Tenantcheck Insights · Case study
Tenancy Tribunal case 5322061 — Rent arrears at 18 Lin Avenue, Hakaru, Kaiwaka 0573
Decided 21 January 2026 · Published 21 January 2026 · Application 5322061
- Rent arrears
- Property damage
- Cleanliness
At a glance
Key facts from the published tribunal order.
Outcome
Landlord favoured
From published order
Location
Kaiwaka
Tribunal region
Adjudicator
N Blake
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $5,615.73
- Bond payment as ordered
- −$1,500.00
- Total balance for Tenant to pay Landlord
- $4,115.73
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 28 July 2025 | $2,410.70 | 5. The landlord’s rent record establishes rent arrears of $2,410.70 to the end of the tenancy. | |
| Repairs | $1,262.50 | Repairs | |
| Cleaning: and carpet cleaning | $977.50 | 10. At the end of the tenancy Mr Frogley found that the smoke alarm was damaged and had been taken down. | |
| Lock/key replacement | $173.07 | Lock/key replacement | |
| Rubbish removal | $763.96 | Rubbish removal | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Net award | $4,115.73 | ||
| Total payable by Tenant to Landlord | $4,115.73 |
Claims and awards for application 5322061 — net $4,115.73 NZD. Verify on MoJ.
Rent arrears to 28 July 2025
- Amount
- $2,410.70
- Awarded to
- Landlord
- Reason
- 5. The landlord’s rent record establishes rent arrears of $2,410.70 to the end of the tenancy.
Repairs
- Amount
- $1,262.50
- Awarded to
- Landlord
- Reason
- Repairs
Cleaning: and carpet cleaning
- Amount
- $977.50
- Awarded to
- Landlord
- Reason
- 10. At the end of the tenancy Mr Frogley found that the smoke alarm was damaged and had been taken down.
Lock/key replacement
- Amount
- $173.07
- Awarded to
- Landlord
- Reason
- Lock/key replacement
Rubbish removal
- Amount
- $763.96
- Awarded to
- Landlord
- Reason
- Rubbish removal
Filing fee reimbursement
- Amount
- $28.00
- Awarded to
- Landlord
- Reason
- Filing fee reimbursement
Net award
Landlord $4,115.73
Total payable by Tenant to Landlord
Landlord $4,115.73
Claim types — money lines allowed on this order
Order
- Amanda Shaw and Noel E Anderson must pay Nigel Frogley $4,115.73 immediately, calculated as shown in table below.
- The Bond Centre is to pay the bond of $1,500.00 (BN-00104568) to Nigel Frogley immediately.
- Nigel Frogley may dispose of any remaining belongings as he sees fit.
Reasons
Background
- The tenancy began on 19 May 2025 and ended on 28 July 2025.
- This was a joint tenancy. Mr Anderson said that he left the property in late May after Ms Shaw assaulted him. He sent Ms Shaw a message on 5 June informing her that he was not going to return to the tenancy. He did not send a message to the landlord.
- The landlord’s application seeks rent arrears, repairs, cleaning, change of locks and rubbish removal costs.
- The hearing took place in Whangarei on 20 January 2026. Mr Frogley attended the hearing in person. Mr Anderson attended the hearing by phone. Ms Shaw requested to attend the hearing by phone, but did not answer the Tribunal’s call at the commencement of the hearing. The Registrar made multiple calls to Ms Shaw’s number without success. The hearing proceeded in Ms Shaw’s absence. 1 Rent
- The landlord’s rent record establishes rent arrears of $2,410.70 to the end of the tenancy. Repairs
- Tenants are liable for damage beyond fair wear and tear that occurs during the period of the tenancy.
- At the end of the tenancy Mr Frogley discovered damage in the bathroom. It appears that Ms Shaw’s dogs had been shut in there. The vinyl flooring was badly damaged. There was clawing damage on the walls and the door.
- The damage occurred during this tenancy and is beyond fair wear and tear. The tenants are liable for the proven repair cost.
- Mr Frogley provided evidence of the cost of repairs. The cost is proven and is fair and reasonable.
- At the end of the tenancy Mr Frogley found that the smoke alarm was damaged and had been taken down. The claim seeks the cost of replacing the alarm ($8.90). The claim is proven. Keys, cleaning, rubbish
- At the end a tenancy the tenant must return all keys, remove all rubbish, and leave the premises reasonably clean and tidy. 2 1 Section 93 Residential Tenancies Act 1986 (“RTA”) 2 Section 40(1)(e)(iii) & (iv) RTA
- Mr Frogley provided photographs showing the condition of the premises at the end of the tenancy.
- The premises were not left reasonably clean and tidy. There was dog excrement on the carpet. The oven was very dirty.
- Ms Shaw left a large amount of abandoned belongings and rubbish in the car port / covered area.
- Ms Shaw failed to return the keys to the landlord.
- The costs of cleaning and rubbish removal are proven, and are fair and reasonable having regard to Mr Frogley’s photographs.
- The cost of changing the locks is proven. Disposal
- Since the end of the tenancy Mr Frogley has continued to store several items that Ms Shaw left behind – a fridge, a dog kennel, and a set of golf clubs.
- Mr Frogley has attempted to contact Ms Shaw without success.
- If tenants leave belongings at the premises at the end of the tenancy, the landlord must: a. Make all reasonable efforts to contact the tenant and make arrangements for them to retrieve the belongings; and b. If the belongings potentially have a commercial value beyond the cost of store, continue to store the belongings for a period of 35 days. 3
- Mr Frogley has stored these items for nearly six months. I am satisfied that they have no commercial value beyond the cost of storage.
- Mr Frogley may dispose of the items as he sees fit. 4 Bond, filing fee
- The landlord was successful in this application. I must also award the landlord the filing fee. 5
- The bond will be released to the tenant.
- I accept Mr Anderson’s statement that he left the property in late May. He was not personally responsible for the damage and other breaches detailed above. However, because this was a joint tenancy and Mr Anderson did not give Mr 3 Section 62A(3) RTA 4 Section 62A(2) & 62B(3) RTA 5 Section 102(5) Frogley notice to terminate his tenancy, I must make the monetary order against both Ms Shaw and Mr Anderson.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s102(5), s40(1), s6, s62A(2), s62A(3), s93
Key findings
- Dispute theme: rent arrears
- Dispute theme: property damage
- Dispute theme: cleaning
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was the outcome of Tenancy Tribunal case 5322061?
The tribunal order states: Amanda Shaw and Noel E Anderson must pay Nigel Frogley $4,115.73
How much money was awarded in case 5322061?
Cleaning: $977.50 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Property Damage: $1,262.50 awarded to landlord; Property Damage: $173.07 awarded to landlord; Rent Arrears: $2,410.70 awarded to landlord; Rubbish Removal: $763.96 awarded to landlord
What type of tenancy dispute was case 5322061?
The primary dispute was Rent arrears. Related themes: Property damage, Cleanliness.
Where can I read the official tribunal order for case 5322061?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/13003950-Tenancy_Tribunal_Order.pdf.