Tenantcheck Insights · Case study
Tenancy Tribunal case 5361322 — Rent arrears at 67 Apirana Avenue, Glen Innes, Auckland 1072
Decided 21 Nov 2025 · Published 21 Nov 2025 · Application 5361322
- Rent arrears
- Leaks
At a glance
Key facts from the published tribunal order.
Location
Auckland
Tribunal region
Adjudicator
R Armstrong
Dispute themes
Award balance
Gross awards, any bond applied per the order, and the remaining balance payable.
- Gross award
- $10,632.48
- Bond payment as ordered
- −$3,000.00
- Total balance for Tenant to pay Landlord
- $7,632.48
Claims & awards
What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.
| Claim | Landlord | Tenant | Reason |
|---|---|---|---|
| Rent arrears to 21 November 2025 | $7,500.00 | Rent arrears to 21 November 2025 | |
| Water rates to 13 October 2025 | $65.60 | Water rates to 13 October 2025 | |
| Tenancy variation | $97.75 | Tenancy variation | |
| Plumbing work | $2,941.13 | Plumbing work | |
| Filing fee reimbursement | $28.00 | Filing fee reimbursement | |
| Net award | $7,632.48 | ||
| Total payable by Tenant to Landlord | $7,632.48 |
Claims and awards for application 5361322 — net $7,632.48 NZD. Verify on MoJ.
Rent arrears to 21 November 2025
- Amount
- $7,500.00
- Awarded to
- Landlord
- Reason
- Rent arrears to 21 November 2025
Water rates to 13 October 2025
- Amount
- $65.60
- Awarded to
- Landlord
- Reason
- Water rates to 13 October 2025
Tenancy variation
- Amount
- $97.75
- Awarded to
- Landlord
- Reason
- Tenancy variation
Plumbing work
- Amount
- $2,941.13
- Awarded to
- Landlord
- Reason
- Plumbing work
Filing fee reimbursement
- Amount
- $28.00
- Awarded to
- Landlord
- Reason
- Filing fee reimbursement
Claim types — money lines allowed on this order
Order
- The tenancy of [The tenant/s] tenant/s] at 67 Apirana Avenue, Glen Innes, Auckland 1072 is terminated, and possession is granted to Gramax Property Management Limited as Agent for Helio Investment and Holdings Limited, at 11.59pm on Sunday 23 November 2025.
- The Bond Centre is to pay the bond of $3,000.00 (BN-00117252) to Gramax Property Management Limited as Agent for Helio Investment and Holdings Limited immediately.
- [The tenant/s] tenant/s] must pay Gramax Property Management Limited as Agent for Helio Investment and Holdings Limited $7,632.48 immediately, calculated as shown in the table below.
- The landlord may enforce this order immediately.
Reasons
- Both parties attended the hearing which was conducted by video and telephone.
- The tenant attended until the end of the discussion of the landlord’s claim for termination and possession and the Tribunal had informed the parties of the order that would be made in that respect. The tenant did not want to participate in the discussion of the landlord’s other claims.
- The landlord has applied for termination of the tenancy, rent arrears, payment of the bond and compensation as discussed below. Termination, Possession and Rent Arrears
- Rent was at least 21 days in arrears on the date the application was filed. The tenancy is therefore terminated under s55(1)(a) of the Residential Tenancies Act 1986.
- The landlord provided rent records to prove the amount owing at the end of the tenancy to today’s date as ordered. Other Claims
- The tenant reported a blocked toilet. The landlord called out their usual drainage contractor who was required to visit the premises four times to unblock the drain which was clogged with wet wipes that had been put down the toilet during the tenancy. The contractor’s invoice was for $1,035.
- The landlord then had to employ another contractor with more powerful equipment to complete the unlocking and remove the waste that was removed. Their invoice was for $963.13.
- A month later the tenant again reported a blocked toilet. The second contractor again attended and discovered that the drain was again blocked by wet wipes. The drain was again cleared, and the waste removed. The invoice for that was $943.
- The tenant in responsible for these costs because she or others living in the premises misused the toilet by putting wet wipes down it. I have therefore awarded the cost against the tenant in full.
- The landlord produced water company invoices to prove the claim for water rates.
- The tenant agreed to pay for a variation of the tenancy agreement by adding her son as a tenant. The landlord prepared the variation, but the son did not did the sign the agreement. The tenant remains liable for the agreed cost and so I have awarded it.
- The landlord has succeeded and so I have awarded the filing fee.
- The bond will be paid to the landlord and the tenant must pay the remaining liability.
Topics & place
Topics are dispute themes across the order (not the same as claim-type money lines).
Residential Tenancies Act sections
s4, s55(1), s6
Key findings
- Dispute theme: rent arrears
- Dispute theme: leaks
Property management
Frequently asked questions
Common questions about this Tenancy Tribunal case.
What was Tenancy Tribunal case 5361322 about?
The tribunal order states: The tenancy of [The tenant/s] tenant/s] at 67 Apirana Avenue, Glen Innes, Auckland 1072
How much money was awarded in case 5361322?
Filing Fee: $28.00 awarded to landlord; Plumbing Work: $2,941.13 awarded to landlord; Rent Arrears: $7,500.00 awarded to landlord; Tenancy Variation: $97.75 awarded to landlord; Water Rates: $65.60 awarded to landlord
What type of tenancy dispute was case 5361322?
The primary dispute was Rent arrears. Related themes: Leaks.
Where can I read the official tribunal order for case 5361322?
The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12756400-Tenancy_Tribunal_Order.pdf.
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