What was Tenancy Tribunal case 5315042 about?

The tribunal order states: [The tenant/s] must pay Shelter Realty Limited the total sum of

How much money was awarded in case 5315042?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $5,917.14 awarded to landlord; Water Rates: $574.54 awarded to landlord

What type of tenancy dispute was case 5315042?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5315042?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12437310-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5315042 about?

The tribunal order states: [The tenant/s] must pay Shelter Realty Limited the total sum of

How much money was awarded in case 5315042?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $5,917.14 awarded to landlord; Water Rates: $574.54 awarded to landlord

What type of tenancy dispute was case 5315042?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5315042?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12437310-Tenancy_Tribunal_Order.pdf.

368 West Coast Road, Glen Eden, Auckland 0602 Tenancy Tribunal Case 5315042 — Rent arrears

Order

Claims and awards in Tenancy Tribunal application 5315042 — net $6,519.68 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 19 September 2025	$5,917.14	Rent arrears to 19 September 2025
Filing fee reimbursement	$28.00	wholly successful in its application, the Tribunal reimburses the filing fee of $28.00. P Singh 19 September 2025 _____________________________________________…
Water rates outstanding to 12 August 2025	$574.54	Water rates outstanding to 12 August 2025
Net award	$6,519.68
Total payable by Tenant to Landlord	$6,519.68

[The tenant/s] must pay Shelter Realty Limited the total sum of $6,519.68 (the "debt") by 31 January 2026, calculated as follows::

The tenant must pay rent and the debt as follows: a. By weekly payments of $920.00, comprising $680.00 for rent and a minimum of $240.00 toward the debt. b. Payments are to be made every Thursday, starting from 2 October 2025, and continuing until the debt is paid in full or by 31 January 2026, whichever occurs first.

If the tenant fails to make payment of rent and the debt within five working days of the due date:

Reasons

Both parties attended the hearing.

The landlord sought orders for: a. Rent arrears; b. Outstanding water charges; c. Termination of the tenancy; and d. Possession of the premises and bond refund (if final rather than conditional termination was ordered)

The tenant requested an opportunity to repay the debt to avoid immediate eviction and allow her family to remain in the home.

How much is owed for rent and water?

Although the landlord did not provide an updated rent summary or copies of volumetric water charges at the hearing, the tenant accepted the amounts claimed.

Accordingly, the Tribunal accepts the landlord’s verbal evidence, and the amounts are ordered as claimed.

Should the tenancy be terminated?

The landlord’s rent summary confirms arrears of $2,440.00 as of 28 July 2025 (the date the landlord filed its application to the Tribunal), equating to approximately 25 days in arrears.

As the tenant was at least 21 days in arrears at that time, the tenancy must be terminated under section 55(1)(a) of the Residential Tenancies Act 1986.

Should a conditional termination order be made?

Under sections 55(1)(a) and 55(1A), the Tribunal must grant either a final or conditional termination order.

The tenant has arranged support from WINZ to pay at least $240 per week toward the debt while continuing to meet her rent obligations.

The landlord acknowledges the tenant has been otherwise a good tenant with genuine situational challenges, and acting in good faith, but notes the proposed repayment timeframe would extend into April 2027, which is not sustainable due to the landlord’s own financial obligations.

The tenant indicated she is seeking additional financial support to accelerate repayment but was unable to confirm a final proposal as at the date of the hearing.

A compromise was reached: the repayment period was significantly reduced to 31 January 2026, and the tenant agreed to make the proposed payments (as a minimum) while actively exploring other support avenues. This arrangement enables the landlord to receive ongoing rent and gradual repayment of the debt.

The Tribunal is satisfied that the tenant is likely to meet her obligations under this agreement and is unlikely to commit further breaches. A conditional termination order is therefore appropriate.

If the tenant fully complies, the order will lapse. If a breach occurs, the possession order may be enforced within 90 days of the first breach (see section 64(4)(b), Residential Tenancies Act 1986). Reimbursement of the filing fee

As the tenant is wholly successful in its application, the Tribunal reimburses the filing fee of $28.00.

Claims and awards in Tenancy Tribunal application 5315042 — net $6,519.68 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 19 September 2025	$5,917.14	Rent arrears to 19 September 2025
Filing fee reimbursement	$28.00	wholly successful in its application, the Tribunal reimburses the filing fee of $28.00. P Singh 19 September 2025 _____________________________________________…
Water rates outstanding to 12 August 2025	$574.54	Water rates outstanding to 12 August 2025
Net award	$6,519.68
Total payable by Tenant to Landlord	$6,519.68

Order

[The tenant/s] must pay Shelter Realty Limited the total sum of $6,519.68 (the "debt") by 31 January 2026, calculated as follows::
The tenant must pay rent and the debt as follows: a. By weekly payments of $920.00, comprising $680.00 for rent and a minimum of $240.00 toward the debt. b. Payments are to be made every Thursday, starting from 2 October 2025, and continuing until the debt is paid in full or by 31 January 2026, whichever occurs first.
If the tenant fails to make payment of rent and the debt within five working days of the due date:

Reasons

Both parties attended the hearing.
The landlord sought orders for: a. Rent arrears; b. Outstanding water charges; c. Termination of the tenancy; and d. Possession of the premises and bond refund (if final rather than conditional termination was ordered)
The tenant requested an opportunity to repay the debt to avoid immediate eviction and allow her family to remain in the home.

How much is owed for rent and water?

Although the landlord did not provide an updated rent summary or copies of volumetric water charges at the hearing, the tenant accepted the amounts claimed.
Accordingly, the Tribunal accepts the landlord’s verbal evidence, and the amounts are ordered as claimed.

Should the tenancy be terminated?

The landlord’s rent summary confirms arrears of $2,440.00 as of 28 July 2025 (the date the landlord filed its application to the Tribunal), equating to approximately 25 days in arrears.
As the tenant was at least 21 days in arrears at that time, the tenancy must be terminated under section 55(1)(a) of the Residential Tenancies Act 1986.

Should a conditional termination order be made?

Under sections 55(1)(a) and 55(1A), the Tribunal must grant either a final or conditional termination order.
The tenant has arranged support from WINZ to pay at least $240 per week toward the debt while continuing to meet her rent obligations.
The landlord acknowledges the tenant has been otherwise a good tenant with genuine situational challenges, and acting in good faith, but notes the proposed repayment timeframe would extend into April 2027, which is not sustainable due to the landlord’s own financial obligations.
The tenant indicated she is seeking additional financial support to accelerate repayment but was unable to confirm a final proposal as at the date of the hearing.
A compromise was reached: the repayment period was significantly reduced to 31 January 2026, and the tenant agreed to make the proposed payments (as a minimum) while actively exploring other support avenues. This arrangement enables the landlord to receive ongoing rent and gradual repayment of the debt.
The Tribunal is satisfied that the tenant is likely to meet her obligations under this agreement and is unlikely to commit further breaches. A conditional termination order is therefore appropriate.
If the tenant fully complies, the order will lapse. If a breach occurs, the possession order may be enforced within 90 days of the first breach (see section 64(4)(b), Residential Tenancies Act 1986). Reimbursement of the filing fee
As the tenant is wholly successful in its application, the Tribunal reimburses the filing fee of $28.00.

Tenancy Tribunal case 5315042 — Rent arrears at 368 West Coast Road, Glen Eden, Auckland 0602

At a glance

Tenancy Tribunal case 5315042 — Rent arrears at 368 West Coast Road, Glen Eden, Auckland 0602

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and water?

Should the tenancy be terminated?

Should a conditional termination order be made?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for rent and water?

Should the tenancy be terminated?

Should a conditional termination order be made?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions