What was Tenancy Tribunal case 5329362 about?

The tribunal order states: [The tenant/s] tenant/s] and [The tenant/s] tenant/s] must pay Real Property Management

How much money was awarded in case 5329362?

Cleaning: $290.00 awarded to landlord; Cleaning: $450.00 awarded to landlord; Cleaning: $82.92 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $192.44 awarded to landlord; Rent Owing To 21/7/2025: $261.44 awarded to landlord; Plaster And Patch Paint 2 Walls: $149.50 awarded to landlord; Replace furnishings: replace and han…: $371.45 awarded to landlord; Rubbish Removal: $801.12 awarded to landlord

What type of tenancy dispute was case 5329362?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5329362?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12627580-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5329362 about?

The tribunal order states: [The tenant/s] tenant/s] and [The tenant/s] tenant/s] must pay Real Property Management

How much money was awarded in case 5329362?

Cleaning: $290.00 awarded to landlord; Cleaning: $450.00 awarded to landlord; Cleaning: $82.92 awarded to landlord; Filing Fee: $28.00 awarded to landlord; Lawns and Garden Work: $192.44 awarded to landlord; Rent Owing To 21/7/2025: $261.44 awarded to landlord; Plaster And Patch Paint 2 Walls: $149.50 awarded to landlord; Replace furnishings: replace and han…: $371.45 awarded to landlord; Rubbish Removal: $801.12 awarded to landlord

What type of tenancy dispute was case 5329362?

The primary dispute was Cleanliness. Related themes: Property damage.

Where can I read the official tribunal order for case 5329362?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12627580-Tenancy_Tribunal_Order.pdf.

34 Hilton Drive, Amberley, Amberley 7410 Tenancy Tribunal Case 5329362 — Cleanliness

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34 Hilton Drive, Amberley, Amberley 7410 Tenancy Tribunal Case 5329362 — Cleanliness | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5329362 — net $226.87 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent owing to 21/7/2025	$261.44	Rent owing to 21/7/2025
Cleaning 50	$450.00	Cleaning 50
Carpet Cleaning	$290.00	Carpet Cleaning
Repairs: plaster and patch paint 2 walls	$149.50	Repairs: plaster and patch paint 2 walls
Rubbish removal	$801.12	Rubbish removal
Lawns and Garden work	$192.44	Lawns and Garden work
Cleaning: waterblast concrete deck	$82.92	Cleaning: waterblast concrete deck
Replace furnishings: replace and hang two curtains	$371.45	Replace furnishings: replace and hang two curtains
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$226.87
Total payable by Tenant to Landlord	$226.87

Claims and awards for application 5329362 — net $226.87 NZD. Verify on MoJ.

Rent owing to 21/7/2025

Amount: $261.44
Awarded to: Landlord
Reason: Rent owing to 21/7/2025

Cleaning 50

Amount: $450.00
Awarded to: Landlord
Reason: Cleaning 50

Carpet Cleaning

Amount: $290.00
Awarded to: Landlord
Reason: Carpet Cleaning

Repairs: plaster and patch paint 2 walls

Amount: $149.50
Awarded to: Landlord
Reason: Repairs: plaster and patch paint 2 walls

Rubbish removal

Amount: $801.12
Awarded to: Landlord
Reason: Rubbish removal

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Lawns And Garden Work Property damage Rubbish Removal

Order

[The tenant/s] tenant/s] and [The tenant/s] tenant/s] must pay Real Property Management Limited As The Agent For Aras Investments Ltd $226.87 immediately, calculated as shown in the table below.

Reasons

The landlord attended the hearing held by videoconference today. I telephoned the tenants however neither phone was answered. I continued with the hearing as the tenants have been emailed notice of the hearing date and time to their addresses for service and been sent text reminders.
The landlord has applied for rent arrears and compensation following the end of the tenancy.
I address each claim below.
Rent: The tenancy ended on 21 July 2025 after the tenants gave notice. The landlord provided rent records which prove the amount owing and this is awarded.
Cleaning: Outgoing inspection photos prove the property was not left reasonably clean and tidy. I agree that a full house clean was required. The landlord claims 50% of the invoiced cost. I agree that this is a fair contribution by the tenants.
Carpet cleaning: the tenants were allowed to keep a dog inside the premises. It is reasonable to expect the carpets to be shampooed and deodorized in these circumstances particularly as this was a two-year tenancy.
Plaster and patch-paint two walls: there was minor damage to a wall in the kitchen (perhaps from adhesive hooks being removed) and the tenants had relocated the TV bracket from the lounge to the bedroom. This needed to be put back in the lounge and the holes in the bedroom repaired.
Rubbish removal: a large pile of rubbish and broken or unwanted items was left outside together with other items both inside and outside (some large, such as a mattress, drawers, and garden furniture) that needed to be collected up and dumped. The total cost is awarded which is $801.12 (including gst and dump fees).
Garden work: grass clippings and dog waste needed removing from outside, and some weed spraying and minor garden work was required.
Waterblast concrete deck: two concrete deck areas were not reasonably clean and needed waterblasting.
Replace torn curtain: one curtain was torn or melted in several places. I award the cost claimed which is for a new pair of curtains and labour to hang these. These curtains were new at the start of the tenancy, so it is reasonable to award the full replacement cost.
All invoices were provided and all are reasonable for the work involved. Bond and filing fee
The landlord’s claims are successful so I must also award the filing fee.
The landlord has already received the bond of $2,400.00 after making a one- party application to the Bond Centre.
This reduces the amount owing by the tenants to $226.87. They may be able to avoid extra collection fees and credit rating issues by immediately contacting the landlord to make repayment arrangements.
The landlord does not seek suppression of its name, so no suppression orders apply.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5329362 — net $226.87 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent owing to 21/7/2025	$261.44	Rent owing to 21/7/2025
Cleaning 50	$450.00	Cleaning 50
Carpet Cleaning	$290.00	Carpet Cleaning
Repairs: plaster and patch paint 2 walls	$149.50	Repairs: plaster and patch paint 2 walls
Rubbish removal	$801.12	Rubbish removal
Lawns and Garden work	$192.44	Lawns and Garden work
Cleaning: waterblast concrete deck	$82.92	Cleaning: waterblast concrete deck
Replace furnishings: replace and hang two curtains	$371.45	Replace furnishings: replace and hang two curtains
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$226.87
Total payable by Tenant to Landlord	$226.87

Claims and awards for application 5329362 — net $226.87 NZD. Verify on MoJ.

Rent owing to 21/7/2025

Amount: $261.44
Awarded to: Landlord
Reason: Rent owing to 21/7/2025

Cleaning 50

Amount: $450.00
Awarded to: Landlord
Reason: Cleaning 50

Carpet Cleaning

Amount: $290.00
Awarded to: Landlord
Reason: Carpet Cleaning

Repairs: plaster and patch paint 2 walls

Amount: $149.50
Awarded to: Landlord
Reason: Repairs: plaster and patch paint 2 walls

Rubbish removal

Amount: $801.12
Awarded to: Landlord
Reason: Rubbish removal

Claim types — money lines allowed on this order

Carpet Cleaning Cleanliness Filing Fee Lawns And Garden Work Property damage Rubbish Removal

Order

[The tenant/s] tenant/s] and [The tenant/s] tenant/s] must pay Real Property Management Limited As The Agent For Aras Investments Ltd $226.87 immediately, calculated as shown in the table below.

Reasons

The landlord attended the hearing held by videoconference today. I telephoned the tenants however neither phone was answered. I continued with the hearing as the tenants have been emailed notice of the hearing date and time to their addresses for service and been sent text reminders.
The landlord has applied for rent arrears and compensation following the end of the tenancy.
I address each claim below.
Rent: The tenancy ended on 21 July 2025 after the tenants gave notice. The landlord provided rent records which prove the amount owing and this is awarded.
Cleaning: Outgoing inspection photos prove the property was not left reasonably clean and tidy. I agree that a full house clean was required. The landlord claims 50% of the invoiced cost. I agree that this is a fair contribution by the tenants.
Carpet cleaning: the tenants were allowed to keep a dog inside the premises. It is reasonable to expect the carpets to be shampooed and deodorized in these circumstances particularly as this was a two-year tenancy.
Plaster and patch-paint two walls: there was minor damage to a wall in the kitchen (perhaps from adhesive hooks being removed) and the tenants had relocated the TV bracket from the lounge to the bedroom. This needed to be put back in the lounge and the holes in the bedroom repaired.
Rubbish removal: a large pile of rubbish and broken or unwanted items was left outside together with other items both inside and outside (some large, such as a mattress, drawers, and garden furniture) that needed to be collected up and dumped. The total cost is awarded which is $801.12 (including gst and dump fees).
Garden work: grass clippings and dog waste needed removing from outside, and some weed spraying and minor garden work was required.
Waterblast concrete deck: two concrete deck areas were not reasonably clean and needed waterblasting.
Replace torn curtain: one curtain was torn or melted in several places. I award the cost claimed which is for a new pair of curtains and labour to hang these. These curtains were new at the start of the tenancy, so it is reasonable to award the full replacement cost.
All invoices were provided and all are reasonable for the work involved. Bond and filing fee
The landlord’s claims are successful so I must also award the filing fee.
The landlord has already received the bond of $2,400.00 after making a one- party application to the Bond Centre.
This reduces the amount owing by the tenants to $226.87. They may be able to avoid extra collection fees and credit rating issues by immediately contacting the landlord to make repayment arrangements.
The landlord does not seek suppression of its name, so no suppression orders apply.

Tenancy Tribunal case 5329362 — Cleanliness at 34 Hilton Drive, Amberley, Amberley 7410

At a glance

Tenancy Tribunal case 5329362 — Cleanliness at 34 Hilton Drive, Amberley, Amberley 7410

At a glance

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.

Award balance

Claims & awards

Order

Reasons

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Reduce avoidable tribunal risk with proper tenant checks.