What was Tenancy Tribunal case 5321039 about?

The tribunal order states: Sunshine Young and Hori Anaru must pay Max Rentals NZ Limited $2,851.50

How much money was awarded in case 5321039?

Cleaning: $356.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $1,886.00 awarded to landlord; Rubbish Removal: $574.00 awarded to landlord; Water Rates: $7.00 awarded to landlord

What type of tenancy dispute was case 5321039?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5321039?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12552849-Tribunal_Order.pdf.

What was Tenancy Tribunal case 5321039 about?

The tribunal order states: Sunshine Young and Hori Anaru must pay Max Rentals NZ Limited $2,851.50

How much money was awarded in case 5321039?

Cleaning: $356.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $1,886.00 awarded to landlord; Rubbish Removal: $574.00 awarded to landlord; Water Rates: $7.00 awarded to landlord

What type of tenancy dispute was case 5321039?

The primary dispute was Property damage. Related themes: Cleanliness.

Where can I read the official tribunal order for case 5321039?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12552849-Tribunal_Order.pdf.

149 Coxhead Road, Wattle Downs, Auckland 2103 Tenancy Tribunal Case 5321039 — Property damage

Tenantcheck Insights

149 Coxhead Road, Wattle Downs, Auckland 2103 Tenancy Tribunal Case 5321039 — Property damage | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5321039 — net $2,851.50 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Repairs	$1,886.00	Repairs
Rubbish removal	$574.00	Rubbish removal
Carpet Cleaning and general cleaning	$356.50	Carpet Cleaning and general cleaning
Water rates to 24 July 2025	$7.00	Water rates to 24 July 2025
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,851.50
Total payable by Tenant to Landlord	$2,851.50

Claims and awards for application 5321039 — net $2,851.50 NZD. Verify on MoJ.

Repairs

Amount: $1,886.00
Awarded to: Landlord
Reason: Repairs

Rubbish removal

Amount: $574.00
Awarded to: Landlord
Reason: Rubbish removal

Carpet Cleaning and general cleaning

Amount: $356.50
Awarded to: Landlord
Reason: Carpet Cleaning and general cleaning

Water rates to 24 July 2025

Amount: $7.00
Awarded to: Landlord
Reason: Water rates to 24 July 2025

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Property damage Rubbish Removal Water Rates

Order

Sunshine Young and Hori Anaru must pay Max Rentals NZ Limited $2,851.50 immediately, as calculated in the table below:

Reasons

The landlord attended the hearing. The tenants did not attend and did not respond when telephoned on the numbers ending in 492, 694, 760.
The landlord has applied for compensation, outgoings and reimbursement of the filing fee following the end of the tenancy.
The Tribunal has already issued an order for rent arrears and refund of the bond.

How much is owed for water rates?

The landlord provided water rates invoices which prove the remaining amount owing of $7.00 for water through to 24 July 2025

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA).
The landlord says that the tenant did not leave the property reasonable clean and tidy and did not remove all rubbish. The landlord claims for rubbish removal of $574.00 and cleaning (including carpet cleaning) of $356.50. Photographs, an exit report and invoices have been provided in support.
On review of the evidence, I am satisfied that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The landlord claims for repairs to the interior doors, walls, door frames, shower door handle and a missing curtain rod. An invoice for the repair works has been provided totalling $1,886.00, together with the photographs and comments in the exit report.
On review, I am satisfied that the following damage was caused during the tenancy: Damage to the interior doors, walls, door frames and shower door handle, together with a missing curtain rod. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
Because Max Rentals NZ Limited Sam Singh has wholly succeeded with the claim I must also reimburse the filing fee. R Harvey-Lane 13 October 2025

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5321039 — net $2,851.50 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Repairs	$1,886.00	Repairs
Rubbish removal	$574.00	Rubbish removal
Carpet Cleaning and general cleaning	$356.50	Carpet Cleaning and general cleaning
Water rates to 24 July 2025	$7.00	Water rates to 24 July 2025
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$2,851.50
Total payable by Tenant to Landlord	$2,851.50

Claims and awards for application 5321039 — net $2,851.50 NZD. Verify on MoJ.

Repairs

Amount: $1,886.00
Awarded to: Landlord
Reason: Repairs

Rubbish removal

Amount: $574.00
Awarded to: Landlord
Reason: Rubbish removal

Carpet Cleaning and general cleaning

Amount: $356.50
Awarded to: Landlord
Reason: Carpet Cleaning and general cleaning

Water rates to 24 July 2025

Amount: $7.00
Awarded to: Landlord
Reason: Water rates to 24 July 2025

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Claim types — money lines allowed on this order

Carpet Cleaning Filing Fee Property damage Rubbish Removal Water Rates

Order

Sunshine Young and Hori Anaru must pay Max Rentals NZ Limited $2,851.50 immediately, as calculated in the table below:

Reasons

The landlord attended the hearing. The tenants did not attend and did not respond when telephoned on the numbers ending in 492, 694, 760.
The landlord has applied for compensation, outgoings and reimbursement of the filing fee following the end of the tenancy.
The Tribunal has already issued an order for rent arrears and refund of the bond.

How much is owed for water rates?

The landlord provided water rates invoices which prove the remaining amount owing of $7.00 for water through to 24 July 2025

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986 (RTA).
The landlord says that the tenant did not leave the property reasonable clean and tidy and did not remove all rubbish. The landlord claims for rubbish removal of $574.00 and cleaning (including carpet cleaning) of $356.50. Photographs, an exit report and invoices have been provided in support.
On review of the evidence, I am satisfied that the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
The landlord claims for repairs to the interior doors, walls, door frames, shower door handle and a missing curtain rod. An invoice for the repair works has been provided totalling $1,886.00, together with the photographs and comments in the exit report.
On review, I am satisfied that the following damage was caused during the tenancy: Damage to the interior doors, walls, door frames and shower door handle, together with a missing curtain rod. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
Because Max Rentals NZ Limited Sam Singh has wholly succeeded with the claim I must also reimburse the filing fee. R Harvey-Lane 13 October 2025

Tenancy Tribunal case 5321039 — Property damage at 149 Coxhead Road, Wattle Downs, Auckland 2103

At a glance

Tenancy Tribunal case 5321039 — Property damage at 149 Coxhead Road, Wattle Downs, Auckland 2103

At a glance

Award balance

Claims & awards

Order

Reasons

How much is owed for water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

How much is owed for water rates?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions