What was Tenancy Tribunal case 5378967 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay Star Property Management Limited

How much money was awarded in case 5378967?

Filing Fee: $28.00 awarded to landlord; Property Damage: $249.00 awarded to landlord; Rent Arrears: $2,540.71 awarded to landlord; Rubbish Removal: $3,128.00 awarded to landlord

What type of tenancy dispute was case 5378967?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5378967?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12880717-Tribunal_Order.pdf.

What was Tenancy Tribunal case 5378967 about?

The tribunal order states: [The tenant/s] and [The tenant/s] must pay Star Property Management Limited

How much money was awarded in case 5378967?

Filing Fee: $28.00 awarded to landlord; Property Damage: $249.00 awarded to landlord; Rent Arrears: $2,540.71 awarded to landlord; Rubbish Removal: $3,128.00 awarded to landlord

What type of tenancy dispute was case 5378967?

The primary dispute was Rent arrears. Related themes: Property damage.

Where can I read the official tribunal order for case 5378967?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12880717-Tribunal_Order.pdf.

Unit/Flat Flat 2, 277 Massey Road, Mangere East, Auckland Tenancy Tribunal Case 5378967 — Rent arrears

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Unit/Flat Flat 2, 277 Massey Road, Mangere East, Auckland Tenancy Tribunal Case 5378967 — Rent arrears | TenantCheck

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5378967 — net $4,545.71 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 14 November 2025	$2,540.71	Rent arrears to 14 November 2025
Rubbish removal, cleaning and repairs	$3,128.00	Rubbish removal, cleaning and repairs
Replacement of stovetop oven	$249.00	Replacement of stovetop oven
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$4,545.71
Total payable by Tenant to Landlord	$4,545.71

Claims and awards for application 5378967 — net $4,545.71 NZD. Verify on MoJ.

Rent arrears to 14 November 2025

Amount: $2,540.71
Awarded to: Landlord
Reason: Rent arrears to 14 November 2025

Rubbish removal, cleaning and repairs

Amount: $3,128.00
Awarded to: Landlord
Reason: Rubbish removal, cleaning and repairs

Replacement of stovetop oven

Amount: $249.00
Awarded to: Landlord
Reason: Replacement of stovetop oven

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $4,545.71

Total payable by Tenant to Landlord

Landlord $4,545.71

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears Rubbish Removal

Order

[The tenant/s] and [The tenant/s] must pay Star Property Management Limited $4,545.71 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,400.00 (3123057-021) to Star Property Management Limited immediately.

Reasons

Only the landlord attended the hearing.
The landlord has applied for termination of the tenancy for abandonment, rent arrears, damages and refund of the bond.

Should the tenancy be terminated?

The Tribunal may terminate the tenancy where the premises have been abandoned and rent is in arrear at the hearing date. See section 61 Residential Tenancies Act 1986. A tenancy is abandoned where the tenant leaves the premises without reasonable excuse, not intending to return or to meet their obligations, and fails to notify the landlord.
On 30 October 2025, the landlord became aware (or ought to have been aware) that the tenant had abandoned the premises.
Because the premises have been abandoned, and rent is in arrear, the tenancy is terminated immediately.

How much does the tenant owe?

The landlord provided rent records which prove the amount owing at the end of the tenancy.
The amount ordered includes rent in lieu of notice, until today’s date.
The landlord has also applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
The stovetop oven was missing. The landlord had to replace the oven.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The following damage were caused during the tenancy: a. laundry tap b. GIB in bedroom wall c. broken window hinges d. kitchen cabinet door hinge e. two broken window glasses in bedroom 2 f. Gib inside hot water cylinder cupboard g. curtain rods
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
Note: On 16 December 2025, I corrected the tenant’s name, and reissued this order.

Claims & awards

What this tenancy cost at tribunal — claim, category, amount, and party awarded, with reconciled net total.

Claims and awards in Tenancy Tribunal application 5378967 — net $4,545.71 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 14 November 2025	$2,540.71	Rent arrears to 14 November 2025
Rubbish removal, cleaning and repairs	$3,128.00	Rubbish removal, cleaning and repairs
Replacement of stovetop oven	$249.00	Replacement of stovetop oven
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$4,545.71
Total payable by Tenant to Landlord	$4,545.71

Claims and awards for application 5378967 — net $4,545.71 NZD. Verify on MoJ.

Rent arrears to 14 November 2025

Amount: $2,540.71
Awarded to: Landlord
Reason: Rent arrears to 14 November 2025

Rubbish removal, cleaning and repairs

Amount: $3,128.00
Awarded to: Landlord
Reason: Rubbish removal, cleaning and repairs

Replacement of stovetop oven

Amount: $249.00
Awarded to: Landlord
Reason: Replacement of stovetop oven

Filing fee reimbursement

Amount: $28.00
Awarded to: Landlord
Reason: Filing fee reimbursement

Net award

Landlord $4,545.71

Total payable by Tenant to Landlord

Landlord $4,545.71

Claim types — money lines allowed on this order

Filing Fee Property damage Rent arrears Rubbish Removal

Order

[The tenant/s] and [The tenant/s] must pay Star Property Management Limited $4,545.71 immediately, calculated as shown in table below.
The Bond Centre is to pay the bond of $1,400.00 (3123057-021) to Star Property Management Limited immediately.

Reasons

Only the landlord attended the hearing.
The landlord has applied for termination of the tenancy for abandonment, rent arrears, damages and refund of the bond.

Should the tenancy be terminated?

The Tribunal may terminate the tenancy where the premises have been abandoned and rent is in arrear at the hearing date. See section 61 Residential Tenancies Act 1986. A tenancy is abandoned where the tenant leaves the premises without reasonable excuse, not intending to return or to meet their obligations, and fails to notify the landlord.
On 30 October 2025, the landlord became aware (or ought to have been aware) that the tenant had abandoned the premises.
Because the premises have been abandoned, and rent is in arrear, the tenancy is terminated immediately.

How much does the tenant owe?

The landlord provided rent records which prove the amount owing at the end of the tenancy.
The amount ordered includes rent in lieu of notice, until today’s date.
The landlord has also applied for compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

Did the tenant comply with their obligations at the end of the tenancy?

At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.
The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
The stovetop oven was missing. The landlord had to replace the oven.
The amounts ordered are proved.

Is the tenant responsible for the damage to the premises?

A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
The following damage were caused during the tenancy: a. laundry tap b. GIB in bedroom wall c. broken window hinges d. kitchen cabinet door hinge e. two broken window glasses in bedroom 2 f. Gib inside hot water cylinder cupboard g. curtain rods
The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
The amounts ordered are proved.
Note: On 16 December 2025, I corrected the tenant’s name, and reissued this order.

Tenancy Tribunal case 5378967 — Rent arrears at Unit/Flat Flat 2, 277 Massey Road, Mangere East, Auckland

At a glance

Tenancy Tribunal case 5378967 — Rent arrears at Unit/Flat Flat 2, 277 Massey Road, Mangere East, Auckland

At a glance

Award balance

Claims & awards

Order

Reasons

Should the tenancy be terminated?

How much does the tenant owe?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Should the tenancy be terminated?

How much does the tenant owe?

Did the tenant comply with their obligations at the end of the tenancy?

Is the tenant responsible for the damage to the premises?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions