What was Tenancy Tribunal case 5301191 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5301191?

Cleaning: $1,000.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Previous Order Application 5272659 D…: $1,007.00 awarded to landlord; Property Damage: $490.37 awarded to landlord; Rubbish Removal: $598.00 awarded to landlord; Rubbish Removal: $368.00 awarded to landlord

What type of tenancy dispute was case 5301191?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5301191?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12427594-Tribunal_Order_Redacted.pdf.

What was Tenancy Tribunal case 5301191 about?

The tribunal order states: An application for suppression has been made in this case, and the Tribunal

How much money was awarded in case 5301191?

Cleaning: $1,000.00 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Previous Order Application 5272659 D…: $1,007.00 awarded to landlord; Property Damage: $490.37 awarded to landlord; Rubbish Removal: $598.00 awarded to landlord; Rubbish Removal: $368.00 awarded to landlord

What type of tenancy dispute was case 5301191?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5301191?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12427594-Tribunal_Order_Redacted.pdf.

Unit/Flat D, 53 Campbell Street, Whanganui, Whanganui Tenancy Tribunal Case 5301191 — Cleanliness

Tenantcheck Insights

Unit/Flat D, 53 Campbell Street, Whanganui, Whanganui Tenancy Tribunal Case 5301191 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5301191 — net $3,491.37 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Previous order application 5272659 dated 17/06/2025	$1,007.00	Previous order application 5272659 dated 17/06/2025
Replacement oven door	$490.37	Replacement oven door
Rubbish removal from gardens	$598.00	Rubbish removal from gardens
Cleaning	$1,000.00	Cleaning
Rubbish removal from inside	$368.00	Rubbish removal from inside
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,491.37
Total payable by Tenant to Landlord	$3,491.37

Claims and awards for application 5301191 — net $3,491.37 NZD. Verify on MoJ.

Previous order application 5272659 dated 17/06/2025

Amount: $1,007.00
Awarded to: Landlord
Reason: Previous order application 5272659 dated 17/06/2025

Replacement oven door

Amount: $490.37
Awarded to: Landlord
Reason: Replacement oven door

Rubbish removal from gardens

Amount: $598.00
Awarded to: Landlord
Reason: Rubbish removal from gardens

Cleaning

Amount: $1,000.00
Awarded to: Landlord
Reason: Cleaning

Rubbish removal from inside

Amount: $368.00
Awarded to: Landlord
Reason: Rubbish removal from inside

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rubbish Removal

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the Landlord’s name and identifying details.
Marianiesuteteei Holy must pay [The landlord/s] $3,491.37 immediately, calculated as shown in table below.

Reasons

Both parties attended the hearing by telephone.
The tenancy ended on 11 June 2025. On 17 June 2025 the landlord and tenant participated in a mediation regarding rent arrears. It was agreed that the bond would be paid to the landlord which left $1,007.00 owing in rent arrears and the filing fee. Mrs Holy undertook to make weekly payments of $20.00 towards this debt but to date no payments have been forthcoming. I have incorporated that Order into this Order so that there is only one enforcement cost.
The landlord now makes a claim in the Tribunal against Mrs Holy seeking compensation and reimbursement of the filing fee.

Did the tenant comply with her obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The photographs show that the tenant left a considerable amount of rubbish at the premises, both inside and outside. It also appears that the house wasn’t cleaned at the end of the tenancy – at least not to a reasonable standard.
The cost of remedying these issues are proved by invoices.
I note that the cost of cleaning was invoiced at $1,370.00. However, this amount included the cost of curtains and hanging those curtains in bedroom 5. I have reduced the cost of cleaning to $1,000.00 because the tenant is not responsible for the cost of the curtains and hanging them.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
I am ordering Mrs Holy to pay for the cost of the replacement oven door. This is because I accept the evidence that the oven was new in April 2024 and, in spite of Mrs Holy saying that the screws came loose, I accept the landlord’s evidence that in fact the screws were sheared off, as if it had been opened by force.
The cost of the replacement door was proved by an invoice. Filing fee reimbursement and suppression of the landlord’s name
I am ordering Mrs Holy to reimburse the cost of filing this application to the landlord because the landlord was wholly successful with the claim against her.
For the same reason I am allowing the landlord’s application for suppression of their name. C ter Haar 18 September 2025

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5301191 — net $3,491.37 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Previous order application 5272659 dated 17/06/2025	$1,007.00	Previous order application 5272659 dated 17/06/2025
Replacement oven door	$490.37	Replacement oven door
Rubbish removal from gardens	$598.00	Rubbish removal from gardens
Cleaning	$1,000.00	Cleaning
Rubbish removal from inside	$368.00	Rubbish removal from inside
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$3,491.37
Total payable by Tenant to Landlord	$3,491.37

Claims and awards for application 5301191 — net $3,491.37 NZD. Verify on MoJ.

Previous order application 5272659 dated 17/06/2025

Amount: $1,007.00
Awarded to: Landlord
Reason: Previous order application 5272659 dated 17/06/2025

Replacement oven door

Amount: $490.37
Awarded to: Landlord
Reason: Replacement oven door

Rubbish removal from gardens

Amount: $598.00
Awarded to: Landlord
Reason: Rubbish removal from gardens

Cleaning

Amount: $1,000.00
Awarded to: Landlord
Reason: Cleaning

Rubbish removal from inside

Amount: $368.00
Awarded to: Landlord
Reason: Rubbish removal from inside

Claim types — money lines allowed on this order

Cleanliness Filing Fee Property damage Rubbish Removal

Order

An application for suppression has been made in this case, and the Tribunal orders suppression of the Landlord’s name and identifying details.
Marianiesuteteei Holy must pay [The landlord/s] $3,491.37 immediately, calculated as shown in table below.

Reasons

Both parties attended the hearing by telephone.
The tenancy ended on 11 June 2025. On 17 June 2025 the landlord and tenant participated in a mediation regarding rent arrears. It was agreed that the bond would be paid to the landlord which left $1,007.00 owing in rent arrears and the filing fee. Mrs Holy undertook to make weekly payments of $20.00 towards this debt but to date no payments have been forthcoming. I have incorporated that Order into this Order so that there is only one enforcement cost.
The landlord now makes a claim in the Tribunal against Mrs Holy seeking compensation and reimbursement of the filing fee.

Did the tenant comply with her obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The photographs show that the tenant left a considerable amount of rubbish at the premises, both inside and outside. It also appears that the house wasn’t cleaned at the end of the tenancy – at least not to a reasonable standard.
The cost of remedying these issues are proved by invoices.
I note that the cost of cleaning was invoiced at $1,370.00. However, this amount included the cost of curtains and hanging those curtains in bedroom 5. I have reduced the cost of cleaning to $1,000.00 because the tenant is not responsible for the cost of the curtains and hanging them.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
I am ordering Mrs Holy to pay for the cost of the replacement oven door. This is because I accept the evidence that the oven was new in April 2024 and, in spite of Mrs Holy saying that the screws came loose, I accept the landlord’s evidence that in fact the screws were sheared off, as if it had been opened by force.
The cost of the replacement door was proved by an invoice. Filing fee reimbursement and suppression of the landlord’s name
I am ordering Mrs Holy to reimburse the cost of filing this application to the landlord because the landlord was wholly successful with the claim against her.
For the same reason I am allowing the landlord’s application for suppression of their name. C ter Haar 18 September 2025

Tenancy Tribunal case 5301191 — Cleanliness at Unit/Flat D, 53 Campbell Street, Whanganui, Whanganui

At a glance

Tenancy Tribunal case 5301191 — Cleanliness at Unit/Flat D, 53 Campbell Street, Whanganui, Whanganui

At a glance

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with her obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Did the tenant comply with her obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Frequently asked questions