What was Tenancy Tribunal case 5313764 about?

The tribunal order states: The Bond Centre is to pay the bond of $2,000.00 (BN-00108948) immediately

How much money was awarded in case 5313764?

Compensation: Healthy Homes Report: $205.85 awarded to tenant; Property Damage: $500.00 awarded to tenant; Property Damage: $1,500.00 awarded to tenant; Rent Arrears: $3,000.00 awarded to landlord; Water Rates: $92.36 awarded to landlord

What type of tenancy dispute was case 5313764?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5313764?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13073992-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5313764 about?

The tribunal order states: The Bond Centre is to pay the bond of $2,000.00 (BN-00108948) immediately

How much money was awarded in case 5313764?

Compensation: Healthy Homes Report: $205.85 awarded to tenant; Property Damage: $500.00 awarded to tenant; Property Damage: $1,500.00 awarded to tenant; Rent Arrears: $3,000.00 awarded to landlord; Water Rates: $92.36 awarded to landlord

What type of tenancy dispute was case 5313764?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5313764?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13073992-Tenancy_Tribunal_Order.pdf.

Unit/Flat 4, 234 Pakuranga Road, Pakuranga Heights, Tenancy Tribunal Case 5313764 — Rent arrears

Reasons

Claims and awards in Tenancy Tribunal application 5313764 — net $886.51 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Rent arrears	$3,000.00		Rent arrears
Water rates	$92.36		Water rates
Compensation: Healthy Homes report		$205.85	Healthy Homes report
Exemplary damages: Bond not lodged		$500.00	Bond not lodged
Exemplary damages: Healthy Homes standards		$1,500.00	Healthy Homes standards
Total award	$3,092.36	$2,205.85
Net award	$886.51
Total payable by Tenant to Landlord	$886.51

Both parties attended the hearing.

The tenancy began on 7 March 2025 and ended on 19 August 2025.

The landlord has applied for rent arrears and water rates.

The tenant has applied for a work order, a claim in respect of the Healthy Homes standards, compensation and exemplary damages. Landlord’s application

The tenancy ended on 19 August 2025. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.

The water rates awarded is in relation to the two invoices (dated 6 August 2025 and 26 August 2025) produced by the landlord. Tenant’s application

The tenant applied for a work order in respect of the heat pump and toilet window. As the tenancy has ended a work order is not required. That part of the tenant’s claim is dismissed.

The tenant applied for a claim relating to the Healthy Homes standards.

Under section 45 of the Residential Tenancies Act 1986, a landlord must comply with any relevant enactment in relation to buildings, health and safety.

Breaching any of these obligations is an unlawful act for which exemplary damages may be awarded up to a maximum of $7,200.00. See section 45(1A) and Schedule 1A Residential Tenancies Act 1986.

The landlord failed to comply with the Healthy Homes standards. I find they have committed an unlawful act.

The landlord has breached the landlord’s obligations under section 45(1)(bb) of the Residential Tenancies Act 1986 (RTA), which requires compliance with the Residential Tenancies (Healthy Homes Standards) 2019 (HHS).

Compliance dates for the Healthy Homes standards vary depending on the tenancy. For this tenancy the compliance date is 1 July 2025.

The tenant produced a Healthy Homes report prepared by Oncore with an inspection date of 7 July 2025. That report confirms that on the compliance date for this tenancy the landlord has failed to comply with the heating standard, insulation standard, draught stopping standard and moisture ingress and drainage standard. The only standard which is compliant is the ventilation standard.

The tenant paid $205.85 for the report. As Healthy Homes compliance is the responsibility of the landlord the tenant should have needed to obtain a report. The cost of obtaining the report is awarded to the tenant.

Two days after receipt of the report the tenant provided a copy to the landlord. At the hearing the landlord confirmed that none of the non-compliant standards have been addressed and therefore seven months later this tenancy is still non- compliant with the Healthy Homes standards. 17.

Where a party has committed an unlawful act intentionally, the Tribunal may award exemplary damages where it is satisfied it would be just to do so, having regard to the party’s intent, the effect of the unlawful act, the interests of the other party, and the public interest. See section 109(3) Residential Tenancies Act 1986.

[insert analysis of intention and factors in subs 109(3)(a) to (d)]

[The tenant/s] claims the landlord has not lodged the bond with the Bond Centre within the required time.

A landlord must send any bond payment to the Bond Centre within 23 working days after the payment is received. See section 19(1) Residential Tenancies Act 1986.

Breaching this obligation is an unlawful act for which the Tribunal may award exemplary damages up to a maximum of $1,500.00. See section 19(2) and Schedule 1A Residential Tenancies Act 1986.

The landlord [insert detail]. I find they have committed an unlawful act.

[insert analysis of intention and factors in subs 109(3)(a) to (d)]

Claims and awards in Tenancy Tribunal application 5313764 — net $886.51 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Tenant	Reason
Rent arrears	$3,000.00		Rent arrears
Water rates	$92.36		Water rates
Compensation: Healthy Homes report		$205.85	Healthy Homes report
Exemplary damages: Bond not lodged		$500.00	Bond not lodged
Exemplary damages: Healthy Homes standards		$1,500.00	Healthy Homes standards
Total award	$3,092.36	$2,205.85
Net award	$886.51
Total payable by Tenant to Landlord	$886.51

Order

The Bond Centre is to pay the bond of $2,000.00 (BN-00108948) immediately apportioned as follows: [The landlord/s], [The landlord/s], [The landlord/s] And Hamish [The landlord/s] As Trustees Of The Anchorage Trust: $886.51 [The tenant/s]: $1,113.49
All remaining claims are dismissed

Reasons

Both parties attended the hearing.
The tenancy began on 7 March 2025 and ended on 19 August 2025.
The landlord has applied for rent arrears and water rates.
The tenant has applied for a work order, a claim in respect of the Healthy Homes standards, compensation and exemplary damages. Landlord’s application
The tenancy ended on 19 August 2025. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.
The water rates awarded is in relation to the two invoices (dated 6 August 2025 and 26 August 2025) produced by the landlord. Tenant’s application
The tenant applied for a work order in respect of the heat pump and toilet window. As the tenancy has ended a work order is not required. That part of the tenant’s claim is dismissed.
The tenant applied for a claim relating to the Healthy Homes standards.
Under section 45 of the Residential Tenancies Act 1986, a landlord must comply with any relevant enactment in relation to buildings, health and safety.
Breaching any of these obligations is an unlawful act for which exemplary damages may be awarded up to a maximum of $7,200.00. See section 45(1A) and Schedule 1A Residential Tenancies Act 1986.
The landlord failed to comply with the Healthy Homes standards. I find they have committed an unlawful act.
The landlord has breached the landlord’s obligations under section 45(1)(bb) of the Residential Tenancies Act 1986 (RTA), which requires compliance with the Residential Tenancies (Healthy Homes Standards) 2019 (HHS).
Compliance dates for the Healthy Homes standards vary depending on the tenancy. For this tenancy the compliance date is 1 July 2025.
The tenant produced a Healthy Homes report prepared by Oncore with an inspection date of 7 July 2025. That report confirms that on the compliance date for this tenancy the landlord has failed to comply with the heating standard, insulation standard, draught stopping standard and moisture ingress and drainage standard. The only standard which is compliant is the ventilation standard.
The tenant paid $205.85 for the report. As Healthy Homes compliance is the responsibility of the landlord the tenant should have needed to obtain a report. The cost of obtaining the report is awarded to the tenant.
Two days after receipt of the report the tenant provided a copy to the landlord. At the hearing the landlord confirmed that none of the non-compliant standards have been addressed and therefore seven months later this tenancy is still non- compliant with the Healthy Homes standards. 17.
Where a party has committed an unlawful act intentionally, the Tribunal may award exemplary damages where it is satisfied it would be just to do so, having regard to the party’s intent, the effect of the unlawful act, the interests of the other party, and the public interest. See section 109(3) Residential Tenancies Act 1986.
[insert analysis of intention and factors in subs 109(3)(a) to (d)]
[The tenant/s] claims the landlord has not lodged the bond with the Bond Centre within the required time.
A landlord must send any bond payment to the Bond Centre within 23 working days after the payment is received. See section 19(1) Residential Tenancies Act 1986.
Breaching this obligation is an unlawful act for which the Tribunal may award exemplary damages up to a maximum of $1,500.00. See section 19(2) and Schedule 1A Residential Tenancies Act 1986.
The landlord [insert detail]. I find they have committed an unlawful act.
Where a party has committed an unlawful act intentionally, the Tribunal may award exemplary damages where it is satisfied it would be just to do so, having regard to the party’s intent, the effect of the unlawful act, the interests of the other party, and the public interest. See section 109(3) Residential Tenancies Act 1986.
[insert analysis of intention and factors in subs 109(3)(a) to (d)]

Tenancy Tribunal case 5313764 — Rent arrears at Unit/Flat 4, 234 Pakuranga Road, Pakuranga Heights,

At a glance

Tenancy Tribunal case 5313764 — Rent arrears at Unit/Flat 4, 234 Pakuranga Road, Pakuranga Heights,

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions