What was Tenancy Tribunal case 5386623 about?

The tribunal order states: [The tenant/s] owes Kāinga Ora–Homes And Communities $1,672.57

How much money was awarded in case 5386623?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $1,644.57 awarded to landlord

What type of tenancy dispute was case 5386623?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5386623?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12779497-Tenancy_Tribunal_Order.pdf.

What was Tenancy Tribunal case 5386623 about?

The tribunal order states: [The tenant/s] owes Kāinga Ora–Homes And Communities $1,672.57

How much money was awarded in case 5386623?

Filing Fee: $28.00 awarded to landlord; Rent Arrears: $1,644.57 awarded to landlord

What type of tenancy dispute was case 5386623?

The primary dispute was Rent arrears.

Where can I read the official tribunal order for case 5386623?

The official Ministry of Justice published order is available at https://forms.justice.govt.nz/search/Documents/TTV2/PDF/12779497-Tenancy_Tribunal_Order.pdf.

Unit/Flat 16, 148 Randwick Road, Moera, Lower Hutt 5010 Tenancy Tribunal Case 5386623 — Rent arrears

Claims and awards in Tenancy Tribunal application 5386623 — net $1,672.57 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 26 November 2025	$1,644.57	Rent arrears to 26 November 2025
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,672.57
Total payable by Tenant to Landlord	$1,672.57

Order

[The tenant/s] owes Kāinga Ora–Homes And Communities $1,672.57 (“the debt”).
[The tenant/s] must pay rent and the debt as follows: a. By 79 weekly payments of $200.00, being $179.00 for rent and $21.00 for the debt. b. A final payment of $192.57, being $179.00 for rent and $13.57 for the debt. c. Payments will be every Friday, with the first payment on 28/11/2025 and continuing until 04/06/2027.
Payments will be allocated in the following order: current income-related rent, rent arrears, and the filing fee.
If the tenant fails to pay current income-related rent and rent arrears within 5 working days of the due dates: a. The tenancy at Unit/Flat 16, 148 Randwick Road, Moera, Lower Hutt 5010 will terminate and the landlord will have immediate possession of the premises. b. The balance of the debt will be payable immediately.
If the tenant fails to pay the filing fee within 5 working days of the due date, the filing fee will be payable immediately. DescriptionLandlord Rent arrears to 26 November 2025$1,644.57 Filing fee reimbursement$28.00 Total award$1,672.57 Total payable by Tenant to Landlord$1,672.57

Reasons

The hearing was conducted via video conference.
Mr Temu, the landlord's in-house counsel, appeared via video.
Ms Myers attended the hearing by teleconference.
The landlord has applied for termination of the tenancy, and rent arrears. The tenant wants to repay the debt to avoid immediate termination.

Should a conditional termination order be made?

Where rent is at least 21 days in arrears on the date the application was filed, the Tribunal must make either a final or a conditional termination order. See section 55(1)(a) and (1A) Residential Tenancies Act 1986. Attempts by Kāinga Ora to Recover Rent Arrears
Kāinga Ora has made multiple attempts over the past year to assist Ms Myers to manage and clear her rent arrears. The tenancy commenced on 11 August 2023. Since that time, Ms Myers has had ongoing difficulties maintaining consistent payments, with her last credit before the current proceedings recorded on 15 August 2024.
Kāinga Ora engaged with Ms Myers on numerous occasions through phone calls, text messages, home visits, and meetings. She was also offered a referral to budgeting services, which she declined, advising that she received support from her daughter-in-law.
In January 2025, Kāinga Ora sought to resolve the arrears through mediation. On 16 January 2025, an agreement was reached under which Ms Myers was to pay $110 per week ($84 current rent plus $26 toward arrears). A sealed mediator’s order was issued on 21 January 2025. Ms Myers failed to adhere to this arrangement.
Following continued non-payment, Kāinga Ora issued a 14-day notice on 14 October 2025 requiring Ms Myers to clear the rent arrears of $1,810 by 30 October 2025. On 22 October 2025, two Senior Housing Support Managers met with Ms Myers and her daughter-in-law. During this meeting, Ms Myers was advised that her tenancy was at risk and she agreed to pay $197 weekly, being $179 current rent plus $18 toward arrears. She did not follow the arrangement. The breach was not remedied by 30 October 2025.
When reviewing the file prior to the hearing, I was minded to terminate the tenancy under section 55(1)(a) of the Residential Tenancies Act 1986. The material then before me indicated that Ms Myers had failed to comply with earlier payment arrangements and had not been making regular rent payments. On that basis, it appeared there were no reasonable grounds not to terminate the tenancy.
At the hearing, Mr Temu confirmed that although Ms Myers had recently resumed payments, including $500 on 15 November 2025, her payment pattern remained inconsistent and she had not been contributing regularly toward the arrears. As of the hearing date, the balance outstanding was $1,644.57. Kāinga Ora’s first preference was a conditional order under section 55(1A) of the Residential Tenancies Act, allowing Ms Myers to retain the tenancy provided she paid $200 weekly ($179 current rent and $21 toward arrears), with a five working-day grace period from the due date for any late payments.
Having considered this new information, I was satisfied that Ms Myers had made some effort to address her rent obligations, albeit belatedly. I therefore, on the balance of probabilities, determined that Ms Myers will pay the debt within the period specified in the order and is unlikely to commit any further relevant breach. I have granted a conditional termination order.
The conditional termination order will lapse if it is fully complied with. If the tenant breaches the order, the possession order may be enforced for 90 days from the first breach. See section 64(4)(b) Residential Tenancies Act 1986.
The landlord has applied for rent arrears and has provided rent records which prove the amount owing. Filing fee
Because Kāinga Ora–Homes And Communities has wholly succeeded with the application, I must reimburse the filing fee. Name suppression
Kāinga Ora–Homes And Communities has suggested on Ms Myers's behalf that I consider granting name suppression.
In my view, there are no proper grounds to make the order, particularly as the reason for this application before the Tribunal was that Ms Myers repeatedly failed to comply with previous payment agreements.
Accordingly, I decline the application for name suppression.

Claims and awards in Tenancy Tribunal application 5386623 — net $1,672.57 NZD. Amounts reconciled from the published order (claims sum and net total). Verify on MoJ.
Claim	Landlord	Reason
Rent arrears to 26 November 2025	$1,644.57	Rent arrears to 26 November 2025
Filing fee reimbursement	$28.00	Filing fee reimbursement
Net award	$1,672.57
Total payable by Tenant to Landlord	$1,672.57

Order

[The tenant/s] owes Kāinga Ora–Homes And Communities $1,672.57 (“the debt”).
[The tenant/s] must pay rent and the debt as follows: a. By 79 weekly payments of $200.00, being $179.00 for rent and $21.00 for the debt. b. A final payment of $192.57, being $179.00 for rent and $13.57 for the debt. c. Payments will be every Friday, with the first payment on 28/11/2025 and continuing until 04/06/2027.
Payments will be allocated in the following order: current income-related rent, rent arrears, and the filing fee.
If the tenant fails to pay current income-related rent and rent arrears within 5 working days of the due dates: a. The tenancy at Unit/Flat 16, 148 Randwick Road, Moera, Lower Hutt 5010 will terminate and the landlord will have immediate possession of the premises. b. The balance of the debt will be payable immediately.
If the tenant fails to pay the filing fee within 5 working days of the due date, the filing fee will be payable immediately. DescriptionLandlord Rent arrears to 26 November 2025$1,644.57 Filing fee reimbursement$28.00 Total award$1,672.57 Total payable by Tenant to Landlord$1,672.57

Reasons

The hearing was conducted via video conference.
Mr Temu, the landlord's in-house counsel, appeared via video.
Ms Myers attended the hearing by teleconference.
The landlord has applied for termination of the tenancy, and rent arrears. The tenant wants to repay the debt to avoid immediate termination.

Should a conditional termination order be made?

Where rent is at least 21 days in arrears on the date the application was filed, the Tribunal must make either a final or a conditional termination order. See section 55(1)(a) and (1A) Residential Tenancies Act 1986. Attempts by Kāinga Ora to Recover Rent Arrears
Kāinga Ora has made multiple attempts over the past year to assist Ms Myers to manage and clear her rent arrears. The tenancy commenced on 11 August 2023. Since that time, Ms Myers has had ongoing difficulties maintaining consistent payments, with her last credit before the current proceedings recorded on 15 August 2024.
Kāinga Ora engaged with Ms Myers on numerous occasions through phone calls, text messages, home visits, and meetings. She was also offered a referral to budgeting services, which she declined, advising that she received support from her daughter-in-law.
In January 2025, Kāinga Ora sought to resolve the arrears through mediation. On 16 January 2025, an agreement was reached under which Ms Myers was to pay $110 per week ($84 current rent plus $26 toward arrears). A sealed mediator’s order was issued on 21 January 2025. Ms Myers failed to adhere to this arrangement.
Following continued non-payment, Kāinga Ora issued a 14-day notice on 14 October 2025 requiring Ms Myers to clear the rent arrears of $1,810 by 30 October 2025. On 22 October 2025, two Senior Housing Support Managers met with Ms Myers and her daughter-in-law. During this meeting, Ms Myers was advised that her tenancy was at risk and she agreed to pay $197 weekly, being $179 current rent plus $18 toward arrears. She did not follow the arrangement. The breach was not remedied by 30 October 2025.
When reviewing the file prior to the hearing, I was minded to terminate the tenancy under section 55(1)(a) of the Residential Tenancies Act 1986. The material then before me indicated that Ms Myers had failed to comply with earlier payment arrangements and had not been making regular rent payments. On that basis, it appeared there were no reasonable grounds not to terminate the tenancy.
At the hearing, Mr Temu confirmed that although Ms Myers had recently resumed payments, including $500 on 15 November 2025, her payment pattern remained inconsistent and she had not been contributing regularly toward the arrears. As of the hearing date, the balance outstanding was $1,644.57. Kāinga Ora’s first preference was a conditional order under section 55(1A) of the Residential Tenancies Act, allowing Ms Myers to retain the tenancy provided she paid $200 weekly ($179 current rent and $21 toward arrears), with a five working-day grace period from the due date for any late payments.
Having considered this new information, I was satisfied that Ms Myers had made some effort to address her rent obligations, albeit belatedly. I therefore, on the balance of probabilities, determined that Ms Myers will pay the debt within the period specified in the order and is unlikely to commit any further relevant breach. I have granted a conditional termination order.
The conditional termination order will lapse if it is fully complied with. If the tenant breaches the order, the possession order may be enforced for 90 days from the first breach. See section 64(4)(b) Residential Tenancies Act 1986.
The landlord has applied for rent arrears and has provided rent records which prove the amount owing. Filing fee
Because Kāinga Ora–Homes And Communities has wholly succeeded with the application, I must reimburse the filing fee. Name suppression
Kāinga Ora–Homes And Communities has suggested on Ms Myers's behalf that I consider granting name suppression.
In my view, there are no proper grounds to make the order, particularly as the reason for this application before the Tribunal was that Ms Myers repeatedly failed to comply with previous payment agreements.
Accordingly, I decline the application for name suppression.

Tenancy Tribunal case 5386623 — Rent arrears at Unit/Flat 16, 148 Randwick Road, Moera, Lower Hutt 5010

At a glance

Tenancy Tribunal case 5386623 — Rent arrears at Unit/Flat 16, 148 Randwick Road, Moera, Lower Hutt 5010

At a glance

Award balance

Claims & awards

Order

Reasons

Should a conditional termination order be made?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions

Award balance

Claims & awards

Order

Reasons

Should a conditional termination order be made?

Topics & place

Residential Tenancies Act sections

Key findings

Property management

Frequently asked questions