal: $267.38 awarded to landlord

What type of tenancy dispute was case 5292342?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5292342?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12297164-Tenancy_Tribunal_Order.pdf.

Unit/Flat Flat 3, 32 Hendon Street, Edgeware, Christchurch Tenancy Tribunal Case 5292342 — Cleanliness

Tenantcheck Insights

Unit/Flat Flat 3, 32 Hendon Street, Edgeware, Christchurch Tenancy Tribunal Case 5292342 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5292342 — net $741.13 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rubbish removal	$267.38	Rubbish removal
Cleaning	$258.75	Cleaning
Lock/key replacement	$188.00	Lock/key replacement
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$741.13
Total payable by Tenant to Landlord	$741.13

Claims and awards for application 5292342 — net $741.13 NZD. Verify on MoJ.

Rubbish removal

Amount: $267.38
Awarded to: Landlord
Reason: Rubbish removal

Cleaning

Amount: $258.75
Awarded to: Landlord
Reason: Cleaning

Lock/key replacement

Amount: $188.00
Awarded to: Landlord
Reason: Lock/key replacement

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $741.13

Total payable by Tenant to Landlord

Landlord $741.13

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rubbish Removal

Order

[The tenant/s] tenant/s] must pay Prestige Property Management Limited $741.13 immediately, calculated as shown in table below.
The balance of the claim is dismissed.

Reasons

The landlord attended the hearing by video call.
The tenant was telephoned on the phone number provided but the phone call went unanswered. I am satisfied the tenant was properly served with the application and notice of the hearing. The hearing proceeded in his absence.
The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. Surfaces around the premises were grubby and the curtains were dirty. The rubbish left at the premises included a chair, broken heater and bike.
The tenant did not return the keys.
The amounts ordered are proved with invoices and post tenancy photographs. Loss of rent
The landlord sought loss of rent compensation equivalent to one weeks rent. The Tribunal is cautious when awarding loss of rent compensation. It is usually reserved for situations where significant cleaning, repairs, or rubbish removal has been required which meant that the premises could not be re-let for a substantial period.
The tenant has been ordered to pay rent to 30 May 2025 and the rubbish removal and cleaning invoices are dated within a week of this. In this case I understand it was a couple of weeks between tenancies. Two to three weeks is not a significant delay.
I decline to award loss of rent as I consider the landlord should anticipate some delay between tenancies and in this case that delay has not been significant. Filing fee
Because the landlord has substantially succeeded with the claim, I have reimbursed the filing fee. Name suppression.
The landlord did not seek name suppression.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5292342 — net $741.13 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rubbish removal	$267.38	Rubbish removal
Cleaning	$258.75	Cleaning
Lock/key replacement	$188.00	Lock/key replacement
Filing fee reimbursement	$27.00	Filing fee reimbursement
Net award	$741.13
Total payable by Tenant to Landlord	$741.13

Claims and awards for application 5292342 — net $741.13 NZD. Verify on MoJ.

Rubbish removal

Amount: $267.38
Awarded to: Landlord
Reason: Rubbish removal

Cleaning

Amount: $258.75
Awarded to: Landlord
Reason: Cleaning

Lock/key replacement

Amount: $188.00
Awarded to: Landlord
Reason: Lock/key replacement

Filing fee reimbursement

Amount: $27.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $741.13

Total payable by Tenant to Landlord

Landlord $741.13

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rubbish Removal

Order

[The tenant/s] tenant/s] must pay Prestige Property Management Limited $741.13 immediately, calculated as shown in table below.
The balance of the claim is dismissed.

Reasons

The landlord attended the hearing by video call.
The tenant was telephoned on the phone number provided but the phone call went unanswered. I am satisfied the tenant was properly served with the application and notice of the hearing. The hearing proceeded in his absence.
The landlord has applied for compensation and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish. Surfaces around the premises were grubby and the curtains were dirty. The rubbish left at the premises included a chair, broken heater and bike.
The tenant did not return the keys.
The amounts ordered are proved with invoices and post tenancy photographs. Loss of rent
The landlord sought loss of rent compensation equivalent to one weeks rent. The Tribunal is cautious when awarding loss of rent compensation. It is usually reserved for situations where significant cleaning, repairs, or rubbish removal has been required which meant that the premises could not be re-let for a substantial period.
The tenant has been ordered to pay rent to 30 May 2025 and the rubbish removal and cleaning invoices are dated within a week of this. In this case I understand it was a couple of weeks between tenancies. Two to three weeks is not a significant delay.
I decline to award loss of rent as I consider the landlord should anticipate some delay between tenancies and in this case that delay has not been significant. Filing fee
Because the landlord has substantially succeeded with the claim, I have reimbursed the filing fee. Name suppression.
The landlord did not seek name suppression.

Tenancy Tribunal case 5292342 — Cleanliness at Unit/Flat Flat 3, 32 Hendon Street, Edgeware, Christchurch

At a glance

Tenancy Tribunal case 5292342 — Cleanliness at Unit/Flat Flat 3, 32 Hendon Street, Edgeware, Christchurch

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with their obligations at the end of the tenancy?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.